The Fairmont Chateau Whistler Hotel

, Whistler, Canada
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The Fairmont Chateau Whistler Hotel

4 star

Rooms: 563

4599 Chateau Boulevard - Whistler - British Columbia - V0N 1B4 - Canada Hotel Website | | 604 938 8000
642 Traveller

Reviews - The Fairmont Chateau Whistler Hotel

Historical Traveller Reviews of The Fairmont Chateau Whistler Hotel

Warm Welcome

from JanetDenholm
I have travelled with my husband and two children to Chateau Whistler for both Chistmas and New Year for the past two years. We really appreciate the attendion to detail before we leave home; we have booked our resaurants, ski lift passes, spa appointments and airport transfer with just one call to concierge.

We have received a very warm welcome and although we are not Canadian and do not have relatives in Whistler its still like spending Christmas and New Yrear surrounded by your friends.

We are looking forward to going back again this year.

Excellent Service/Hotel

from A TripAdvisor Member
We had an absolutely lovely stay at The Fairmont Chateau Whistler over Thanksgiving. The dinner in the Wildflower was superb. The service was excellent. From the moment we valet our car to check in to the turndown service. Everything was perfect. The roms were spacious and had beautiful views.
I would definately recommend this hotel to others.

A great location

from A TripAdvisor Member
Great location and atmosphere for one of the biggest hotels in Whistler. I've stayed at several others, but far and away this one exceded expectations.

A first class hotel and location

from formula_one
Most things have already been said about this hotel; it is in a class of its own. I agree with the five star ratings and can find nothing negative to say. In summary: it is "Grand", especially the lobby area and terrace with its pool area and fire pit area, with patio heaters, for evening drinks. There are two outside pools, one with tunnel to inside, and three outside hot tubs. I guess the rooms vary, but we had a Fairmont room with large window overlooking the slopes and pools, and this was very comfortable. The hotel location at the foot of Blackcombe Mountain adjacent to the chairlift is superb. Underground car parking is expensive for a long stay, at $23 per night, but cannot be avoided.

The best hotel we have stayed in !!!

from A TripAdvisor Member
We travelled to Vancouver and through the rockies for our honeymoon. Our stay in whistler was the highlight of the trip and it was the Chateau Whistler that made it so. The hotel service was superb, I had informed the hotel that we would be arriving and it was our honeymoon. We checked in and about 10 mins later we had a bottle of champagne and chocolate covered strawberries delivered to our room compliments of the hotel. That is what I call 5-star service. It may sound very simple but to my very excited wife it was a superb gesture. The room had a wonderful view of the slopes from the balcony, was very spacious and very well presented. We had dinner one evening in the portbello restaurant, the service and food was excellent. Breakfast was very good great choice, also try the sandwiches at lunchtime very nice to take on a picnic around the lake.I could go on, the entire experience of this hotel from the moment we arrived till we left (begrudingly) was 5-star and a wonderful memory to have of our honeymoon.

Around 15 years experience of a Great Hotel - it is definitely a 5-Star Hotel!

from GBSKIPRO
Having skied Whistler since the 80's, residing there now,
and stayed at the Chateau Whistler many times,
I feel the Chateau is by far the best hotel in Whistler!
It is a 5-star hotel! The service is excellent! They take very good care of the guests. January 2003 they ejected a bunch of free skiers and snowboarders, there to perform at the festival, within 24 hours, as they were disturbing the rest of their guests! They then upgraded the accommodation for any guest whos stay had been affected! That is 5-star service!

There was a bit of trouble during the name transition for Canadian Pacific Chateau to Fairmont Chateau, still cant understand why, just know for the first year or 2 service went down, however it has recovered and remains whistlers premier hotel. The mallard bar is excellent, even in many locals eyes. The fitness centre is also very good. A fantastic pool!

Finally you cant beat the location! You can ski to the entrance of the mallard Bar, and straight to the steps that lead to the boot room! IT IS THE ONLY TRUE SKI IN SKI OUT! i don’t know who classified the Westin as ski in ski out, im a fairly accomplished skier and i sure cant find a route! If you want Whistler, you want quality and you want ski in ski out, there is only the Chateau Whistler!

