Misty Lake Lodge & Conference Centre Hotel

, Gimli, Canada
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Misty Lake Lodge & Conference Centre Hotel

, Gimli

Rooms: 45

5 Km. North of Gimli PTH. #9 - Gimli - Manitoba - R0C 1B0 - Canada Hotel Website | | 1-888-647-8955
22 Traveller

Reviews - Misty Lake Lodge & Conference Centre Hotel

Dont ever stay there
Submitted by: Lisa in 12/01/11
  • Age Group: 4150
  • From: Canada
  • Traveller type: Relaxation Seeker
We had gone twice and really enjoyed it. The third trip we had bugs in the room and the room was very outdated. I wrote a letter to the hotel and recieved a letter saying that they were in the process of updating. As for the bugs they explained the bugs came into the room because they were spraying for bugs outside. Whatever!! The TV are huge tube style and the rooms look sad. We said we would never go back.
My niece held her wedding there. The food was nothing to rant about. We booked our room two months prior to the wedding and requested a jacuzzi tub in the room. We have 2 children and thought they may be able to enjoy it. When we checked in there was no sign of a jacuzzi. My husband went to the front desk and they said tht we were given a steamshower instead. What are we suppose to do with that? Why did they not tell us that when we booked? Because they do not know how to run a business.
The hall in one wing of the hotel had no heat (this was January) and it was cold. A staff member said that something was broken and it may not be fixed.
The brunch was about as cheap as you cold get. No selection whatsoever.
I wrote a 3 page letter to the owner Michael Bruneau. After a month of not hearing from him I called the lodge. I was told to speak with the manager Retha who was busy at the moment and would call me back. I waited and called back to be told that she was off that day. Now I am quite irate. I lost my cool and said that no one had any brains. I did apologize and ended the call on a calm note. Retha called the next day. She said that they did not respond to the letter because it was not warranted and I did not have a single valid point. Three page letter and not one valid point?? She said I should not have continued to stay at the lodge if it was awful. I explained that I would not have gone there if I had other options. She asked me what I wanted and I said a refund, partial or full. We paid $159 for a room that they did not provide. She said she would "not give a single dime to you". I said that I would let everyone know about this using travel advisories and facebook. In Retha's professional manner she replied "Woooooo facebook". We were both irate and this continued for a while.
I called the owner Michael Bruneau to see if he had actually seen the letter. I explained that I was unhappy with the stay and his manager showed absolutely no concern with my compaint. He called me back and said that Retha claimed I called her the "C" word. I said that I do not use that word ever. He said that he takes the word of his staff and hung up on me. I called him back and asked if he had in fact just hung up on me. He said that he had and "You should take your medication" and hung up again.
The place is a dump, the food was mediocre at best, the manager useless and unconcerned. This was proven on the previous visit and on this last one. Read other ratings on Trip Advisor. There is nothing good to say about the place or the people who own and run it.
Stay Away!!!
Submitted by: Mark in 02/09/09
  • Age Group: 51 - 60
  • From: Canada
  • Traveller type: Mature Couple
Run away from the place after seeing the room. Dirty, smelly, 50 years behind rest of civilized world. NO TOILET PAPER!
Stay Far Away
Submitted by: Business Traveller in 04/06/09
  • Age Group: 31 - 40
  • From: Canada
  • Traveller type: Business Traveller
Got stuck at the Misty Lake on a work trip, as the Lakeview was fully booked. Never again!!

We were charged $149 a night for the Executive Room, stating that they were almost fully booked, and this was all that was available. I can only believe this was a downright lie in order to squeeze more revenue, as in our two nights there, the place was pretty much deserted, an there were less than 10 cars in the parking lot each day.

As for the room itself, it is dated, dirty and disgusting. The carperts didn't looked like they had been cleaned or vacuumed in a while, there were cobwebs in every corner, and I would not use the water glasses or ice bucket provided without a tetanus shot first.

The doors both have a handle lock only, and the lock on the door to the outside is the same as you would put on your garage. In fact, I moved the sofa in front of that door every night because it is so unsecured. The funniest part is that there is a sign on the door telling you to take your key as the door locks automatically behind you, and when I checked the door, it wasn't locked at all.

