The Fairmont Waterfront Hotel

, Vancouver, Canada
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The Fairmont Waterfront Hotel

, Vancouver
4 star

Rooms: 489

900 Canada Place Way - Vancouver - British Columbia - V6C 3L5 - Canada | 604 6911991
584 Traveller

Reviews - The Fairmont Waterfront Hotel

A hotel above the rest!
Submitted by: kari in 21/04/05
  • Age Group: 18 - 25
  • From: Canada
  • Traveller type: Family Traveller
IF you have never stayed at the Fairmont Waterfront you are missing out on an experience like no other. The friendly staff and out of this world atmosphere make this hotel not only a sight to see but a magical stay that will make you come back time after time. It's no wonder that this hotel recieves a 4 star rating, and I hope you will get the chance to see what I mean.

Historical Traveller Reviews of The Fairmont Waterfront Hotel

Excellent Contemporary Style City Hotel

from tttong
Our family booked two rooms for Easter Long Weekend earlier this year. My wife and I are currently Platinum Members with Fairmont President's Club, so our standards are quite high when it comes to Fairmont Hotels.

The Waterfront is nice and central in the heart of Vancouver, and their bay views include Stanley Park. We enjoyed waking up in our signature corner room (gives 180 degree view of both bay and port) and was quite pleased with the views. As part of the Fairmont Presidents' Club Premier Members at the time we used our third night free certificate. The hotel staff was very helpful in letting us stay in the signature room for the third night (although the certificate states Fairmont room category). The name of the package we booked was the Land, Air, and Water Package. When you calculate out all of the costs, you get the tour itself for only $10 (the package includes room, breakfast, parking and tour). They offer tours to Bouchart Gardens, Boat Tours, City Tours and an Airplane Tour all for the same price. We took advantage of the airplane tour (30 minute tour overlooking the waters and city skyline of Vancouver), and to our surprise the regular cost of the plane tour was $149 per person. The plane was a single engine, and only 6 people were on the plane. The plane runway was the portside. It was fun because I never been in such a small plane that took off on the water before. In the end we saved closed to $300 with this package. Last I checked this package is still offered at the Fairmont Waterfront.

In addition, the second room was booked for my parents and they received an upgrade from city view to portside. The Waterfront also kicked in a third night's free parking as well.

The central location allowed us to walk along the port in the afternoons and evenings. It was very enjoyable to check out the boats and port side activities. There are quite a few restaurants and coffee shops along the strip. Lots of Japanese restaurants with unlimited Sushi and hot Japanese Dishes.

We took in Waterfront's Easter Brunch, which was a nice spread for $45 per person. The Brunch was not extraordinary for Fairmont standards as we have frequented Fairmonts throughout North America.

The only negative thing I can remember about the Waterfront, was the fact that development for the Olympics may block a good part of the bay view in the future. Also, the hotel is accross from Canada Place and Intercontinental Hotel (the hotel name if I remember correctly). That building is built in the center of Waterfront's bay and port views. Thus limiting portside and bay views currently at the hotel. Waterfront does not mean 'waterfront', but refers to the district in Vancouver for which the hotel is built. None the less the hotel is accross the street from the bay and portside views. But, Canada Place/Intercontinental Hotel limits the panoramic views that could have been otherwise currently enjoyed at the Waterfront. I heard that Intercontinental rates are the same or a little bit less, but not sure. If that is the case and as a guest you want panoramic unobstructed views, I suggest checking out Intercontinental accross the street. I notice that they are running 20% off specials in the Entertainment Publication as well.

For the value we squeezed out of the Easter Long Weekend, and the shape that the hotel is in (may be in need of renovations in a year or so), we would rate this hotel a 4 star out of 5. Next time out if we stay at Fairmont hotels in the Vancouver area, we will try out Chateau Whistler, and/or the Empress.

Fresh flowers upon arrival

from sevebros
We stayed at the Fairmont Waterfront for five nights at the end of september 2004. The hotel lies across the PanPacific Hotel and the cruiseship-terminal Canada Place.

We booked the V i s t a S u i t e on the fifth floor. The room lied at the end of a corridor so we had no problems with a noisy elevator near the door or something like that.

The room itself was very spacious, about 90 square meters. It had a very large terrace with an extrodinary view over the harbour.
There was a large bed, a pullout-sofa, a dining table for four, a large bathroom with a seperate shower-room. There was even a sony cd-player. CDs were also available. Further more we had two TVs and a large entrance-area. We had fresh flowers in the room upon our arrival, which was very suprising.

