Cascadia Hotel

, Vancouver, Canada
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Cascadia Hotel

, Vancouver
3 star

Rooms: 201

1234 Hornby Street - Vancouver - British Columbia - V6Z 1W2 - Canada | 604-688-1234
334 Traveller

Reviews - Cascadia Hotel

Has seen better days!
Submitted by: Travel-Library User in 29/07/05
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Family Traveller
This was a return trip to your hotel. A few years in between visits and I believe that nothing has been replaced in that time. The furniture was filthy! The buffet was not up to the standards of the first visit. The front desk help was exceptional - very accomodating!

Historical Traveller Reviews of Cascadia Hotel

Loved It! Definately Going Back!

from Cosette132
I am not sure why some people have had a problem with this hotel. I found it to be a wonderful place to stay and will definately be back.
Parking is underground and has 2 separate gates. Cars are super safe here, in what is known as the car theft capitol of Canada! I had no worries leaving my car here at all.
The elevators go straight from parking to your room (with key access), so no getting off and switching elevators like other hotels. I really liked this feature.
Check in was smooth and quick. We had a room on the 11th floor overlooking the 711.
I wish I had my camera with me, but I am sure we will stay here again and will get photos.
Our room had 2 queen beds, a large work desk and work chair. FREE internet!!! This was a HUGE bonus since I needed to use my laptop quite a bit while there for work. There was also a loveseat sized sofa. The kitchen had a stovetop, microwave, 12 cup coffee maker, dishwasher and all pots/pans/dishes, etc.. that you could possibly need. Also a small fridge. The only thing that could use improvement is the size of the tv. It was about a 24" tv, and when over on the bed it seemed quite small and far away, but not a big enough deal to prevent me from going back. In room movies were very reasonable at $9 each. I was impressed with this.
Upon arrival there is a basket with coffee/tea and a pkg of microwave popcorn. Nice touch. There was also a jar of hard candies. We only had a couple of them.
Bathroom was on the smaller side, but good water pressure from the shower.
Room was clean and maid service was great. One odd thing was they put 2 plates we used in the dishwasher and ran the dishwasher. What a waste of hydro/water!
On the 2nd floor is the pool, hot tub, breakfast and work out room. There are 2 full change rooms with showers that lead to the pool. The pool is a decent size. I found the water a bit too cool but was ok for a bit. The hot tub was huge and could probably hold 8 people comfortably.
Outside the pool area is a long row of vending machines. One was a freezer machine with frozen dinners, lasagne, etc... and ICE CREAM! We treated ourselves to a tub of Ben & Jerrys at the expensive price of $8.75. The tv type dinners ranged from $2.50 pizza pops to about $5.75 I think. Some decent selections if you are hungry. Also 2 vending machines with typical pop/chips/candy bars.
The breakfast was amazing! I was extremely impressed. I was not expecting it to be so great. There was a nice selection of about 5 or 6 hot dishes (scrambled eggs, bacon, sausage, pancakes, french toast, hasbrowns, etc..). They had rotating toasters that you could use for bread, eng. muffins, bagels and waffles. Tons of muffins, croissants, danish. Cereal, hot oatmeal, fruits, yogurt, etc...etc...etc... Also a juice machine with various juices (4 types). Milk (skim & 2%), coffee, tea & hot chocolate. I am sure there are more things but this is all I can remember. I have paid $15.95 at a restaurant for a buffet like this! There is a large and very relaxing room with a nice fireplace and tons of tables and to eat in.
Overall I give this place 5 stars! We will be back!

Avoid Room 2104!

from A TripAdvisor Member
I have stayed several times at the Residence Inn in Vancouver. However, after my last stay I will not be going back.

Check in

Very friendly and the guy doing it explained the
parking and the other facilities in the hotel.

The location

Smack downtown and within walking distance of all downtown Vancouver has to offer.

The room

Room 2104 was billed as being a corner room. Great I thought, only to be disappointed. Yes, it is a corner room. However, if you think that will make it quiet. Think again.

At first I thought the noise was the A/C. So, I didn't think anything about it. The room was very hot when we got in. So put the A/C on and went out.

On the return to the room, it had cooled down. So I switched off the A/C. Every so often the noise would start up and be very loud. Having excluded the A/C as the cause of the noise I mentioned this to the guy on the front desk on our way out for the evening (it was New Year's eve).

The guy on the front desk, said he would have it looked at. You probably can guess where this is heading. On our return at 2ish in the morning, hoping that the noise had been fixed only to be awoken by it. A fitfull night of sleep ensued. Certainly not the "relaxing stay" promised on their website.

The bed and room

This hotel has Marriott's new bedding and it is ok. Not a par with Starwood or Westin. However, comfortable enough.