Overall, I would maybe pay $69 per night to stay at Misty Lake. It's a total rip-off at $149.
Absolutely Wonderful
Submitted by: Melissa in 31/12/08
  • Age Group: 18 - 25
  • From: Canada
  • Traveller type: Young & Single
It's Wonderful!! I was there for a wedding in August 2008, it was wonderful, the food was excellent. The staff and service was magnificent, very friendly always making sure you had everything you needed. The rooms were lovely and spottless. The manager is a lovley woman who went out of her way to make sure every little detail was perfect. I would definitely recommend this hotel to anyone and everyone. I will definitely be going back there.
Romantic Getaway?
Submitted by: Travel Library User in 21/11/08
  • Age Group: 26 - 30
  • From: Canada
  • Traveller type: Young Couple
The romantic getaway package includes an Executive suit, however not all the suits are the same. Some have the 2 person tub, or the king bed, or the large plasma TV. None of the rooms have all three, but you pay the same price.

We had the 2 person tub room.

Cons: Dated, old furniture, creeky uncomfortable mattress, cheap sheets and standard biege blanket. There is a sink and mini fridge built-in unit. It's quite tacky looking and the fridge was loud. There was only 1 night stand which I found wierd given it was a double bed and there were cob webs on the fire place and lamps. I was expecting a bit more for $250 a night.

Pros: Nice fire place and picture window looking on to the lake.

Nice, clean and fresh looking. The seperate shower was a bit small and the shower head was quite low. I'm 5.7' and I found I had to duck to rinse my hair.

Good, quite tasty actually. Breakfast was a bit greasy so ask to hold the grease on your eggs. The service in the dining room was good too.

The hot tub had a nice fat brown ring around it. But the patio furniture was a nice touch. Pool was ok too.

I would not go to this place again because it's not worth the money. Hope this helps someone.
Poorly Run
Submitted by: Jane in 10/09/08
  • Age Group: 26 - 30
  • From: Canada
  • Traveller type: Young Couple
Stayed for 2 nights on vacation - the room was new and the beds comfortable, but that was about all that was good. No soap or phone in the room. Had to check in at the main hotel and drive to where our room was - about a 10 min. drive, and they had given use the wrong key! When we phoned to let them know it was a mistake and we couldn't get in, they didn't believe us! Eventually they said they would send someone with the proper key - after 20 min, we phoned again to see what the hold-up was, and were given a hard time - we asked to speak to the manager, and she was downright rude. We would have left immediately had we not needed a place to sleep. The man who eventually delivered the key (a full 45 min after we initially checked in!) said that they were having trouble with poor management and lots of staff turnover. The second day of our stay, we met people standing in the lobby (who had biked there and looked exhausted) who had the same key mix-up. I certainly would NOT recommend this resort.
Absolutely Disgusting
Submitted by: Colleen in 24/11/08
  • Age Group: 31 - 40
  • From: Canada
  • Traveller type: Family Traveller
We reserved the "deluxe" chalet at a rate of $400 per night. This is what we got:
1) Moths in the fridge freezer
2) Worms crawling on the rug - our one year old nearly ate one of them
3) Fish flys all along the baseboards
4) Extremely uncomfortable double bed
5) We had to request that someone come and actually vacuum the chalet as it was clearly obvious that the only thing that happened prior to our check in was clean towels placed in the rooms.
6) Holes in the screens, therefore, we couldn't even open the windows.
7) We went through 2 cans of Raid as we had to spray down the entire chalet prior to going to sleep so that we wouldn't have bugs falling on us from the ceiling.
8) We attempted to use the pool - both times NO TOWELS AVAILABLE...WE HAD TO WAIT 20 MINS FOR TOWELS!!
9) We offered to pay $20/day for a "large BBQ" - instead we had to use an old rusted excuse for a BBQ. When we called the front desk, they claimed that we were completely incorrect.
10) At check out time (when they already knew our issues about the disgusting state the chalet was in) I had to stand there and argue with the clerk who then spent 10 mins in the office with the manager, just to get a discount in our bill - which happened to be the regular non-long weekend rate.

In summary - you'd have to be completely insane to want to stay at this establishment.
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"Dont ever stay there" - Lisa

"Stay Away!!!" - Mark

"Stay Far Away" - Business Traveller

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