The staff was very attentive and friendly. Everyone tried to serve us within seconds. The restaurant was also very excellent, expecially the fresh fish tasted very good.

After all I can highly recommend the Fairmont Waterfront. When I am in Vancouver at some other time, I'll definetly return.

Gold Floor Service

from A TripAdvisor Member
I highly reccomend Fairmont Hotels Waterfront if you are looking for top notch experience in Vancouver. We have previously stayed at the Sutton Place and the Pan Pacific both in Vancouver and neither even remotly compared to the service, luxury and warm atmosphere the Waterfront has to offer.

We stayed on the special 8th floor Gold service and we loved it. The small extra cost to us for this room was very worth it! The stay includes a splendid breakfast with a full assortment of pastries, waffles, fruits, nuts salmon etc and friendly service at every corner. It also includes the best oatmeal cookies I've ever had avaiable to you all day long, I must have eaten at least a dozen, they were that good! And to put the cherry on the proverbial sunday, there is a lovely evening spread with some hot and cold selections available compliments of the house.

The best part about staying on this floor for 7 nights was by far, let me reiterate that BY FAR, the outstanding service. Three people in particular were an amazing help to us, all of which have been mentioned in previous reviews. Matthew, Monika and Becca.

This team has a vast knowledge of the city and their insider information kept us busy each day of our Vancouver adventure.
Becca started our stay off on the right foot by providing us with the perfect room for our seven day stay and even walking us to our room. She told us all about the services that were offered and it felt as if she were welcoming us into her home. We saw her again at the appetizer hour and she waved hello and came to chat with us about our plans for our stay. She even offered to let us walk the hotel dog. Wow! Becca rememberd our name every time we walked by and the hotel was full so for her to know us really made us feel welcome and part of the family.

The following morning, Monika suggested a North Shore excursion that we enjoyed the second day of our stay, the cost of all day transport was only $8 each and we enjoyed a lovely harbour cruise to Vancouver North with lunch at a lovely market and then a hike at the top of Grouse mountain. When we got back She was still there working away and still smiling. She made the best dinner reccomendation for us for Vij's restaurant, you haven't tried Indian until you've tried this. Monika had such a great way of describing several restaurants to us, we chose four of our five dinners out based on her expert reccomendations, we could almost taste the food when she was telling us about it. Wow, these people truly are pros, they really know Vancouver like the back of their hand. She also highly reccomended the hotel restaurant called Herons and we LOVED IT, it was actually our best meal while in Vancouver. You could tell that she wasn't just suggesting it because it was "the hotel restaurant", she had obviosly dined there and loved it herself. We really liked her warm professional personality and helpful nature. No request felt like we were being a pain in the rear end.

Matthew helped us the throughout our stay by making city tour reservations for us and suggesting a day in Stanley park, he is so knowlegeable and helpful with a most plesant personality. We just loved him. He was so easy going and not like the pretentious snobs you often deal with on concierge floors. In fact due to the way the staff treated us we know for a fact that we will be back and we are going to tell all of our friends about this place.

Make sure to stay on the special Gold floor if you are staying and make sure to request a Park harbour view room. Also request away from elevator for this was the only downfall of the hotel, the elevator was quite noisy at night time.

That's all for now, we'll write more about the Fairmonts Waterfront when we return for that promised future stay.


from A TripAdvisor Member
During the summer I stayed at both the Fairmont Waterfront and the Fairmont Hotel. My main vacation was an Alaskan cruise so, before I embarked I stayed at the Waterfront and after I returned I stayed at the other. I fell in love with Vancouver, however; with the help of staying at this hotel. The staff was very personable, respectful, and helpful. Your complimentary services are nice and the rooms were extremely clean. The decor of the room was pleasing to the eye. The view from my room was breathtaking. Some of my family used your gold member services on the 5th floor and I thought they were unique and top notch. The views from the pool at nighttime are heart-stopping. The location is excellent. There were no complications at the front desk. Overall my stay at the Fairmont Waterfront was a pleasure. I am one that expects high class treatment; that is what i received during my stay. Thank you for making my stay so pleasureable.

