Delta Chelsea, Toronto, Canada

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Delta Chelsea Hotel Toronto

Traveller Reviews

     Rating

6.3/10

Official Contact Details - Delta Chelsea

  • Address: 33 Gerrard St. West Downtown - Toronto - Ontario - M5G124 - Canada
  • Phone: 416-595-1975
  • Email:
  • URL: http://www.deltahotels.com/
  • Hotel Class:
  • Rooms: 1590

"While the entrance lobby, doorman, bellboys all give a really good......"

"I went on a music tour to Canada last year and we stayed at the Hotel Delta......"

Rating:

4/10
Past its best!
Submitted by: Su in Jun 2008
  • Age Group: 51 - 60
  • From: United Kingdom
  • Mature Couple
While the entrance lobby, doorman, bellboys all give a really good impression, on closer inspection this hotel is really past its best. Don't, ladies venture into the lobby restrooms, the paper is peeling of the walls, chipped mirrors ground in dirt in the corners! Our bedroom was much the same, dirty grouting, windows and flooring. The staff were disinterested when I complained about the full bins and dirty toilets. We were only there for one night and with over 1000 bedrooms they didnt seem bothered about the individual guest. One to avoid until it gets refurbished.
2 out of 2 readers found this review helpful
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Rating:

9/10
Wow!
Submitted by: Alex in Jun 2007
  • Age Group: Under 18
  • From: United Kingdom
  • Large Group/School
I went on a music tour to Canada last year and we stayed at the Hotel Delta Chelsea, we arrived in the early hours of the morning and the staff were very helpful in helping us with our luggage and providing us with a huge room to store all our instruments. The rooms are well furnished and the hotel offers common ammenities, including a pool, shops, food areas etc. Moreover, it is ideally located near the CN tower and plenty of shops, a really beatiful holiday.
7 out of 7 readers found this review helpful
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Rating:

8/10
Very Good City Hotel
Submitted by: Chris in Oct 2006
  • Age Group: 31 - 40
  • From: United States
  • Business Traveller
It was expensive, although not more than it's peers. Other than that, it was what you'd expect in a high-quality hotel in a big city. Restaraunts, gift shops, helpful staff, very nice gym and pool. Internet was not wireless or free, but available.
7 out of 7 readers found this review helpful
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Rating:

8/10
Excellent hotel & location
Submitted by: Gladys & John Rapp in Oct 2006
  • Age Group: 41 - 50
  • From: United Kingdom
  • Mature Couple
We found the staff helpful (even when we arrived very late due to flight delays), the room was spacious, very comfortable and en suite spotless. The top floor swimming pool is great, you can view the CN Tower while swimming! It has a gym, jacuzzi, sauna and outdoor area where you can enjoy beautiful views of the city and enjoy a drink. We ate at The Market Garden restaurant which had lots of good food to suit all tastes, excellent quality and again an outdoor arae to sit and eat. The hotel is not far from the sights of Toronto city including the CN Tower - we would recommend this hotel completely.
10 out of 10 readers found this review helpful
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Rating:

3/10
Overpriced and underdone.
Submitted by: Rick Baldwin in Oct 2006
  • Age Group: 41 - 50
  • From: Canada
  • Business Traveller
Years ago, the Delta Chelsea was a traveller's dream. The doorman, remembered your name, the bartender knew your regular drink and the rooms were neat, clean and cheap. Then in the late 80's they renovated and added a whole new wing which meant the size of the check in/out line got longer, and you were woken up at 7am to the sounds of construction. After a disasterous stay in 91, I stopped going there and would pay whatever extra costs were involved to stay somewhere better. Then finally in 2004 I was booked into the Chelsea as part of a business conference. What a mistake that was. The room looked like it hadn't been renovated in years. The furniture was chipped and in poor repair, the carpet was stained and I had to wait 1 hour in the morning to get my room service breakfast that was cold when it arrived. The staff seemed disinterested in my problems, or maybe they had simply heard them from too many people that they no longer cared. In any case, I will stay at other...... Read more
6 out of 6 readers found this review helpful
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Total of 17 reviews: Next 5 >>

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