This is my 3rd time to Cancun, and I was so dissappointed in the Krystal. When we arrived, the check in was aweful. We reserved a suite overlooking the ocean, but we ended up with a standard room over looking the street. The check in lady was so rude, and would only give us an explaination that they are 98% full... which was a total lie. We did the all inclusive option, and were treated poorly, even when we tipped. The food was okay, but Bogarts restaurant was closed, and the morning buffet was the same food every day. The room's bathroom was horrible. The tub was rusty, ceiling moldy, and the door to the bathroom wouldn't shut all the way. One day, our room was cleaned but we never got towels. We called the front desk for towels, but never got them. So the following morning, the maid was in the hall and I asked for towels. She pretended to not understand, so I asked again, picked up 2 towels and she told me to leave in Spanish. The beach is washed out, and the jacuzzi......
Read more