Oasis Cancun Playa, Cancun, Mexico

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Oasis Cancun Playa Hotel Cancun

Traveller Reviews

     Rating

3.4/10

Official Contact Details - Oasis Cancun Playa

  • Address: 19.50 Blvd. Kukulkan km - Cancun 77500 - Mexico
  • Phone: 011 52998 885-1111
  • Hotel Class:
  • Rooms: 388

"First off, it took over 1 1/2 hours to check in after 12 hours of traveling......"

"All inclusive...not worth it. One bartender at each bar so you end up......"

Reviews of the Oasis Cancun Playa

5 reviews
Review this Hotel

Rating:

3/10
Smelly rooms
Submitted by: Laura in Jul 2009
  • Age Group: 31 - 40
  • From: United States
  • Young & Single
First off, it took over 1 1/2 hours to check in after 12 hours of traveling from Cleveland. The front desk workers were extremely slow. It almost seemed that they were taking their time on purpose. Tons of people in line and it didn't seem to bother them. Our first room was disgusting! The water was brown and bathtub wouldn't drain. The a/c didn't work, no towels, no ocean view. We kept calling the fromt desk and they kept putting us on hold to house keeping. No one answered. Finally after 4 hours someone dropped towels off. So the next morning, we waited in line again for 1/2 hour to change rooms. A little better but not much. The food was awful and it smelled really bad by the swim up bars. The restaurant servers were awesome. I travel often and would not return to this hotel!
1 out of 1 readers found this review helpful
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Rating:

2/10
Would never stay here again!
Submitted by: Pat in Jan 2009
  • Age Group: 41 - 50
  • From: N/A
  • Relaxation Seeker
All inclusive...not worth it. One bartender at each bar so you end up waiting for your drinks. Food was mediocre at best, even had a buffet at one of the two restaurants you needed a reservation for. Also, trying to get a reservation at these restaurants was ridiculous. Hotel room was nice but had to ask for coffee everyday for your room, went 2 nights without any washcloths and rooms were never cleaned very well (bathtub not washed, etc.). 1st time to Cancun and probably would not go back. Oh yeah, lots of stairs to climb everywhere in this hotel....37 down and up just to go to breakfast and lunch! Sorry, but this hotel should not be rated 5 star...more like 2 star.
2 out of 2 readers found this review helpful
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Rating:

3/10
Wool pulled over eyes!
Submitted by: Jo in Jan 2008
  • Age Group: 26 - 30
  • From: United Kingdom
  • Honeymooners
We have just returned from our honeymoon which consisted of 4 days in Vegas and 10 days in Cancun, staying at the Oasis Cancun. We arrived in Mexico late at night arrived to check in at the hotel where we had to wait for 1 1/2 hours (not what you need after loads of flying), we then were told we needed to visit the concierge for details of surroundings, he proceeded to tell us we had the lower purple wristbands so could not go into 7 areas of the complex, at the time we had not had chance to experience the surroundings so did not really know what he was talking about. He then used his powers of persuasion to get us to go on a tour of the hotel the following morning, which would mean we got a VIP breakfast, a 50 dollar voucher to spend in the shop, a day at a spa and a voucher for a free weekend in Cancun. Well we went, where we taken to the buffet for breakfast(not VIP), paraded around the hotel, made to feel small for having purple wristbands, not black, given the hard sell to...... Read more
13 out of 13 readers found this review helpful
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Rating:

8/10
Great Staff & Great Price!
Submitted by: Lisa in Jul 2006
  • Age Group: 31 - 40
  • From: United States
  • Relaxation Seeker
After reading all the miserable reviews about the Oasis Cancun, I was pleasantly surprised upon my arrival. We were greeted by a wonderful bellman by the name of Alonzo. The front desk staff hooked us right up! No waiting...by the time I knew it I was relaxing pool side enjoying the beautiful views and being catered by our wonderful bartender Israel. The food was fine, not gourmet, but very decent. Nice to have all the different food choices on site. It was quite and no rowdy parties in our area of the Oasis. However, there was alot of young people, just having a great time. No problems, everyone was very respectful. This place is clean, the night club very entertaining. I would highly recommend the Oasis for any budget seeking traveler!
26 out of 26 readers found this review helpful
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Rating:

1/10
Sucked
Submitted by: Chuck in Jul 2006
  • Age Group: 31 - 40
  • From: United States
  • Relaxation Seeker
This is the worst place in the world to stay. Welcome to hotel hell. Food sucked a/c didn't work it smelled like mould and it was nasty. Not to mention it took 2 hours to check in. Then we had to switch rooms 3 times. This is the worst place ever. I feel like I was raped. Don't waste your money!!!!!!!!!!!!!!!!!
23 out of 23 readers found this review helpful
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