Soho Metropolitan Hotel

, Toronto, Canada
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Soho Metropolitan Hotel

, Toronto
4 star

Rooms: 86

318 Wellington Street West - Toronto - Ontario - M5V3T4 - Canada Hotel Website | | 4169775000
200 Traveller

Reviews - Soho Metropolitan Hotel

Cool And Quiet
Submitted by: Max in 05/10/05
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Business Traveller
Cool and private ambience, wonderful attention to detail. A design and decor you wish you had in your own home. A destination that takes business travel something to look forward to.

Historical Traveller Reviews of Soho Metropolitan Hotel

Nothing short of amazing

from A TripAdvisor Member
This hotel is nothing short of amazing. They personally walked us up to the room and explained how everything worked. Everything in the room works with the touch of a botton even the "Do not disturb" is a botton right beside the bed.
This hotel has the best costumer service we have ever experienced its no wonder why all the celebrities stay here you are treated like rolalty.
I called the front desk to inquire where the closest store was the female on the phone asked what I needed and actually ran over to the store for me.
The rooms are very modern and look exactly like the photos on the internet site. You must try a pastry from the SENSES bakery thats in the front lobby they are to die for.
You will love this hotel .

Service just not there...

from A TripAdvisor Member
The hotel is beautiful on the inside, but the service is lacking!

For the price of the rooms, you would expect a service standard which is just never met. My wife and I were constantly running into poor, malcontent and forced care. The only exception being the Concierge. She was friendly and provided us with many good recommendations.

Looking at the building, you would expect some suites to be on an upper floor, but not so. All the hotel rooms are on the first 3 or 4 floors and the remainder are private residences, so don't hold your breathe for a view!

Equally as nice hotels in Toronto who employ friendly, welcoming staff making the Soho substandard on a whole with the city hotel industry.

The Best!

from A TripAdvisor Member
I had an amazing time at the Soho Metropolitan! I arrived after a long journey to discover that I had been upgraded for free to a Luxury Room - what a fantastic surprise! The room was a good size with plenty of features and a luxurious bathroom! I had quite a lot of contact with the staff and found them to be knowledgeable and polite. And they had no problem letting me check out a couple of hours late on my day of departure! The location was excellent - very close to the CN Tower and within walking distance to Queen St and the Eaton Centre. I did not experience any noise problem whatsoever, and my room faced the club area. I would definitely recommend this hotel - it was the best I stayed in during my trip around North America!

So-What at the So-Ho

from A TripAdvisor Member
Rooms were nicely appointed, my only problem is the staff. They are unfriendly. unaccommadating and unknowledgeable. Id recommend that anyone considering the Soho stay elsewhere.

Best of Toronto

from PHCDK
Absolutely amazing hotel! We visit Toronto regularly and have stayed at several hotels in the city, but must say that this one beat them by quite a distance. The service was impeccable all the way, room service and valet parking worked efficiently and so did check-in. Another very nice touch was the welcome letter in the room together with a box of chocolate.

We loved the room with a large closet, nice interior and artwork, however the highlight was the wonderful bathroom (one of the better bathrooms that I have ever seen in a hotel, only one I have ever been in with heated floors). The view was quite nice of the Skydome and CN Tower, we did not experience any of the noise that other reviews refer to.

Breakfast was another very positive experience with loads of baked goods, fresh fruits and omelet, well worth the money.

We are already planning our next stay at this hotel

Rough start at the Soho

from maggiwun
We drove to Toronto for a Thanksgiving weekend from our home in Michigan. We had stayed previously at the LeGermain, but found a better rate at the Soho Metropolitan ($239 CA including breakfast and parking). I was immediately impressed by the outside entry, which had an original Dale Chihuly lighted glass ceiling.

Check-in was efficient and pleasant. Our corner room across from the elevator was beautifully appointed but really tiny. So tiny, in fact, that I called the front desk immediately to inquire if all the rooms were this small. Reception's response was that I had booked a "deluxe" room. Huh? What was below "deluxe", I wondered to myself. I continued to be polite to her and she said she would send someone up to escort us to a different room.

Now this was more like it! The next room was easily three times the size of the first. The king bed faced floor to ceiling windows with a view of restaurants below (Wayne Gretzky's was right across the street, Second City Comedy Club and Leoni's Italian Kitchen right next door). Switches at both sides of the bed controlled the lights and drapes. The windows had shades which allowed you to see out, but no one to see in. There was a modern couch and armoire with TV and DVD. There was what looked to be original modern art on the walls.

The dressing area had floor to ceiling hardwood shelves and cabinets to hold clothing and suitcases, complete with a lock safe. Next to that, the bathroom was the real luxury feature of the room. The floors and walls were marble with a deep soaking tub, separate glass shower with multiple shower heads, and heated floor. (I loved that feature). Toiletries were Molton Brown in a heavenly scent. Two bathrobes were provided.

Breakfast buffet at the very popular Senses bakery on the main level was pleasant (a $19.95 value). It was obviously a meeting place for many city residents. The made to order eggs, and especially the fresh baked goods were above average. There was a very popular breakfast spot right across the street as well, with a long line that continued until at least noon.

