Crystal Lodge Hotel, Whistler
Reviews - Crystal Lodge Hotel
- Age Group: 26 - 30
- From: United Kingdom
- Traveller type: Young Couple
Read 346 additional reviews of Crystal Lodge Hotel at TripAdvisor.
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Historical Traveller Reviews of Crystal Lodge Hotel
HATED the Crystal Lodgefrom kathrynm2822
We then found my room and discovered that not only was it small but it did not have all the appliances that they had promised me when I called the hotel for information. I was told that I would be supplied with a microwave, and brought supplies in order to use the microwave but instead was forced to ask to use the staff microwave. The kingsize bed, the one we had paid more for, was nothing more than two twin sized beds with mattresses pushed together and a king size bed sheet laid overtop. Thus there was a large ridge in the middle of the bed, and this was obviously extremely uncomfortable,
We stayed at the Crystal lodge in the Winter and thus thought that we might have to use the heat in order to warm our rooms, boy were we wrong though. Our room was sweltering the entire stay to the point where we had to put the air conditioning on and a window open for the whole time we were there. The noise level was also ridiculous, At night, in a futile attempt to block out the constant voices we heard through our paper-thin walls, we were forced to close the window, but the voices were still coming loud and clear through the walls until all hours of the night.
When it was thankfully time to leave this horrific hotel, I mentioned that our bed was not in fact a king size and was going to suggest that it might be better if they informed their guests of that beforehand, the front desk person acted as if this was my problem because I should have complained about the bed sooner. At this point I did not even want to mention the many other problems we had because of the lack of acknowledgement by the staff. I have never felt more ignored as a consumer who is PAYING to stay at their establishment. I would advise everyone to NOT stay in this hotel, as it would be a waste of your money and time, and probably add great frustration to your time away.
Great Place!from Airin6
Also, the beds in the delux room were to die for!! SO comfortable!
Travelscope Vacationfrom technoman2
Loved the locationfrom Reader8/18
Great location - would recommend without a doubt!from yellbell
The best thing was the location - slap bang in the the village - a 2 minutes stroll to and from the whistler and blackcomb gondalas (which is big relief after a long day boarding!) and great restaurants near by - recommend the japanese sushi restaurant near the burton shop.
We stayed in a deluxe room which felt very spacious with a small area for preparing food, if needed, with the usual suspects (microwave, fridge, kettle, sink, crockery and cutlery), a spacious and clean bathroom, an area for sitting to watch the tv and a balcony. This must have been in the new part of the hotel and was situated at the back as we had no trouble with noise at night. The rooms were cleaned daily and the staff were very friendly and efficient.
The only draw back was the pool and hot tub which was situated next to the Old spaghetti factory restaurant which meant negotiating your way through the corridor and past the restaurant window - which is slightly embarassing if diners start looking at you!
Would definately stay in this hotel again because it is great value and an excellent base for discovering whistler.
distinctly averagefrom TomBristol_UK
Very comfy beds tho or maybe it was all that skiing that helped me sleep!
DONT DO ITfrom A TripAdvisor Member
If you want a hotel for sleeping after a long day of skiing , it may not even be good for this.
Staff is inexperianced and at times rude. Even though security cameras are placed thruout hotel, we found they are non functional. King sized beds are two doulbles pushed together and are old and warped.
Loud, times unclean run down and I will not be recomending and or staying here again.
Great Location, Good Hotelfrom A TripAdvisor Member
Our room was facing the main street and we didn't really have a problem with noise in the evening but after skiing all that powder I could probably sleep anywhere.....
There are 2 restaurants situated in the hotel itself, the Old Spaghetti Factory which is really good value good honest food, it's very popular particularly with families so best to call in and make a reservation as soon as you come off the slopes (it's only a minute from the lifts) and Ric's Grill which we found slightly disappointing, great decor, food OK, service OK but could have been better. We felt there are better steakhouses in town.
The Crystal Lounge is a bar nextdoor to the Spaghetti factory which is one of the few "proper bar's" we found. It gets very crowded "apres ski". This may be due to the 20cent Chicken wings between 2 and 6. Mmmm. Seems to be a popular hangout for boarders and gets a lot quieter from 6-7ish. Ice Hockey on TV most nights but also has a Karoake/Open Mike night and some live music.
If you're looking for a reasonably priced convenient hotel you can't do much better.
Optimal location for Blackcomb and Whistler lifts, but get your billfrom liapa
Rooms are clean - there are two sections in that building- one is (apparently informally) called lodge and one is hotel, i stayed in lodge and the rooms were dull and that section looked a bit shabby. Hotel section looked new and also had excellent sauna -highly recommend. I didn't try the outdoor jacuzzi, but other guests seemed to be happy with it.
Overall: You can have a decent stay if you are prepared for a risk of minor inconveniences and if they offer a great deal, I would still recommend to go for it.
Top Local Tips for Whistler
Best and Worst While Araxi has some wonderful seafood we felt that the service was a little rude and the atmosphere was noisy and not very intimate. For a much better dining experience try the Rim Rock located at Whistler Creekside. The food was excellent (the caribou appetizer and calamari were two of the best dishes I have had anywhere) and sitting next to a nice cozy fire in a wood lodge felt more like a ski town experience. Do not eat at the Bavaria House. We should have been scared away by the beer stein advertisements, but we thought fondue would be a fun experience. The food was terrible, the service was inattentive and rushed, and it was all overpriced. I don't mind spending a lot of money on a nice meal (Araxi and Rim Rock are not cheap), but spending $150 for stale bread and mismatched chunks of meat with "exotic sauces" (read mayonaise and applesauce) was outrageous.
Dining around there are so many great places to eat and i am sure the hotels restaurant was great but be sure to ask the front desk for suggestions about favorites. I found a restaurant right across the street from the hotel wonderful. We split appitisers for our meals and everyone of them was great and the service was good.
Stay at the Crystal Lodge Book on line at their website
Other names for Crystal Lodge Hotel
- crystal lodge whistler
- crystal hotel whistler
- Address: 4154 Village Green - Whistler - British Columbia - V0N 1B4 - Canada
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