Great resort, Average rooms

from A TripAdvisor Member
We stayed here 8/16/04 to 8/20/04, in one of the regular rooms (non-club level). The resort grounds and common areas are beautiful. The patio area outside the Mallard lounge is a nice place to have drinks at night. It has a large fire pit and patio heaters scattered around the tables. The full breakfast through in-room-dining was great; plenty of food, juice and a carafe of coffee. Service from everyone was great – no unfriendly employees anywhere. The mini bar items were very expensive: 7$ for a bottle of water and 8$ for a small box of jelly beans! Even though the room was a bit small it accommodated a writing desk & chair, a sofa, coffee table, king-size bed, two end tables, casual chair and an armoire/entertainment center. A mini-fridge would have been great as the vending machine sodas cost 3$. The closet was large, had a section of built-in shelves and a tiny safe that I had trouble cramming my purse into (our laptop would not fit in here). The bathroom was like those in other hotels, I think the towel warmer must be quite popular in winter. One thing I did not like about the bathroom: the ceiling is lower over the shower/tub and the shower curtain pole sits all the way up at the top, so it blocks out most of the light in the shower when you draw it closed. The door to our room did not have an interior lock, like a chain, to keep housekeeping from coming in and surprising you. The room did not have a balcony. The room has a very wide window that opens on each end, but they do not have screens. As mentioned in other reviews, our room had an odor of cigarette smoke. I think the entire floor was non-smoking so not sure if this was a ventilation problem or just a floor that used to be reserved for smokers.

The resort is adjacent to a small miniature golf course and also very close to the pony rides, land luge, trapeze, and kiddie trampoline.

Beautiful area, nice resort

from A TripAdvisor Member
My husband, four month old baby, and I stayed at the Fairmont 8/16/04 - 8/20/04. The property is nicely decorated in English country, but is aging. The rooms are small, as described in previous reviews, and ours smelled strongly of cigarette smoke. Complimentary tea, coffee and hot chocolate are available in the room. The staff, many of whom were completing hospitality internships for college, were very helpful, friendly and outgoing. The pool area was crowded during our stay and one had to be assertive to secure and keep a chair all day (yes, people moved your things to get your chair if left unattended). The outdoor pool was connected to a pool inside the resort which was part of the health club and the water flowed between the two pools. The gym was not busy and the equipment looked newer. I believe there was a t.v. in there also.

We were on a company sponsored trip, so we had a breakfast buffet available every day. The food was plentiful, but varied in quality. We also ate by the pool every day for lunch and the food was good; typical poolside food (nachos, hamburgers,etc.) The prices were in Canadian and were usually between $10 and $15 dollars for each item. There was a wait staff at the pool and service was usually prompt. There was a mix up with our food order one day and we were given the food for free with an apology. We had a dinner out at Caramba in Whistler Village and found the food to be very good and reasonably priced. It is very noisy and would be a good place for children.

The area is beautiful, particularly the location of the resort at the bottom of the mountains. The walk into Whistler Village is about 10 minutes and crosses a very pretty river. The shopping in the village is a lot of out door equipment, some touristy souvenir shops, and other stores like The Gap, Guess, Eddie Bauer, and even a Starbucks. I thought the prices were good on the souvenirs, but then I talked to some other people who thought they were high. Everything is in Canadian, which is about 30% less in American. I bought a pair of Robeez for my daughter for $20 U.S. and they are on the Robeez website for $26 and much more than that at home. They are apparently made in B.C. I would recommend getting enough money exchanged or using a credit card. One of the shop owners who was a Whistler native told me that a lot of the kids who work in the village have trouble making the conversion for you if their cash register isn't computerized. I unfortunately experienced this before I had that conversation. I went to a store and the purchase was $27 plus change and I asked the girl if she had the correct conversion and she literally put her hand over her face and said "I think it's $25 U.S." I said " I think the exchange rate is a little better than that" and she said "How about $22?" I thought it was about $20, but I didn't want to argue, so I just gave it to her. It should have been $18.90 for the exchange rate on that day, but who's counting?

The weather was 90 and sunny every day with so many activities available. We hired a nanny from the Nanny Network and had a great experience with her. They were very well organized and put me at ease ( I was very apprehensive, but my presence was requested at some adults only functions). The nanny called us on our cell phones(which had good reception, incidentally) at designated times to check in and was very capable.

The ride up to Whistler is only 78 miles, but takes about 2 1/2 hours due to the winding nature of the highway. Whistler is scheduled to host the 2010 Winter Olympics and will probably become even more popular. If you're not sure the Fairmont will be posh, the Four Seasons just opened in August and I saw the lobby. It looked awesome, but is a little farther away from the main village.

