Graham's Beach Front Resort Hotel

, Sylvan Lake, Canada
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Graham's Beach Front Resort Hotel

, Sylvan Lake

Rooms: 20

4505 Lakeshore Drive - Sylvan Lake - Alberta - T4S 1C3 - Canada Hotel Website | | 403-887-2407
6 Traveller

Reviews - Graham's Beach Front Resort Hotel

Mould & Musty rooms
Submitted by: Tammy in 15/04/09
  • Age Group: 31 - 40
  • From: Canada
  • Traveller type: Family Traveller
My sister-in-law booked this for us, we were going to a family wedding and they accidently booked a smoking room for us and I am allergic, but we didn't know that, we just got the key and opened the door to throw our luggage in and run to the wedding but the room was so full of fresh smoke that I had to shut the door after it opened a mere few inches, so never looked inside. The maids had been smoking while cleaning the room so we 'gave' the room to my aunt, who is a smoker. No one used the room til 2am and that is when they discovered the bathroom was mouldy, the beds were musty and the carpets were wet and was absolutely disgusting and the owner wouldn't refund any money, because he charges upfront, when you check in....and since I opened the door, smelt the smoke and closed it....didn't complain at the time, just complained after the fact.....he wouldn't refund. Even after he did a walk through and agreed that it was mouldy and wet and musty, he wouldn't refund.
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