Fairmont le Chateau Frontenac Hotel, Quebec City
Reviews - Fairmont le Chateau Frontenac Hotel
- Age Group: 41 - 50
- From: United States
- Traveller type: Luxury Traveller
- Age Group: 31 - 40
- From: United States
- Traveller type: Young Couple
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Historical Traveller Reviews of Fairmont le Chateau Frontenac Hotel
Better than expected!from tmarti2001
The Castle is the place to befrom mlizBoston
t waste your time or money herefrom A TripAdvisor Member
Great experiences during Winter Carnivals 2003 and 2004from A TripAdvisor Member
Both stays at the Frontenac were tremendously enjoyable. In 2003, we had a spacious riverview room with beautiful views of the Dufferin Terrase and the St. Lawrence River. In 2004 we opted for a less expensive room with a view of Old Quebec. This room was smaller, but still attractive and cozy. Both rooms had wonderful bathrooms which were modern and roomy.
On both visits we took advantage of the toboggan run and ice rink behind the hotel. The view from the top of the toboggan run is magical.
We enjoyed having a mid-afternoon coffee or evening drink in the St.
Lawrence Lounge with its fireplaces and large windows overlooking the Terrase.
During our 2004 stay, we took a guided tour of the hotel and would highly recommend this. The swimming pool area was clean and fairly deserted in the late evening and the massage service was professional and available on short notice.
On the first visit we checked in mid-afternoon on a Friday and on the second visit in the early evening on a Thursday. On neither occasion did we encounter any lines. We found the staff to be very friendly and helpful.
We plan to return. I recommend calling the hotel for rates. For those who cannot afford a reasonably nice room, it might be preferable to stay at a less expensive hotel nearby, since you can still enjoy the Frontenac's restaurants, tours, toboggan run, and ice rink.
The 21st centuryfrom andrew02459
We had a great corner Suite and the attention of six dedicated concierges who always knew our names and quickly learned our preferences in restaurants. I did see the crowds at the main Reception and was glad of the private checkin/out on the Gold Floor. Times have changed..we have stayed at three other hotels in the old town and all pander to loud tourists and schoolchildren while trying to house hundreds of guests in the 21st century. So many more people travel now and travel informally than 40 years ago! If you've a special experience planned or holiday, nowadays you need special preferential treatment...go for the Gold to get the early 19th century experience.
The concierge staff can even be contacted in advance of your stay: I've had roses ready for my wife and dinner reservations waiting on arrival.
The Fairmont President's Club also costs nothing to join, but does have its own set of loyalty rewards to consider.
Over ratedfrom A TripAdvisor Member
complaints are validfrom lousygolfer
Even the windows were useless, as the view was the interior of the hotel courtyard. Worse, it was a smoking room and someone had been smoking in it no more than an hour before we arrived. We immediately called the front desk to complain and I was told that they would call right back, but after waiting for ten minutes with our eyes burning and throats becoming sore (both my wife and I are allergic to tobacco smoke), we trudged down to the lobby and I demanded to speak with a manager. I complained that the room met none of the criteria of the one I had reserved and initially, the only response was to assert "But sir, it is a much more expensive room than you originally would have had." Finally, after half an hour of haggling and waiting, the front desk manager gave up trying to find a comparable room and put us in one of the VIP suites in one of the corner towers facing the river (our room's windows are in virtually every photo or painting of this historic hotel). This room was incredible - we had antique dressers and armoires that must have cost tens of thousands of dollars. It was comparable in style and splendor to a bedroom from an 18th century English manor house (no exaggeration ). The bathroom was, ceiling to floor, a beautiful pink marble. The room opened up into a gigantic salon that looked like it was designed for either a major press conference or a diplomat's cocktail party for 100+ guests. I am sure that internationally famous people have stayed in our room. Other than taking a few quick pictures, though, we had no real use for the suite's salon. The view of the river and the lower city was fantastic. Of course, the location is about as good as one could hope for in Old Quebec. A small sign in our closet stated that the regular rate for the room was $1,400 per night. Our plan was to splurge on our first night there at the Frontenac and then stay at a smaller, European style hotel a few blocks away for the next two days. Although nothing in the city could compare to the luxury of the room we had at the Frontenac, we actually preferred our second lodgings at the Hotel Arcadia, which were bright, clean, comfortable, had a two-person jacuzzi and only cost C$180 per night. Overall, I could only recommend the Frontenac as a have-to-stay-there-once sort of experience, but unless you are paying for one of the more expensive rooms there, you get a disappointing room that is extremely poor value; even the expensive rooms are just fair value.
To each his ownfrom A TripAdvisor Member
This is the place to stay !!!from A TripAdvisor Member
Fantastically Awfulfrom ArtAppraiserBroker
Top Local Tips for Quebec City
Great Dining at l'Initiale We tried one of the only Relais & Chateaux restaurant in Quebec and had a very good experience. Everything you can expect from a restaurant at that level was there: attentive service and delicious food & wine. Even though I prefer minimalist decor, I found this one a bit too sober or corporate, possibly due to the very few diners present that night. I could not exactly put the finger on it but something felt cold or missing... possibly a change in lighting or even simpy candles on the tables.
The best hotel in Quebec City book early!
Dogsledding My 15 year old nephew and I thoroughly enjoyed an hour dogsledding in the snowy wilderness about 30 minutes from Quebec City. The Fairmont arranged the trip for us - a truly unique experience. My nephew was shown how to control the team of dogs ans the sleigh - apart from a few hilarious mishaps we managed quite well. The scenery was something special. Don't miss it!!
Other names for Fairmont le Chateau Frontenac Hotel
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- fairmont hotel quebec city
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- chateau frontenac
- Address: 1 Rue Des Carrieres - Quebec City - Quebec - G1R 4P5 - Canada
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