Magnificent Service

from A TripAdvisor Member
This hotel was a perfect balance of country elegance. The rooms were beautifully decorated, delightfully pleasing to the eye, and extremely comfortable. Although we did not have a balcony, our view was that of the spectacular Whistler and Blackcomb mountains. We noticed most of the staff was young, mostly under the age of 30, and we found them to be polite, extremely friendly and happy to serve you. Every single time, we were served with timeliness and accuracy. The hotel's concierge was also thoroughly helpful in making arrangements for particular activities such as hiking or something as simple as a picnic on the lake. I can only imagine it to be a perfect setting around the winter holidays. I found that the Portobello Restaurant downstairs, had the best food as well as best service. Only a ten minute walk away from the main (old) village, 2 minutes from the river, and 1 minute from the mountains, the location was superb. I would absolutely recommend this chateau to visitors. Bravo! What a beautiful experience. Absolutely a 5-star hotel.

A Very Nice Expereince, but not 5 Stars

from A TripAdvisor Member
The Fairmount Chateau Whistler is probably more accurately rated four but not five stars. The highlights are its lobby, lounge and bar areas, pools, spas and restaurants. The lobby is open, wonderfully appointed, comfortable with plenty of open seating areas and friendly staff. The bar is a wonderful location for après ski and for late evening entertainment with live music. The pools and hot tubs are great. There are four very large hot tubs, one indoor and three outdoor. Thus one never feels crowed when sitting in a hot tub. The spa is very good. The on site ski storage facility is fabulous… the best I have ever seen for a hotel. The staff is friendly and efficient and the process of ski retrieval and storage is comfortable and easy. The hotel location in relation to the lifts and ski slopes is perfect, lifts are just out the back door of the hotel. The hotel location in relation to the main portion of Whistler village is a bit of a walk, about 10 to 15 minute walk from the heart of Whistler village. However, there is frequent (every 10 minute) and complimentary hotel shuttle service that will deliver you to the heart of the village in two minutes. The disappointments are the rooms. The rooms are very average for a hotel of this price, definitely not five stars in the rooms. The rooms are small and the furnishings are very standard. The walls in the rooms are thin and this was a surprise for a newer hotel. The bathrooms are at the level of a mid-range hotel…. nice, comfortable but not luxurious. One’s overall impression of the hotel will depend on one’s priorities. If the common areas, spa facilities, restaurants and proximity to slopes are a priority, you will be very pleased. If the priority is the room accommodation, one will likely be somewhat disappointed. Overall, in my opinion the hotel receives a very good but not excellent rating. In peak season, it is somewhat overpriced for the overall experience. Next winter when I return to Whistler, I am considering staying at this hotel again. However, in July 2004 the brand new Four Seasons Hotel will open which will be located adjacent to the Fairmont. If the Four Season’s rates are similarly priced, I will likely move next door to see how it compares.

Top Local Tips for Whistler

Best Dining Options Best selection: Rimrock Cafe (up market treat - try the Caribou!), La Rua (Exceptional Fish), The Keg (Steak), The Beetroot Cafe (breakfast) and Citta - Pitchers of Canadian and bowls af Fries and Rings). If you get to Creakside during the day try Dusty's for a Warrior Burger.... and last but not least Hy's Steakhouse (upmarket and with a wine list to die for)

Fast tracks lift tickets You can gift lift tickets at 7 11 and they are a bit cheaper there, so before heading up to whistler stop and grab them.

Eat Out The walk to the village is a stroll of 10 minutes and has a wide selection of bars, cafe's & restaurants to cater for all tastes and budgets, especially good is the Itallian Restuarant opposide the Pan Pasific Hotel as you enter the village, but need to book as it gets full. Also try the Spaghetti Factory and Chetas. You must have a Desperate Housewife cocktail in Monks Bar at the bottom of the Wizard lift. For a break from skiing all day try the 1/2 day Zip Lines through the woods for a adrenaline rush with spectacular views. The dog Sleigh is great is you love animals and beautiful scenery.

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Other names for The Fairmont Chateau Whistler Hotel

  • whistler fairmont
  • fairmont whistler
  • fairmont chateau whistler hotel
  • fairmont chateau whistler
  • Address: 4599 Chateau Boulevard - Whistler - British Columbia - V0N 1B4 - Canada
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