Hotel Newstar, Montreal, Canada

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Hotel Newstar Montreal

Traveller Reviews

     Rating

1/10

Official Contact Details - Hotel Newstar

  • Address: 5240 rue Jarry Est - Montreal - Quebec - H1R 3A9 - Canada
  • Phone: 514 322-8640
  • Email:
  • URL: http://newstarhotels.com/
  • Hotel Class:
  • Rooms: 56

"We actually stayed at the Excel Hotel which is part of New Star and located......"

"We rented many rooms here for a stay of several months. We have had all of......"

Reviews of the Hotel Newstar

2 reviews
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Rating:

1/10
Worst Hotel we have ever seen
Submitted by: Michelle in May 2007
  • Age Group: 41 - 50
  • From: Canada
  • Mature Couple
We actually stayed at the Excel Hotel which is part of New Star and located on the same site. We were visiting Montreal with friends and thought that this would be a real treat. Staying in a themed room at a hotel in Montreal. We booked the Emerald Suite and the Presidential Suite and were absolutely disgusted by what we found. The Emerald suite had dirty carpets with burn holes in it. The mirror on the wall beside the jaccuzzi had a large crack in it. The tiles at the door were broken and were coming up and the window sill was rotting. The presidential suite wasn't much better. We had a view of the garbage bag filled swimming pool beside hwy 40 with no screen on the patio doors. We picked gum off the head board. Only 3 of 6 jaccuzzi jets worked. All of the lamp shades had burn holes in them and some were cracked and broken. The bedding was also stained and had holes in it. The dining table had been broken, the chairs were wobbly and the cusions on both sofas...... Read more
9 out of 9 readers found this review helpful
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Rating:

1/10
Prostitutes and junkies in the hallway
Submitted by: Robert in Feb 2007
  • Age Group: 26 - 30
  • From: Canada
  • Business Traveller
We rented many rooms here for a stay of several months. We have had all of the bad experiences one could expect from a fleabag hotel. Poor customer service, prostitutes and junkies fighting in the hall, sirens all night, and no hygiene. Should be reported to a governing body.
10 out of 10 readers found this review helpful
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