Hotel Manoir Victoria

, Quebec City, Canada
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Hotel Manoir Victoria

, Quebec City
4 star

Rooms: 148

44 Cote Du Palais - Quebec City - Quebec - G1R 4H8 - Canada Hotel Website | | 418 692 1030
304 Traveller

Reviews - Hotel Manoir Victoria

9/10
What a surprising little gem
Submitted by: Lisa in 17/02/06
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Outdoor/Sports Adventurer
I'm so happy that I found Travel Library. My husband and I went to the Winter Carnival in Quebec but had no idea where to stay. I googled Travel Library and read the reviews of hotels in the area. Victoria was given great ratings and I decided to take the plunge. What a great hotel...truly 4 solid stars...we wanted for nothing. Will I use T.L. for our next vaca...you betcha! Thanks Travel Library and thanks to all the great reviewers..you rock!

Historical Traveller Reviews of Hotel Manoir Victoria

Lovely

from NancyV
Old Quebec charm, the rooms are very clean and adequate, not at all extravagant. They had tile floors and newly decorated bathrooms, plenty of lighting.
The packages were a good deal with breakfast and dinner included.
The hotel was hard to find, It didn't look like a hotel from the front.

Canada Holiday

from A TripAdvisor Member
We stayed 3 nights in this hotel as part of an 18 day trip to Eastern Canada. The hotel is maybe not as bright and modern as some of our other hotels but for old world admosphere it can't be beaten and the staff were excellent. Our room was good and looked out over St Jean. It is so convenient for all the restaurants, shops, sights, old town, etc. Our only criticism was of the restaurant, we were were seated and waited 15 minutes and no-one else came to us, it was not busy that night, so we left and went elsewhere. On the 3rd evening of our trip I was taken ill in a restaurant and was taken to Quebec Hospital (very convenient, straight across the road from the Manoir Vicotria!!). We should have checked out at 12 noon next day but they were extremely sympathetic and helpful to my husband and allowed him to keep the room until we knew what was happening. I was discharged the following afternoon and we finally checked out at 3.00 p.m. with no extra costs. Again the staff were most concerned about my welfare. If we stayed in Montreal again, we would certainly use the Manoir Victoria.

Excellent service!

from ChilliinOttawa
I just returned from Quebec City after a special trip with my 2 teenage daughters. After many trip advisor recommendations and a recommendation from my parents who had just returned from Manoir, we decided to take a chance on this hotel. It's not a huge hotel but it has lots of class. Elegant lobby, beautiful pool area and spa, impeccable. I had requested a room with a view of St. Jean, and we lucked out. We were given this incredible room on the 3rd floor (room 325) which apparantly was the upper end (slight upgrade which I did not pay more for) of the standard. If you look on ---manoir-victoria---, it is the "grand luxury" room - huge, beautifully decorated, great big bathroom, huge windows and ledge - incredibly spacious for 3 people. Best of all was the service - these people could not do enough for us our entire stay. We had a few minor things wrong with our room, and each was rectified within minutes. The entire staff from the front desk to the bellman to the housekeeping staff was entirely professional, and not just pleasant but truly caring and warm. I've travelled a lot and I was really impressed. Not to forget the great location - on St. Jean. The restaurants in the hotel did not really thrill us, but there are tons of them at your doorstep - Tatum Brulerie for breakfast was excellent. I've stayed in many different hotels in Quebec City - the Frontenac, Hilton, Leows, Delta, Holiday Inn - and I could honestly say that for the money, the Hotel Manoir Victoria was the best value. Wouldn't hesitate to recommend it or to return!

Dissappointing

from A TripAdvisor Member
My family stayed for three nights in July. We booked a non-smoking "superior" room, but found the room to be extremely small and crowded, with worn and dingy furnishings, a distict smell of stale cigarettes, and a panaramic view of a brick wall. When we voiced our displeasure to the desk clerk, she became argumentative and told us that she couldn't help us as this was already an "upgraded" room. The following day, friends of ours who had booked a "standard" room checked in and were given a beautiful newly remodeled room, easily twice as large as ours, for $40 per night less than we paid.

Bottom line, some rooms are excellent, some are very poor, and paying for an upgrade seems to assure absolutely nothing. We would return only if the Hotel could guarantee a specific room number in advance.

Great Stay

from A TripAdvisor Member
Three of us stayed here Aug 2 to Aug 4, 2004. This is a top notch hotel...great service from front desk, cleaning staff, valet...at a great price. One of us had a large single room and two of us had a room with 2 double beds that were in separate sections of a large room to provide maximum privacy...very unique. We will all certainly stay here again.

One travel tip...take a break from the hills of the city and take a drive around l'Isle d'Orleans. Be sure to stop at the tourist information center right across the bridge for a guidebook. The island is an interesting drive and has many restaurants, galleries, farms, shops, etc.

