Marriott Chateau Champlain Hotel

, Montreal, Canada
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Marriott Chateau Champlain Hotel

, Montreal
5 star

Rooms: 611

1050 De La Gauchetiere - Montreal - Quebec - H3B 4C9 - Canada Hotel Website | | 514-878-9000
459 Traveller

Reviews - Marriott Chateau Champlain Hotel

6/10
Good Staff in a Worn Facility
Submitted by: John Hoehn in 26/06/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Business Traveller
The Chateau Champlain needs a physical make-over. If that's not possible, the food and menu should definitely be brought up to date. I am sure that better food would help make up for the worn facility. The staff are ok for the most part and some are very friendly and helpful.

Historical Traveller Reviews of Marriott Chateau Champlain Hotel

A good stay

from cober6711
Everything was excellent. The only problem was that there were no blackout drapes on the windows.

I had trouble sleeping as a result.

Very nice views!

from salsagirl1995
This hotel has a great location--2 blocks from the lively nightspots on St. Catherine St. and walking distance to Old Montreal. The windows were really cool. We had a corner room on the 23d floor, which was nice and quiet, and which had a spectacular view of the city. The only concern I had was that the park in front of the hotel seemed awfully dark and a little shady at night.

Great Hotel!

from AndreaNJ
Stayed at the Marriott after one week of reading
reviews on this website. Pleased with my choice.
Hotel is situated downtown but not on the busy
Ste. Catherine St / Cresent St. area. Only 2 blocks up from St. Catherine. Hotel was clean, spacious lobby area. Stores and gift shop on lobby level.
Also elevator in lobby to take you to the Metro train. Room was nice, I had a basic room, requested a fridge for drinks (room has a mini bar but I didn't use it). Bed comfy, unfortunately I didn't quite get the view I wanted, all rooms facing
say "downtown" were taken. Parking on premises,
we valet parked each time (no add'l charge), parking is $18 (CAD) but you can go in and out. One day we arrived in the late afternoon and there were no more spaces (SUV's are parked in the front), we were asked to use a parking garage down the street which was $15 (CAD), no in and out privilege! I refused that, parked in the street and paid for 1 hr parking, it's free after 6 pm and it
was a Saturday, free parking on Sundays. That was the only bad experience.
I would stay here again but maybe try a hotel nearer to St. Catherine (at night didn't want to walk 2 blocks with children). However some of these other hotels are on the main streets and there is no
parking on the premises. Also Ste Catherine at night is NOT kid friendly (peep shows, etc. on the strip), many bars/pubs etc.
Overall, this hotel was perfect!

Stands out from the pack of big hotels

from A TripAdvisor Member
I've stayed many times at the Montreal Hilton Bonaventure and the Le Centre Sheraton on business trips because that's where my company has contracted special room rates. This time, those were full due to conventions so I stayed at the Marriot Chateau Champlain in a regular non-smoking one-bed room.

All 3 hotels are priced about the same, more or less depending on promotions & vacancy. All 3 hotels are connected to the metro and underground shopping, and within several blocks of each other. The Sheraton is furthest from the old town and on the outside edge of the financial center. The Hilton is on top of the railway station, closest to the old town. The Chateau is a 15 minute walk to the old town, but across from a small park frequented by quality, free musical performances during the good weather months when office workers congregate for lunch outside.

For my purposes, I prefer the Chateau Champlain first, then the Sheraton, and the Hilton last. Of course for more money you can probably get better, like the Intercontinental or Queen Elizabeth (large hotels) or especially the Hotel Gault (boutique hotel).

The Sheraton is your typical, big boring business hotel with a massive convention feel to it, efficient but uninspiring. It is the furthest away from the old town. It has the smallest rooms, 18x12 for 216 square feet. The Chateau Champlain standard rooms are 24x14 for 336 square feet.

The Chateau Champlain used to belong to the upscale, CP/Fairmont Hotels group. If you want a Fairmont in Montreal, stay at the expensive Queen Elizabeth where royalty have stayed). The Champlain is now just a Marriot, it is not up to its former glory, but it was built superior to the Hilton and the Sheraton (which was built as a Holiday Inn then spruced up). The Chateau feels more personal. The lobby is inviting & attractive. Hallways are bright, not long, and very attractive. By contrast, hallways at the Sheraton have some stained carpets, while hallways at the Hilton are extremely long with low-class, exposed concrete walls. But the Hilton does have that wonderful roof top oasis (no good unless you're there in fine weather though).

Although the Chateau Champlain is very large, it has a bit of a "boutique" feel to it unlike the Sheraton or Hilton. You do not see convention rooms and hordes of men in suits hanging around the Champlain like at the other business hotels (although there are lavish convention rooms tucked away).

Rooms are spacious for a downtown hotel. Every room has a glorious half-moon window, circular in shape and extending out from the room, giving your room some architectural interest lacking in the other chains' bland rooms. The building is 37 stories high and many rooms have views. Of course some views are better than others. Some have river views, some have mountain views, some have good views of towering downtown skyscrapers (like mine did), while others view the uninspiring downtown lowrises. Some rooms merely face into an office tower across the street, so check your preference when you make your reservation or arrive.

