I had an experience similar to many others reviewing this place. I didn't read reviews, saw the pictures online and booked/paid online too. What a mistake! This place is a dump: it smells bad; the furniture is old and broken down; the rooms aren't equipped as promised; the staff are sullen and unprofessional. I couldn't stay a single night, and argued via email with Berri Suites for a couple of weeks for a refund, to no avail. I eventually got a full refund from my credit card company. Lesson learned: always read reviews!!
It's quite an original hotel. Completely different of everything we are used to! Decoration is quite alternative, which is very nice. Furthermore, our room was very spacious, with a refrigerator, a microwave, a table, two large sofas, one small and a table. It also had a terrace. The staff is very kind and always trying to help. The location is also excellent, near of the old Montreal and with two subway stations nearby.
