Cambridge Suites Hotel

, Toronto, Canada
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Cambridge Suites Hotel

, Toronto
3 star

Rooms: 229

15 Richmond Street East - Toronto - Ontario - M5C 1N2 - Canada Hotel Website | | (416) 368-1990
800 Traveller

Reviews - Cambridge Suites Hotel

Friendly and convenient
Submitted by: David Akiva in 08/07/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Business Traveller
Frendly staff, nice well equiped rooms, convenient location.

Historical Traveller Reviews of Cambridge Suites Hotel

8 days in Toronto

from onemorestep
Stayed 15th - 23rd September 2004.. Well there is only one word for the Cambridge suites - Excellent... Excellent value for money, Excellent service, Excellent staff, Excellent rooms (some might say they are small suites but hey they are good) Excellent breakfast ( part of the price) an Excellent Wednesday free drinks in the club room, Excellent city to stay in and an excellent location for the hotel ( but first impressions might be misleading but venture out and you'll discover the Toronto experience) don't expect a view from your hotel room but try to get on the front side of the hotel.. back of hotel overlooks a carpark don't worry about this as there is so much to do in Toronto... say hi to Kate on the fontdesk very helpful and if you go shopping in GAP at the Eaton centre say hi to Victor...

Perfect Location, Low Price, Large Suites

from ealistello
My husband and I stayed for the Labor Day weekend with our nieces/nephew in 3 suites. I requested a low floor (less than 4th- we got 5th which was fine w/ me) and all suites on same floor- which we also got. The rooms are large, well kept up, all with nice views. All the following is included w/ price: There is daily maid service and turn down service; There is room service breakfast; M-Sat Toronto Globe/Mail paper; free safes @ front desk. The front lobby is small and not conducive to lounging, bar is well worn, continential breakfast set up crowded on a holiday weekend (that's why we opted for room service)- but those are my only criticisms, & minor. The hotel is VERY well located just off Younge, across the corner from The Bay dept store/Eaton center, walking distance to Hockey Hall of Fame, theatre district. We couldn't have asked for a better place to stay and would highly recommend!!!!!

Great stay

from NJTravel
After relying so heavily on the reviews here, I just wanted to say how accurate the review of the Cambridge Suites have been. We just got back from 5 nights in Toronto and had a great time.

The hotel was very clean, the staff was extremely friendly and I would highly recommend it.

We went with our 2.5 year old daughter & the staff was very child friendly. Having a separate "room" for her to sleep in was key for us.

If you are going to Toronto, it's a great place to stay.

great stay at cambridge suites

from emc001
I usually stay at my mother's when in Toronto but this time we went with friends and decided to stay at the Cambridge Suites. The rooms were really great for the price (booked through a discount service)although the hotel also has good weekend rates. Breakfast was more than adequate, and there's nothing better than 2 rooms, with refrigerator, microwave, 2 televisions etc... Staff was friendly and we would definitely stay again. Tip - grab a cab to the end of Bay, get on a ferry to Ward's island (5 minutes), and eat outdoors at the regency cafe - then walk the boardwalk along the lake. Great views, clean air and totally fabulous.

Perfect Honeymoon

from A TripAdvisor Member
I stayed here June 12th 2004 for my honeymoon - what more can I say, other than it was excellent.

The hotel staff were friendly and helpfull when you ask for help but generally leave you in peace, which I liked.

The review from 18th June 2004 pretty much covers everything I would have said about the room and the hotel.

There's also a small gym upstairs, very basic but enough for a half hearted attempt at maintaining a fitness regime whilst on holiday. It's hardly used so the jacuzzi and steamroom are perfect for winding down and chilling out.

Couldn't think of anything bad to say about the hotel, it was the perfect honeymoon stay.


from A TripAdvisor Member
This is definitely a hotel I'll recommend to friends. The location was ideal (just 1/2 a block east off Yonge and one block south of Queen) for shopping and "touring" Yonge Street (just go 2 blocks north for the younger crowd) and in a very safe area. The closest subway station is at Yonge and Queen and there was always cabs waiting at the door so getting around was very easy. Their staff was friendly, personable and helpful. The underground parking ($12-18/day) was appreciated. The rooms are well-represented in the photos and kept immaculate. We couldn't hear any neighbors although the hotel was quite crowded when we were there for 4 nights.

I highly recommend this hotel

from CanadaJane
When deciding to visit Toronto, I visited tripadvisor to see what hotel we should stay in. We wanted to stay in a suite to give us some extra room etc and the Cambridge Suites got excellent reviews, so I booked our 4 nights with them.

We chose a cityscape suite and were located on the 21st floor and our suite was very nice indeed. Upon entry there was an office area with desk, chairs, fax machine with free high speed internet access. There was also a kitchenette area with mini bar, fridge, microwave, sink, coffee maker etc. They also supplied a basket of goodies such as biscuits and sweets. They will also do grocery shopping for you, just leave your list at reception and it will be delivered free to your room - you just pay for the goods.

The living area has a sofa, chair, coffee table, TV, VCR and even a plant. The separate bedroom obviously has a bed with bedside tables, phones, CD player, TV etc. From the bedroom you go through to a huge vanity area with large wardrobe, then on to the bathroom with toilet and bath with shower over.

We were very happy staying here I have to say the pillows were some of the most comfortable I have ever slept on.

Breakfast (complimentary) can either be delivered to your room, or you can go down to the buffet and help yourself. They have things such as toast, bagels, muffins, pastries, cereals, yoghurts, fruit with hot and cold drinks.

I would definitely recommend this hotel

Excellent for Business Travellers!

from A TripAdvisor Member
Spacious rooms, turn down service, quiet, fantastic location...friendly staff. What more could you ask for? I would highly recommend to anyone who wants to stay downtown TO.

