Best Western Downtown Vancouver Hotel

, Vancouver, Canada
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Best Western Downtown Vancouver Hotel

3 star

Rooms: 143

718 Drake Street - Vancouver - British Columbia - V6Z 2W6 - Canada Hotel Website | 604-669-9888
274 Traveller

Reviews - Best Western Downtown Vancouver Hotel

Historical Traveller Reviews of Best Western Downtown Vancouver Hotel

Best Buy in a very expensive city

from A TripAdvisor Member
We came off a cruise on Sat. morning July 8th and took a cab directly to the hotel ($8/C). The room was not ready until 3:00 but they kindly let us store luggage in the conference room until it was ready. Very convenient location: we picked up the Trolley tour a block away. It goes to all the top tourists spots. Two days for $31/C. The hotel has a free downtown shuttle that will drop you off, but not pick you up. Nice clean room; comfortable bed; quiet (as much as any downtown); nice helpful people. Free bottled water a plus. We were able to store our luggage after checkout so we could explore the city. We didn't need a luxury room: this was just right. Took a cap to the airport: 35 minutes and about $35/C Vancouver is a very expensive city so finding this relative bargin was pleasant.

Good mid priced accommodation

from mancmons
Good value for money. Well run and friendly staff. Location is good for Yaletown Restaurants and Granville Island plus Aquabus ferries.

Pretty new so standard of fixtures and fittings are fine and The White Spot Restaurant attached does a reasonable breakfast package.

It is located at the rougher end of Granville Street but really there are no issues than you would find in any other major cities and no drunken teenagers on every corner like you would find in the UK at the moment.

Clean and comfortable

from rainlvr
We stayed at the Best Western Downtown Vancouver for 2 nights in early July. The hotel is very nice - extremely clean and new feeling. I'm not sure why some people feel that the area is "sketchy". It's a typical downtown area that felt perfectly safe to us - sure there's some graffiti and people begging on the street but that's typical of any downtown. The location is great and the security is excellent (you pretty much need a key card for everything - the parking garage, elevator to room, lobby bathroom). The rooms are a little small but perfectly comfortable. The beds were quite firm, which I really like - but another person I was traveling with thought they were a little too hard. They had some really nice touches in the room (umbrella and bathroom scale in closet, magnification mirror in bathroom, and a very nice hair dryer). The towels were a little thin (but this isn't a Hilton or Hyatt so I wasn't surprised), but they were perfectly adequate.

We did think the thermostats were a little bit complicated, and my parents, who were staying in another room had to deal with a broken thermostat. They called down and someone came to look at it and told them it was broken - but no one offered to try and fix it. Consequently their room was VERY stuffy, and I think the customer service should have been a little bit better over this issue - but in every other area the staff was quite nice and helpful.

The only problem with Vancouver and this hotel are the outrageous prices! I think Vancouver is the most expensive city I've ever been too (and I've traveled all over the U.S., Canada, Europe and Israel). EVERYTHING, from the hotels, groceries, leisure activities, transportation etc. are way more expensive than in the U.S.

Pretty Good

from hanapali
It had been more than 10 years since I last visited Vancouver and was amazed by how much more expensive the hotel rates are and how hard it was to get a decent room at this time of year. Was glad to find the Best Western Downtown.

I would describe it as totally adequate. The lobby was small, but clean and bustling. Staff were very friendly and helpful. The room on the 9th floor had a nice view and plenty of windows. Although we didn't request it there was a very nice little kitchen area with sink, stove, refrigerator, electric kettle and toaster, plus pots, plates and cutlery. The bathroom felt small for 2, but again, it was clean and adequate. Closet had safe, iron and ironing board and (thoughful touch) an umbrella.

The best part for us was actually the location. It's true as some have suggested that it's a slightly sketchy area late at night. I think that's probably a vestige of what the neighborhood used to be like 10 years ago or so. Now, there are handsome high rise condominium blocks going up all around. There are no shortage of Starbucks and the like nearby. There's a great organic grocery "Choices" two blocks away at Davie and Richards. There are scads of hip restaurants and boutiques along Mainland and Hamilton streets in the heart of Yaletown (just four blocks away). The hotel is also within walking distance of the little boat to Granville Island. It's also just a few blocks away from the boystown of Davie Street.

If you are an oenophile there's a very nice tapas and wine bar called Unwined on nearby Howe Street. Try the BC "wine flight", three 2 oz. tastings of wonderful local reds.

One note, I notice that some rooms seemed to have a single narrow band of windows. I would definitely request a room with the larger windows.

Great stay

from A TripAdvisor Member
We stayed here from the 17th-19th. I had booked a king suite, but our train came in super early. We arrived at the hotel at about 8 am, and a king wasn't available, but we were given two doubles with a free kitchenette upgrade. The room was huge. They give you free bottled water, so it was nice to have the fridge. They offer a free shuttle service anywhere downtown between 7am-7pm. They even drove us back to the train station. It is only drop off, no pick up though. The attached White Spot had great food and service. The only problems we had were not being offered a continental breakfast because I had used my AMA discount. I found this to be a little offensive, I know it's probably under a $5 breakfast but it was the priniciple of it. There was also a snack machine on our floor that didn't give back the proper change. All in all we had a great time. It's close to the water and Granville Island, but take the back way past the Executive Hotel to the little ferry. We walked about 45 minutes the long way around over the bridge!