Our experience at the Fairmont Waterfront

from Criticalone
Okay, so I am really critical when it comes to hotels. After numerous hours of research, I chose the Fairmont Waterfront for our Vancouver vacation. When we arrived, we upgraded to a Signature Room on the 5th floor, so we could enjoy the beautiful views. The room layout was pleasing enough, but it was certainly lacking amenities in a $400.00+(USD) hotel room. I always appreciate an in-room safe, drawers to put my clothes in (there were only 4 very tiny little ones), and a separate shower and tub. The television set was an old RCA, which we had to continuously bang to get reception. We really looked forward to time with staff pets Holly and Morgan, only to find out Morgan is on a sabatical and Holly was sick. We finally booked an hour with Holly on Tuesday with the bellman, but when we went to pick her up we were told she only works on weekends. The staff in the restaurant, housekeeping and concierage desk were all very good. The front desk help seemed a bit shaky (couldn't find our safety deposit box!), luckily we had a key. Since the location was great, I would stay there again if they updated the rooms.

A first rate hotel

from brgmw
A first rate hotel. We stayed in one of the "Signature Rooms" with superb views across the bay. Large very well presented room with excellent decor. Very friendly, very helpful staff throughout the hotel. Good food that can be eaten outside overlooking the waterfront.


from triciacarole
Fantastic, beautiful hotel and friendly professional staff. We had a mix up on our room and Fiona at front desk was very helpful and moved us. If you have a harbour-view room, get up early and watch the sunrise over Grouse Mountain its spectacular. Tip: join Fairmont Presidents Club, it costs nothing but you get free local phone calls etc. The kids loved Holly and Morgan (the hotel dogs) and we had the pleasure of taking Holly for a walk. I would definitely stay here again; Vancouver is such a beautiful city and this hotel made our stay more enjoyable.

Nice view

from A TripAdvisor Member
Even though we were only on the 5th floor, we had a great view of the water. Although we spent most of our time doing the touristy things, the hotel completed a wonderful week in Vancouver.

Great hotel experience...service, luxury

from jsb23nc
Wow! What a hotel. As with others, I upgraded to the Fairmont Gold and am I glad I did for just a few dollars more. (Note: we booked this hotel through the Victoria Clipper 3-day package so I got a better deal than the rack rate)

The service on the Gold floors was phenomenal with two concierges for those two floors alone at all times. The hotel staff was quite knowlegeable (one of them, Matt, has even written a travel book on Vancouver) and helpful. They gave great directions, restuarant recommendations (Cardero's is a good choice), MADE the reservations for us, sold tickets to attractions, et al. Special kudos to Matt and Becca.

The Gold floor experience includes a private balcony for Gold floor clients that includes a view of downtown, the harbour, and overlooking the outdoor pool. The Gold room also has an excellent complimentary breakfast (fresh fruits, smoked salmon!, breads, biscuits, danishes, cheeses, etc.), nightly hor's douerves (even includes lamb chops!), and a computer with internet access. Gold floor guests even get complimentary bottled water and soft-drinks/sodas 24 hours a day.

Our room was clean, large and luxurious with a harbour view. The maid service was excellent and included turn-down service.

Overall, an exquisite hotel! HIGHLY recommended.

Best place to stay in Vancouver

from A TripAdvisor Member
We stayed at the Fairmont Waterfront in March 2004, as a brief two-day stopover between our transatlantic flight and a week in Whistler. The hotel has a perfect location, within easy walking distance of all downtown, and there is a great harbourside walkway to Stanley Park. Our room was a Portside Deluxe so we had great views over the harbour, and it was well appointed and extremely comfortable. The outdoor pool was a treat, and the hot tub a perfect antidote to a long-haul flight! We were lazy and didn't venture outside to have dinner as we were too tired in the evening, but had a wonderful meal in the hotel's restaurant.
All highly recommended, and we would stay here again.

Top Local Tips for Vancouver

Worth the trip Granville Island Market is worth a trip. An interesting route is to take the skytrain to the science centre, then take the water taxi - which will give you an interesting view of the city's waterfront. While there, visit the Granville Island Brewery pub, if you feel like one of their interesting beers. Gastown is worth a look, as it is so close, but don't expect much. And if you are tempted by a trip to Chinatown - please fight the urge. It is really terrible. We had a great meal at Aqua Riva - right next door to the Fairmont.

We took the LimoJet to and from the Airport. A+++ What a great way to start and end your trip. Fast and cheap, $45 plus tax one way.

Dont forget to see the unique steam driven clock in Gastown Just walk to Gastown and you'll see a steam timepiece!


Other names for The Fairmont Waterfront Hotel

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  • Address: 900 Canada Place Way - Vancouver - British Columbia - V6C 3L5 - Canada
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