The Westin Harbour Castle Hotel, Toronto , Canada

 

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The Westin Harbour Castle Hotel, Toronto

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Rating

5.0/10
The Westin Harbour Castle More Photos

Official Contact Details - The Westin Harbour Castle Hotel

  • Address: 1 Harbour Square - Toronto - Ontario - M5J 1A6 - Canada
  • Phone: (416) 869 1600
  • Email:
  • URL: http://www.starwoodhotels.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 977

"I didn't expect this hotel to be a kids' hotel, though my husband and I were astounded at how..."

"From the moment after stepping out of the car, the valet told me that my car was being targeted..."

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Reviews - The Westin Harbour Castle Hotel

3 reviews (Showing 1 - 3)
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Rating:

9/10
Great Hotel
Submitted by: Kim in 03/31/09
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Family Traveller
I didn't expect this hotel to be a kids' hotel, though my husband and I were astounded at how many things there were for our kids, from Wii to ping pong to air hockey, they had everything for my kids and it was free of charge. The room was beautiful and the staff was very nice and very knowledgeable. I would recommend this hotel to anyone, as I was recommended here in the first place. OUTSTANDING HOTEL THANK YOU WESTIN!
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Rating:

3/10
Very rude staff and would not ever go back
Submitted by: garlicgirl in 10/30/08
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Adventurer
From the moment after stepping out of the car, the valet told me that my car was being targeted for crime. To the man who checked me in and wanted to charge me $30 extra for a third person and $30 extra for a room with a view. To the rude lady at the spa to the disorganized valet staff. My group of 9 ladies will not be returning to this hotel. No one offered to help with our bags or even hold the door open for us. Our room was never replenished with shampoos or towels.
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Rating:

3/10
Very Expensive and Rude STaff
Submitted by: Darlene in 05/03/06
  • Age Group: 51 - 60
  • From: Canada
  • Traveller type: Business Traveller
I found the place to be very disorganized especially for a function... They did not even have the place where the function was being held... when attempted to get help from staff they were rude...and insulting...plus the food for the function was very expensive and we were grateful to get one small appetizer each. In my room it was very hot...when I phoned down to ask if something could be done it was as if I was asking for the world..an engineer finally came and said something was broken in the ceiling...I am at a loss... have stayed in countless Westin over the year and the service has always been spectacular...
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