Submission date: 2008-04-18 - Date of Stay: April 2008
Submitted by: Kathleen - From: Canada
Type of Traveller: Mature Couple - Age Group: 60 +
Wonderful owners/Excellent getaway!
We love Southampton and go there to "get away from it all" when we can. The Guest House Inn was new to us and we decided to give it a try. We loved the clean spacious room with fireplace (the sheets are even soft!!) and enjoyed the pool and sauna. The owners are lovely, very friendly, and accomodating. For us, peace and quiet are essentials. I read with interest the negative reviews by team parents, and to you I say this. We pay good money for our rooms too and I can't count the number of hotel stays we have had that were ruined because of rude and ignorant people who feel they have the right to be as loud and obnoxious as they want until all hours with no regard for other guests. Kudos to you, Colleen and Mark, for taking a stand to maintain the integrity of your Guest House. You've won us over and we will highly recommend your "house" as the place to stay in Southampton. Thank you for your hospitality.
Submission date: 2008-01-06 - Date of Stay: December 2007
Submitted by: Wayne - From: Canada
Type of Traveller: Large Group/School - Age Group: 41 - 50
Very nice
We stayed here for a local area Silver stick and enjoyed our accomodations. This is a very clean relaxing atmosphere. I am sure our boys were a little noisey, however as parents we reminded them as necassary that we are guest here. We found the hotel staff to be very friendly, and were very nice to all of us. I would definitely recommend this hotel to anyone who is looking for nice place to relax. Thanks!!
Submission date: 2007-10-29 - Date of Stay: October 2007
Submitted by: Brad - From: Canada
Type of Traveller: Large Group/School - Age Group: 31 - 40
Teams at the Guest House Inn
Last weekend my sons hockey team stayed at this hotel. The hotel itself is very nice and very clean. Price wise, it is very pricey especially factoring in that we all had to pay an extra $10.00 per night to bring our kids. This is the first hotel where as a team, we received no discount for renting 16 rooms. But I see why now, it isn't geared to sport teams, or kids for that matter. Each room gets one key. That key gets you into your room, into the pool, and back in from outside after 10 pm. I spent the majority of my time passing the key around between our family members. Just so everyone is aware..a contract must be signed and it will be followed to a tee. Most hotels have rules. Many are the same, some are different. 30 day cancellation??? most hotels are 24 hours. And whether you are quiet or not...you must be in your own room by 10:30pm. We were sitting out in the lobby watching the world series baseball game, conversation was minimal, noise was minimal, no one complained about no...Read more
Management Response from Mark Bracken, Owner I had a longer response written but I will just say that the kids on these teams, some needing a little more supervision, and most of the parents have been great and important to our success. A few like Brad from the Kitchener Junior Rangers who signed our contract as the designated parent rep. (and some of his buddies) ignored and breached every part of their agreement with us and people like these spoil things for the majority, the good folks. They are the ones that make it necessary for strict rules. When parents from the same team come to us and state that they will leave if we can\'t move them away from the rowdy group in their team, validates our concerns and the need for compliance of our rules. Our major problem with these teams 99.999% of the time, seems to be alcohol and drunken, partying, belligerent parents, not the children. The children, their team and the sport they choose is what it\'s all about... isn\'t it? So if your children are with a team and you are coming to our area and you would like a nice, clean, quiet, comfortable place to stay,(with some strict rules for the convenience of ALL our guests) please accept this as your personal invitation to give us a try. If you plan to come for a drunken party weekend, leaving your children unsupervised; wrecking our place or staying up all night and carrying on, please accept this as your personal invitation to STAY ELSEWHERE
Rating
10
Submission date: 2007-10-18 - Date of Stay: August 2007
Submitted by: Virginia - From: Canada
Type of Traveller: Family Traveller - Age Group: 31 - 40
Kind, friendly owner operated
We were passing through from Manitoulin Island on our way home. We were sent there by another motel because they were filled. We were greeted by one of the owners and promptly checked in and entered new large beautifully furnished rooms. The salt water pool was a pleasure to swim in. The continental breakfast had a good selection of items. The Guest House Inn is owner operated and because of that there is a sence of pride felt through out the Inn. I am pleased that the other motel was filled, I will definately stay again on my next trip to the area.
Submission date: 2007-10-06 - Date of Stay: June 2007
Submitted by: Beth - From: Canada
Type of Traveller: Mature Couple - Age Group: 31 - 40
Met the people that complained
Even though I have not personally stayed at the motel yet---can not wait. I had the unfortunate luck of meeting up with the Lacrosse team the owner mentioned while I was trying to eat at a local restaurant. They were definitely loud, ignorant and very drunk- kids were loud and they were proud of their behaviour. I have only heard good things about this place- good luck.