Excellent downtown accomodation

from A TripAdvisor Member
Extremely satisfied with the quality of rooms and outstanding value of this hotel. Perfect location at south end of downtown, off main roadway en route to airport, shopping, and waterfront. The area is not run-down or unsafe, contrary to other reports. 24-hr convenience store, beer/wine store, and restaurants within 2 blocks.

Rooms are VERY clean. Had a Kitchenette which was fully stocked with everything from dishware and silverware to a toaster and pots/pans. Excellent room service and clean, efficient housekeeping. Room rates in winter were excellent ($100-110). Parking only $6/day, full ins and outs, underground with direct elevator access.

Whirlpool and sauna well-kept, very clean. Fitness room and rooftop sitting area very nice in all seasons. Restaurant (White Spot) located in lobby, open all day for breakfast through dinner until 11pm.

All in all, a great deal for downtown accomodations in Vancouver. Superior service and no complaints to make at all. Will return.

2nd stay, still recommended

from h0tmail
Above average. I wrote a previous review on here. Free internet in room if you ask for such a room. When the free shuttle was delayed they even offered a taxi!

Nearly new rooms and hotel. Full working fitness center on top floor with rooftop deck, guest laundry machines too.

For $99 or less per night this is excellent value

A nice place

from Roy68
We booked over the phone and received complimentary parking and breakfast. The room was nice and clean.

The internet is only wireless in the lobby, and some rooms (like ours) aren’t wired. They have cables at the front desk and if you ask at check in they will give you a room with conductivity.

Complimentary breakfast is a voucher for the on site restaurant. You can either have the continental breakfast or enjoy the menu items at a discounted price.

There is a lot of night life in the area. If you decide to walk around late at night, be aware of your surroundings. It is relatively clean and well lit so if you stay on the major streets things should be ok. Just know that you will be asked a few times per block for smokes and/or money.

Friendly Hotel Service

from JavaHeaven
Hotel is not in the greatest area of town, BUT the offer underground parking for a fee.
The room was huge with a view of downtown. Great for people watching.

Upon checking in on a last minute status my fiance and I were welcomed and booked a room for the night.
The staff was nice and the breakfast was awesome.

We stayed here in 200, and I don't remember much, but I do remember the service was good.

Great Hotel (let down by a few things)

from A TripAdvisor Member
This hotel lives up to the Best Western standard. The rooms are clean and modern. My wife and I stayed here for four nights during a quick break in Vancouver en route to Sydney.

We got a room with a kitchette on the eleventh floor (second from the top). Unlike a previous review, I didn't hear anything from the gym above. The view from the room looks down Granville Street towards Robson Street.

For the smokers amongst us, the only floors that are smoking are 3 and PH. All other floors are non-smoking.

The beds were really comfortable. Our room had two king size beds which were great for a decent night's sleep. The TV has about 50 channels. While we weren't there to watch TV, I had the flu for a day, so it was good while snuggling up in bed.

There was no internet access in our room, even though there was a port. We had to go downstairs with our laptop and use the very slow wireless access. If you don't have a laptop with you, there is a pay computer but it costs something like $7 per hour which is a bit harsh.

The staff at the hotel are okay. The bald guy (whose name escapes me at the moment) is very friendly but the service and attitude of the other staff was indifferent, with one telling us how bad our home country was just because she lived in the poor, run down end of town.

Dining at the White Spot onsite is a joke. The service of the wait staff and their attitude is dreadful to say the least. We had to wait almost an hour on a very quiet night for a couple of burgers and chips. The folks who arrived five minutes after we did only got their drinks as we were leaving and they wonder why people don't leave tips. The food is not even that great to warrant such an attitude. If you are looking for somewhere to eat, try Parrots for breakfast (1 block down - 3 minute walk) and Kitto (Japanese - up Granville Street) for lunch or dinner.

Facilities wise, there is a few pieces on the penthouse floor as well as a balcony, spa, ping pong table, and separate saunas for men and women.

The main downfall of the hotel is the location. Granville Road is stacked with beggars and you can not go 50m without one of them either asking you for money or cigarettes. They even lurk outside the 7-11 across the road and have the gaul to approach you as you walk out of the door of the store. A couple of times, we had one of them follow us most of the way down Granville Street. The only thing that the location is good for is tourist trolley bus which picks up at the back of the hotel on Howie Street in front of the Quality Inn. If you are coming back late at night, get a bus or a taxi.

Overall, the hotel is great but is let down by the staff at reception, the restaurant and the location. For the price though, it is very good value.

Top Local Tips for Vancouver

Rental cars One street east and 1/2 block north of the hotel, on Seymor St., is a Hertz rental car office.

Areas of Vancouver There are areas of Vancouver that are populated by Vagrants and homeless. Some areas are solely occupied by these people and venturing into them is quite scarey especially if your well dressed and older. Avoid the area between China town and Gas town although both these areas individually are safe during the day.It really is about time Vancouver solved its homeless and vagrant problem I have seen nothing like it in any other city I've visited except perhaps Bankok. There is a great side to Vancouver....don't miss Stanley park or Granville island and enjoy the city it's great!

Buses YOu can buy a ticket for $2.50 and its good for 2 hours. So go to Granville Island have a look around buy some food and come back


Other names for Best Western Downtown Vancouver Hotel

  • vancouver best western
  • best western vancouver
  • Address: 718 Drake Street - Vancouver - British Columbia - V6Z 2W6 - Canada
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