A disappointing stay

from A TripAdvisor Member
Our family stayed at THE MANOIR VICTORIA HOTEL for 4 days in July 2004. It has a central location, but there was confusion at check in time. The price that I was quoted on the phone was much lower than what I was being charged at check in. The desk clerk , Valerie, was very snooty and quite unhelpful. She actually laughed when I told her the price that I had been quoted even though I had written verification of the date and time that I had called. I was told that I would have to speak to the manager the next day and that I would be charged the higher rate for that night. After speaking to the male manager the next day, who was as friendly as a pit bull, the lower rate was given to me for the remaining nights. Needless to say, after all of the places that we stayed during our 2+ week trip to Quebec this was the only place where we did not feel welcomed. With that in mind, it is unfortunate that the Bell Men and Vallets are not running the Hotel because they were friendly, helpful, dedicated and they actually had personalities, unlike Valerie and the manager.
The room was a good size and clean, but the indoor pool was cold and dirty.
In University my husband cleaned pools for a summer job and he told all of us not to put our heads under the water. We only stayed for a 5 minute "PROMISE TO SWIM" time for our son. We got out and had hot showers to warm up and clean off. The numerous stairs make it very difficult for strollers and wheel chairs unless you enter and exit on another street other than at the front of the hotel . Then you have to enter from another street through the hotel restaurant which we found to be almost impossible when the restaurant is crowded. I don't think that we would choose this hotel again.

Great Location

from Ben84
My wife and I returned on Jul 26th after spending three nights at this lovely hotel.
It is located right on the main street in the old town. Everything is within walking distance. The first room that they gave us (on the top floor) was a disappointment. We told them and accordingly for an extra $20.00 per night we upgraded to a magnificent room on the third floor (room 323) . overlooking the action of the main street. The cost was $269.00 per night Canadian before my CAA discount.
CAA/AAA members get a 10% discount if you present your card.
Hint--do not take a package with meals. The Bistro seems rather "old fashioned" and the main dining room always seemed empty. There are a lot of great restaurants within a ten minute (max) walk.
Staff are very polite, helpful and, of course, bilingual.
Reservations seem to be a must.
Another hint: Take the ferry to Levis (round trip is $5.00 per person). For an additional $1.00 you get a 30 minute guided tour of Levis. Get off the bus (you can get off and on as much as you want) at a restaurant called L'Intimiste for lunch. In Toronto this would be a four star restaurant. You will get a four course meal served on China with impeccable service for $10.00!! The food is excellent and the restaurant displays a gold medal for being one of the best Quebec restaurants for 2004.
Hop back on the bus back to the ferry and before you know it you're back in Quebec City. The cheapest, yet most memorable afternoon that we spent there.
We have already booked for next summer.

Great place to stay

from helen118
I must add to the other reviews. This is a great hotel. In the centre of town. Parking no problem at all. Staff are great. The rooms and the views from them are great.

great Hotel

from A TripAdvisor Member
just came back from a 5 day stay at the Manoir Victoria. Stayed in a double room that was very large, very comfortable beds, housekeeping was excellent. Staff is young but knowledgeable, very comfortable in either french or english. Location of the Hotel is great, inside the walled city, just a short distance away from many small reatuarants, maybe 30 in a three block radius. Easy walking distance to many of the historic sites and shops although you will have to play mountain goat as this part of Quebec City is all hills. The Bistro restaurant attached to the Hotel is fine for a quick breakfast before heading out for the day. Altogether a terrific Hotel and great vacation.

Excellent

from A TripAdvisor Member
We stayed here in early July after reading reviews here. What a great hotel. The location is brilliant and the hotel is "fancy" according to my 6 year old. The rooms were a reasonable size and felt luxurious with the beautiful furnishings.

There is a cafe attached to the hotel which had excellent breakfast buffets ($6.95 cold and $8.95 hot) plus some good dinner options.

It was nice to stay in a hotel in which you couldn't hear any other guests.

There is a gym, which sadly had no cardio equipment, except an old bike and was mainly old weight machines. The indoor pool was pleasant but a little loud with more than a couple of kids.

The location was very handy, though we had two perfect weather days and walking anywhere was such a pleasure. This is my first time in Quebec City and it is now one of my favourite cities in the world.

I wouldn't stay anywhere else than the Manoir Victoria - brilliant!

Top Local Tips for Quebec City

where to eat Cafe du Paris - it is a splurge at $38.95 but the mediterranean seafood dish was amazing, 1/2 lobster, 2 lobster tails, shrimps, scallops & mussells served ontop of a bed of capellini. Portofino- the best pizza in the city. Great pasta too, however dessert lack as all of our orders seemed old, 1 of us got sick from old tiramisu. But the main course was well worth the visit, just skip dessert!

Travel the wall Travel the full extent of the City's wall and see the Citadel along the way and circle inward to all the little shops and cobblestone walkways. Full old Quebec can be seen in two days.

side trip Drive over to L'il D'Orleans - the bridge is just across the Montmorency Falls park. This is a great little Quebec sub-culture with agri-tourism (great strawberries in July!) and beautiful views.

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Other names for Hotel Manoir Victoria

  • manoir victoria hotel quebec city
  • manoir victoria
  • Address: 44 Cote Du Palais - Quebec City - Quebec - G1R 4H8 - Canada
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