Beautiful Hotel- Treated like Royality

from A TripAdvisor Member
The rooms were very spacious! The turn-down service at night was a treat. The Manager's reception was tasty and the free beverages were nice. Quiet Hotel, Great Service. The Manager toook the time to give us brochures on Tourist attractions and good places to eat for a family.

Ideal location, really roomy - what else do I need ?

from A TripAdvisor Member
I was attending a conference in Toronto with my wife, but all the conference hotels were booked. I found this hotel via Expedia and got an OK rate. I was attracted by this being an all-suite hotel.

When I got to Toronto, I was soon in a bad mood. The last time I was there was 10 years ago, and I left with a pretty good impression. This time, I was met with bad manners and almost frank rudeness. The airport staff were unfriendly, the airport bus staff were unsympathetic to someone who had just gotten off a 13 hour flight, and even the average citizen seemed pretty ill-manered. To top it off, my foul-mouthed taxi driver even tried to short-change me very blatantly before I complained. I was very disappojted with T.O.: this wasn't the freindly city I visited 10 years ago !

Fortunately, when I finally arrived at the Cambridge Suites Hotel, things took a welcome change for the better. Check-in was quick and efficient (albeit not as warm or friendly as I had hoped). The whole hotel was more like a posh service apartment in downtown rather than a grand hotel. The lobby and the corridors were cozy and comfortale rather than extravagant - but that's how I like them.

But it was the rooms that really made me smile again. Simply put, these rooms are BIG. There is actually a proper sitting room with a comfortable couch that can be closed off from the bedroom. There's a usable work desk - not an after-thought plank you find in most chain hotels. There's 2 separate TV's - one in the bedroom. There's plenty of storage space: a commodity often in short supply in many chain hotels. The 'kitchenette' was basically a bar with sink, microwave and a fridge - small but adequate for short-stays. The lighting was typical hotel-dim, but overall the effect was warm. I was really staisfied.

I noticed the hotel offered several nice touches. The option of free contiental breakfast in your own room, the invitation to free drinks with the managerial staff once a week (I didn't have time to go), the offer to help you stock up on groceries if you give them a shopping list ... Although I didn't make use of all the facilities and services on this stay, I was comforting to know they were available. I DID use the top-floor gym and jacuzzi - what fantastic views from up there ! The gym area was not huge, but then again, there was no-one else using it most of the time and that gave you a nice feeling of having your own private exec gym overlooking all of east T.O. The one facility I most liked was surprisingly the self-service laundromat. For a week-long stay, I appreciate being able to do a tiny bit of laundry myself (hotel laundry services are terribly expensive and too ostentatious for my tastes). The basement laundromat was squeaky clean, well-lit and very convenient.

As I stayed there for a whole week, I quickly learned to appreciate the location of this hotel. It is essentially at the eastern edge of the downtown skyscraper district. That means that although it is in the heart of the city, it is reasonably quiet. It is across the street from Hudson's Bay, and a very short walk away from the Eaton Centre. Best of all, the hotel is connected via its basement to Toronto's PATH network of underground walkways and shopping areas. It is possible to walk from the hotel to any of the main downtown shopping malls, the central bus terminus, the Cty Hall, the Union Station, and even to just outside the CN Tower without 'surfacing' and getting wet in the rain/snow. Via PATH, I can walk to the nearest Subway station within a few minutes. That was simply ideal for me to get to and from the conference I was attending each day - who needs a conference hotel ?

However, I still could not give the maximum 5 stars to this hotel because of a few minor gripes. You may find this nit-picking, but I'm very selective about giving 5 stars to anyone. Here goes:
- Yes, this is downtown, but the parking fee is still pretty steep. If it weren't I'd have rented a car for a few days more. The basement carpark was really convenient.
- The lower rooms (like the one I had) had NO view whatsoever. You looked straight into someone's office. Here's a tip: ask for a room on a HIGH floor, looking EAST (away from the nearby skyscrapers).
- The service was efficient rather than friendly and warm. The more I stayed, the more I was made to feel like a passenger rather than a guest. I wasn't too concerned personally, because I generally prefer to be left alone when I get back to the hotel after a day at the conference rather than getting fussed over by over-zealous staff. But I reckon some others would want a more personal service at a hotel.
- Free internet access is only available to the high-priced suites. In the 'normal' suites (like mine), the charge was pretty steep. Many other hotels now offer free LAN access in all rooms, so shouldn't the Cambridge Suites also consider this ?

Conclusion ?
This is a hotel I would recommend to my friends. The room size and location are really big pluses - especially given the quite reasonable rrom rates. If you want grandeur and butler-like service, this is NOT the place for you. But if appreciate having a really comfortable home away from home (yet still remain downtown), this is certainly a good choice.

Top Local Tips for Toronto

Underground Path Great location for a number of attractions, nightclubs, restaurants. Taxis arrive quickly and if you would rather walk, many great places nearby, including underground walkway to Eaton Centre.

Kids love it here! Toronto is a great vacation destination for kids. So much to do that you can not get it all done. We visited Toronto Island Centerville, Ontario Place and Ontario Science Center. The kids loved it and want to return again soon. Next time we will need to stay longer to fit a few more things in.

PeterPan Bistro,Queen West Top value,home made,imaginative food at rock bottom prices = fennel and cauliflower soup @ $4 - come on !Also,excellent draft brown ale!!!!!


Other names for Cambridge Suites Hotel

  • cambridge suites toronto
  • cambridge hotel toronto
  • Address: 15 Richmond Street East - Toronto - Ontario - M5C 1N2 - Canada
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