The room was big and well laid out, with the standard Residence Inn kitchen. It was, however, all looking a bit dated. However, it was clean.

Check out

I mentioned our noise problem at check out. The hotel clearly know there is a problem with the room. Or at least that was the impression the person gave me. All he said was "sorry".

On top of that, the bill was wrong. Why do hotels, especially, big chains like Marriott, allow this to happen? The rate we had included cetain things and we had been charged for these. Teh rate was confirmed at check in. They knew the charge. Were they hoping I might not notice? Very, very poor show.

Follow up complaint

I emailed Marriott to give them my feedback on room 2104. It was all "your feedback is very important". However, no compensation nor discount off the next stay. Effectively, tough luck. Lesson, feedback may be important, whether or not they act on it is another question.


Avoid room 2104. Other than that this is an OK hotel. I wont be going back, however, if you aren't in this room it should be a realtively ok stay.

Great Staff, Great Breakfast

from The_Best_Cooks
The staff do a wonderful job of making you feel welcome. And they have local knowledge that they are happy to share (a nice change!). The suites are not large, but do have a large balconey (try to get one that faces west for a wonderful sunset.
Easy walk to Davie street, Yaletown and South False Creek.
The full breakfast that is included is a nice bonus.
The staff's attitude makes all the difference.

Returned for a second stay

from NorthForWinter
Not cheap, but, after two weeks touring we wanted a home away from home. Arriving early with friends, staff stored the luggage, gave us key access to all amenities, including free breakfast, organised our sightseeing tour and had an early room ready for us with luggage on our return (810). I ordered extra towels for our friends to freshen up (delivered promptly), grabbed some ice while the men popped over to the 711 for scrumptious snacks and then staff arranged a cab to the airport for our friends (same cost as the shuttle). We relaxed on the huge sofa with a nightcap and had a quiet sleep in a wonderful bed. WOW. All this and we hadn't even tipped anybody yet, the staff were so quick. We made up for this on our return visit a week later. The rooms were so immaculate and well equipped that we didn't bother with housekeeping every day. One night I made a pate & cheese platter and cooked bison and veg and ordered roast potatoes, salad and good wine from room service, it was a feast fit for a king at a bargain price. We have even been cured of our hatred of hotel breakfasts; the cooked food, fresh fruit salads, snacks & fruit were beautifully presented, staff ensuring quiet and order, we lingered in the breakfast courtyard with the birds every morning. This Residence and the staff made our Vancouver Vacation a joy on both occasions. Oh, and the bums in this part of town have their own corners, this corner being the 711, and this bum one night buying me a coffee in return for a banana, then taking me on a free bus trip to get us the best cheapest sushi in town, then hailing me a cab for my return, a most enjoyable, guided evening (my husband thinks I went for a walk).

This was something else

from A TripAdvisor Member
Arrived after midnight coming from the interior through snow storms. This was something else. Imagine this : 1. A man, his wife and young daughter (the 'guests') trapped in a dim lit back alley in a strange city for 15 minutes, while trying to enter a renowned hotels parking facility, boxed in by a truck in the parcade entrance and at least 2 cars behind, completely surrounded by drunken patrons of a seedy nightclub rave spilled into the alley via the wide open club doors. 2. The man asks the guy blocking the parcade entrance if he is going in the hotel and gets a rolled up window and no comment response so he returns to his car and locks the door. 3. The vehickle blocking the entrance finally enters parcade so the 'guests' follow through the gate, only to find atleast 10 younger people listening to real loud music from a car stereo there to greet the guy who was blocking the entrance. Apparently the party has some how made it into the parcade. 4. The now completely distraught 'guests' decide to exit the parcade, perhaps they went in the wrong one, they drive through the party on the street again, go around to the hotel lobby and demand a security escort, the desk clerk complies realizing the man he checked in 20 minutes ago has yet to park his car. 5. the 'guests', being suckers for punishment re-enter the alley, then the parcade, with security nowhere to be found. The man parks and speeds his girls to the elevator before the partiers see them. 6. Manager fails to phone in the morning to adress guests concern 7. The man goes to front desk to talk to manager about check in problems 8. The manager tells the man he was not informed of the incident so thats why he didnt call. The manager goes on to explain that he personally has never had a problem while walking to his car at night and that the hotel doesnt employ security because there is no need for it. The man reminds the manager that the Marriot has first class service and the customer is his client, and its his responsibility that guests in his hotel are checked in safely and promply. The manager catches on and appoligizes, asking the man what he can do to make the stay better, suggesting a free lunch. The man answers by telling the manager if you want to make it better put some lighting in your alley and get some decent security. Later the manager 'himself' brings a couple of fish and chips to the room, its an embarrassing moment for everyone. This has been a true story, in a nutshell !! Yikes!!l