My standard room was very clean and totally odor free. It was inviting, although there several small furniture scratches typical of hotel use (and marriots), but nothing to complain about. I had newer carpet, some have older tan carpet which I don't particularly like. The room was very bright (because of that moon window), and the bed was very comfortable. The room has a high speed internet connection and two phone line connections available. There is a very large desk area, large work chair, and 2 nice wing chairs. Housekeeping was effective and friendly. The wallpaper was good quality and in good shape, with a couple of small tears that had been repaired if you looked. However, ice machines are located only on alternate floors, so I had to walk up from the 22nd floor to the 23rd floor for ice.

The room has a somewhat unique layout and is larger than it looks, because there is a separate dressing/wardrobe area private from the rest of the room. This is nice because one person can dress and wash privately from the other if (s)he rises earlier in the morning, or wants to undress in private.

Parking is $18/day unlimited in/out, or $21 valet. The doorman helps everyone and wears a smile.

There is a gym, massage service, hot tub and supervised pool open 6 am to 11 pm daily on second level. But no outdoor pool or garden like the Hilton - families may prefer it there in summer.

The main floor restaurant is quite good and inviting.

Guests can obtain their choice of 2 free english-language newsapapers daily in the lobby. There are 4 floors of executive/concierge rooms. There is a concierge person for everyone else in the lobby. Staff were efficient, helpful and fully bilingual.

Great hotel in perfect location

from barbarawells
Had a great time in August 2004 at this hotel. The location is perfect- attached to the underground and metro system, blocks from old town and chinatown etc.

The rooms were in good condition, with large windows and nice views.

The staff was courteous and helpful.

One problem- the parking garage- its under renovation and is really a mess. Its very confusing when you arrive and depart because they keep closing parts of the garage and the hotel runs out of spaces. I hope they fix this problem because it was the only negative aspect of staying at this hotel.

Relaxing getaway

from A TripAdvisor Member
I went to montreal for the weekend and stayed at the marriot. I think it was a very nice hotel. Good location. Nice staff. The restaurant for breakfast was fantastic. I even left a skirt on the back of the bathroom door when I left and they mailed it to me within a week. Whenever I visit montreal I will stay at this same hotel.

Good Hotel

from A TripAdvisor Member
I frequent Montreal regularly on business and was switching from Hotel to Hotel over the last year. Four months ago I found the Marriott and could not have been happier with the choice. Even during the strike they offered extra "Marriott Reward" points per night and a free breakfast, even with my corporate rate.

Now, I rated it as avaerage when it comes to all Hotels but, as a chain Hotel, I would put it above the rest since it feels more like a Boutique Hotel yet at half the cost.

Definitely worth a try folks

it is over...

from jayman
I returned to this hotel this past weekend and was delighted to see the same faces that have served me in the past, before the lockout. It is unfortunate it took so long, however, it is now over, and yes I will definately return to this Marriott, it is a prime location, great view and close to everything.....except the casino :) Will be back in August

Nothing extra-ordinary

from A TripAdvisor Member
Our family of 2 adults n 2 kids stayed at the hotel on 15 June 04 for one night was on the 25th floor....room was typical Marriott...the service was ok...nice lobby...interiors...pool...although I found it small a size...kids loved it....the room serivice however was the one thing I was not at all impressed.
No microwave in the room when I had requested....they wouldn't allow baby's milk to be heated...

The staff was kind of rusty...little did I realise they were in a Lock-out Stirke for 4 long months.

The location of the hotel is great....heart of Downtown.....did enjoy it...my expectations were high for a Marriott .

Marriott Workers on the Line

from A TripAdvisor Member
Please be advised that the workers have been locked out of this hotel since February 2004. You will have no idea of this, unless you wonder why there are security guards standing in the lobby. I visit this hotel at least 5 or 6 times a year when I go to Montreal. I had no idea of this until the next morning when I went to walk up Peel street and I saw the workers who use to provide me room service or wait on me in the restaurant out there in the cold. I do not know the issues behind this lock out, but I just found it bothersome to travel all the way there and the hotel doesn't inform anyone that they are crossing a picket line. One thing I did find rather odd was when I checked in at around 845pm they sent us to a Concierge Lounge to wait for our room.......I have never experienced that before, having to wait to make sure your room is ready. One other thing to note is the breakfast in the restaurant is free, they are not charging for it. I would much rather pay the bill for breakfast to see the friendly staff back in there working again :(

Top Local Tips for Montreal

Metro - tip You can purchase a Tourist Card for $9 per day or $17 per three days. However, if you are there for longer, pick up a CAM hebdo (Weekly pass) for $19. It will pay for itself with a few trips around town. A great way to see the city. The Metro is a destination in itself with each station designed by different architects. Most museums, amusement parks, nightlife, sporting events and hotels are all accessible from a nearby Metro station.

Metro and walking Metro is convenient to everywhere, but most places are a nice walk.

Train We took a train trip to Quebec City. It was a nice experience. This is not the same as the Metro system but is for longer distances. The website is www.viarail.ca.

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Other names for Marriott Chateau Champlain Hotel

  • montreal marriott
  • marriott montreal
  • marriott hotel montreal
  • Address: 1050 De La Gauchetiere - Montreal - Quebec - H3B 4C9 - Canada
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