The hotel is very centrally located, within an easy walk to both the Convention Center and the Theater District. I would definitely consider another stay at this hotel the next time we are in town.

A good place

from A TripAdvisor Member
This is the first time in a long time I've walked in to an upscale hotel room and felt I've got great value for money. The plus points have already been well described. The street noise is unavoidable in such a central location, so you may want to ask for a room facing the inside. One or two of these rooms have small outside terraces, nothing special but a nice place to have breakfast.

Good, but a few problems

from SkyeTraveler
We stayed in this hotel last June. As the previous reviews have all stated, the bathrooms are the "wow" factor -- among the best we've seen. The rooms are generously sized and include a dressing area. As for the motorized drapes . . . frankly, that's not something that would lure me into a hotel, but it's a nice touch.

There were a couple of problems, which took this hotel down a notch in my view. First, our room was surprisingly noisy (but, as this is clubland, I guess it wasn't that surprising.) Second, when we checked out, there was no one -- and I mean not a soul -- at the front desk. It was early on a Sunday morning, but that's no reason to keep guests waiting for 10 minutes. Turns out that someone hadn't shown up for work or something. Anyway -- we were underwhelmed.

This is a new hotel, so maybe the kinks will soon be worked out. I would certainly give it another try next time I'm in Toronto.

Fantastic digs and oh so stylish

from A TripAdvisor Member
We had the supreme pleasure of being here for one week in July and loved every moment of it. The hotel shares its space with residential lofts and sits on top of their underground parking garage ($20 CAN for 24 hours with in and out privileges). Checking in was easy and when our bellman brought us to our suite - all we could say was WOW!

Firstly, we had a massive bathroom with heated marble floors. There was a glassed-in shower and garden tub. Bathrobes were supplied along with toiletries by Molton Brown. Beside the toilet, a telephone as well as a speaker for the home theatre system in the room so you can take a bath and enjoy news or music or whatever you wished.

The mini-bar was not weight sensitive so whatever did not require refrigeration could be removed for future provisions. Directly across the street, there was a little grocery store that stayed open late. Our first night there, I was happy to see

The bed was firm yet soft with fat pillows and a big fluffy duvet. On the side of the bed, the controls for the lights and the drapes were on a simple panel. We especially enjoyed the nightly turndown service - bottles of water placed on the night table, some ice in the bucket and a linen placed for your feet when you left the bed, if I have described that adequately.

In our room, we also had a large side table and a sofa for reclining or watching telly. There was a desk with free high speed Internet. Our windows looked out to Blue Jays Way with downtown to the left and CN Tower to our right. I think if memory serves, Second City was next to the hotel and Wayne Gretsky's restaurant was across the street as well.

The concierge staff was wonderful and suggested one of the best restaurants in Chinatown, also several blocks away. We also scheduled an in-room massage with a fantastic masseuse.

Overall, this property was lovely. If we ever find ourselves back in Toronto, we will most definitely stay here but perhaps without a car. After a few days, we realized that we could walk mostly where we needed to go downtown and with their subway system, we might have only required a car for one or two days for day trips to Niagara or whatever.

Great Hotel, Mediocre service

from A TripAdvisor Member
I just spent two weeks at the SoHo on business in June ’04. It is a beautiful, modern, boutique hotel with 4-star+ amenities including great beds with Frette sheets, free broadband, DVD players, and 2-line cordless phones, and a great gym. The hotel also has a great bar and restaurant — don’t leave without trying the banana cream pie. My only complaint is that the service was somewhat poor. The concierge was not knowledgeable about the hot restaurants and night spots and was not overly helpful with making reservations and accommodating business needs. The room could also use a CD player/stereo. It’s a new hotel, so I’m sure that they’ll iron out the kinks. I would stay there again without hesitation.

Top Local Tips for Toronto

A Tip on Canoe If you can splurge on one meal in Toronto, let it be here. Located on the 54th floor of the Toronto Dominion building downtown, and no signage out front, it's a little difficult to find, but worh the effort. I could not procure a table a week before our arrival for a Tuesday night, but it may have been because of the concurrent Summerlicious promotion going on all over town. Our concierge at the Soho (highly recommended hotel) easily got us a table at our preferred time. Every table hasa great view over the sparkling city below, the service is tip top, and you can converse without yelling. The menu emphasizes canadian cuisine: there was bison and poutine on the menu that night. We went for the Summerlicious menu that allowed us to enjoy their haute cuisine at hot prices we could afford. Every bite was heavenly from first course to last, and the portions were remarkably generous for such an upscale establishment.

Shopping When your in Toronto, unless you regularily go to NY, the shopping is unbeatable(tiffany, Gucci, Louis Vuitton, etc.)


Other names for Soho Metropolitan Hotel

  • soho metropolitan toronto
  • soho metropolitan hotel toronto
  • Address: 318 Wellington Street West - Toronto - Ontario - M5V3T4 - Canada
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