pretty good

from 123me
Stayed in this hotel for a total of nine nights in August 2005. Since the rooms were all to have kitchens I had assumed that the rooms would be much larger than they actually were. The rooms were basically the same size as a regular hotel room but with an excessive amount of furniture and a kitchen all squished in.
The hotel is in an excellent location because you can walk everywhere. Sunset Beach was a 5 minute walk one way and Robson St a five minute walk the other way.
The breakfast was nothing spectacular. Scrambled eggs every single day (they were usually cold), and horrible, horrible coffee. We ended up going to the 7-11 across the street everyday for our caffeine fix. There was not much selection, and I think the breakfast could more accurately be called 'continental' rather than a 'buffet'.
All in all, this was simply an 'OK' hotel. The staff was OK, the rooms OK, the breakfast OK. Therefore, if you are looking for something that is unspectacular, the Residence Inn will suit your needs.

The seedier side of Vancouver

from EmanneercsAllowed
Perhaps this hotel deserves another star, but the previous night we'd stayed in a regular Marriott, and the contrast was unsettling. Though the carpeting was the same in both places, the Residence Inn beds were markedly less comfortable and the room rather shabby.

The all-important recreational facilities included a steam room as well as a pool--nice place to hang out, once I figured out how to get to it. (Signage is not the Inn's forte, and I was not the only confused guest, though I may have been the only one who opened the door to the men's room thinking that I'd found my way to the pool. On the positive side, I impressed my family by immediately leading them to the breakfast room the next day--it was one of the places I'd discovered when looking for the pool.)

Breakfast was fine, and we only needed to walk a few blocks to get away from the questionable neighborhood and into the midst of the Robson hubbub. Not a bad place, but for over $200, you should be able to do better.

Good Value

from ozymandias69
A good value suite hotel based in downtown Vancouver near to all the amenities and attractions.

Staff were helpful and attentive without being intrusive.

Our suite was large(ish) and well cared for and maintained.


Good value for money

from spoutingfish
We stayed here for 10 nights whilst visiting our daughter who was staying in Vancouver for a year. We are English, so to us, this hotel was excellent value for money. The rooms were clean and large with good facilities (kitchenette with cooker, fridge, microwave and dishwasher). We had complimentary breakfast which was perfectly adequate. It is close to everywhere but not rowdy. Book a high floor for some amazing views. Vancouver is the most beautiful city with so many fantastic places to visit a few hours drive away. (Take a float plane ride over to the island, it's amazing). Happy Holiday.


from ScottUK
I stayed at this hotel for 2 weeks and was pleasantly surprised after reading some of the previous reviews. It was clean, reasonably modern and had most of the amenities and facilities you would need. The swimming pool is a reasonable size, the laundry facilities useful and cheap and the location is excellent - walking distance of most places but particularly close to vibrant Davie Street. The staff were also very pleasant and the breakfast was good. The downsides were the car park cost of $19 plus tax a day, no safe deposit boxes in the room and (maybe its just me) the polyester/cotton sheets! I would definately recommend this hotel to anyone.

Top Local Tips for Vancouver

You won't need a car. Vancouver is an easy city to get around. Many things are in easy walking distance, and if you are looking for a exercise, you could stay off of buses and out of cars and ferry boats entirely. The Trolley is a good deal as the tickets are good for two days and include one trip on the ferry. You can hop on and off whenever you want so it's a great way to get around during the day.

Use the Pacific Coach Line Vancouver to Victoria $166 for 2 adults £83. This collects form hotels and also you can get on at the downtown terminal. A return daily ticket to Victoria includes the ferry crossing cost and drops you right in the heart of Victoria only 5 minutes from any Killer Whale trips you may have booked at the harbour or the Royal BC museum. It can work out a lot cheaper just to book the whale trip and this transport separately - although be advised it is a long day and if you want to see the Butchart gardens you may want to pay the extra and go on an organised trip or set off earlier or try an work it out with these guys as they go there as well. Prince of Whales whale trip was excellent. $188 for 2 adults £94 - all sounds like a lot of money but for the experience it seems like nothing.

Top of Vancouver Revolving Restaurant BEAUTIFUL VIEW of the city from all sides - go at sunset and stay into the evening so you can see it both day and night. Food is expensive, but delicious. We had the Lobster Tortelloni and the Ahi Tuna and drinks. The drinks were not exceptional for the price- stick with wine or beer.


Other names for Cascadia Hotel

  • vancouver residence inn
  • residence inn vancouver
  • cascadia hotel vancouver
  • Address: 1234 Hornby Street - Vancouver - British Columbia - V6Z 1W2 - Canada
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