The Westin Edmonton Hotel
Reviews - The Westin Edmonton Hotel
- Age Group: 26 - 30
- From: Canada
- Traveller type: Business Traveller
- Age Group: 31 - 40
- From: Canada
- Traveller type: Special Interest/Event
Read 341 additional reviews of The Westin Edmonton Hotel at TripAdvisor.
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Historical Traveller Reviews of The Westin Edmonton Hotel
Felt Like A Queen!!!from donnalynn41
Fairly nice - Good Servicefrom ennove29
I was attending a very large meeting - it had expanded from 100 to 300 people - but the staff handled it very well, setting up multiple lines for the coffee break and lunches. Food was unusually good for hotel meeting food: quite edible and with plenty of vegetables. The staff was very adaptable to one lady at our table with a gluten intolerance, though she hadn't informed them beforehand.
The beds were somewhere between typical and heavenly. Not as nice as, say, a Holiday Inn Express. The room overall was lovely, with big leather chairs and a large bathroom with TWO showerheads and nice toiletries.
One odd point was the minibar. It was an old dorm fridge like I had in college with a seal on it. When you broke the seal you found a regular fridge interior with a few things sitting on the shelves. There were no vending machines, so it was that or nothing for middle of the night munchies.
The bar was also odd, just a few seats overlooking the breakfast area. It closed at 11:30 one night because, the bartender said, there was nobody there and he wanted to go home.
Parking was free in an underground garage by the hotel.
Location was central, an easy walk to the beautiful MacDonald Hotel, the riverfront, and restaurants. The jogging paths on the riverfront were so nice, I never used the hotel fitness center. I suppose in the winter, the riverfront wouldn't be an option.
One thing this hotel really lacked was a concierge. The front desk and bellhops tried to help, but really weren't equipped for the job. We were directed to a horrible, horrible Greek restaurant across the street (Cosmos) by a pimply college kid. No good.
Great Hotelfrom Micla
Also, we had a dinner tour with Esquire Limos in Edmonton and they were GREAT!! I'd highly recommend their services for a romantic tour of the city. They are worth every penny.
Westin still a great hotel!from A TripAdvisor Member
The location is excellent with some descent restaraunts within walking distance. There is a bus stop right in front of the hotel if you want to check out the West Edmonton Mall. Its worth the trip!
The buffet breakfast, although pricey at $17.00 per person, was fresh and abundant! The fitness room, which we used several times, was small with only 3 treadmills but, if you get there early enough, you can take your time. They also provide pilate balls, fresh green apples, water and free weights. There is an outdoor patio off the fittness/pool area for a relaxing time. You can also follow a 5k and 10k map if you like to run.
I do understand they are under renovations and it should be completed by 2007 sometime, so dont write this hotel off. I'd stay there again in a second!
Held together by the threadsfrom urbanbush
The hotel's lobby is boring, full of dirty ceiling tiles and heavily stippled surfaces, (attempts to mask this with deep coloured paint have failed miserably). The front desk appears an afterthought placed in the corner, and is decorated with candles and other garish accessories obviously selected by a Martha Stewart flunky. Check in goes smoothly.
Surprisingly enough, the elevators have been renovated nicely, leading one to hope that the upper floors and rooms might not be as tawdry as the lobby. The sight of laminate panelling and brass rimmed mirrors when stepping off the elevator quickly dispells that notion. The ceilings in the hallways are dropped T-bar, old and stained. The hallway itself, no wider than 4'-0". Dark dingy plastic ceiling fixtures light the way to the guestrooms. Things don't get better.
Attention when entering our room is yanked to a huge unmentionable stain right outside the bathroom. Only a lame attempt has been made to remove it. The counter hanging above displaying the coffee maker is practically falling off the wall. The decor is utterly nondescript, bland and eighties. There is a splattering of unmatched doorknobs and fixtures. The attention to detail is nonexistent. Paint touch ups here, curled up wallpaper there, a maroon minibar fridge mercifully hidden behind a tore up blonde wood armoire door. The bathroom has been tarted up with a granite vanity and new flooring but the bones (and hideous pink shower tile) are still older than I. The room is hot and the windows don't open. The only thing making the room tolerable is that fantastic spot of corporate ingenuity, The Heavenly Bed. Which looks about as out of place here as it would in a college dorm room.
Clearly this hotel is a substandard link the Westin chain, and the management feels no urgent need to update the property. All in all, if your travels bring you to Edmonton, it is still one of the best in town. How depressing.
Mediocre Westin in mediocre cityfrom Sophie2604
very unpleased...from A TripAdvisor Member
good things about the hotel.. well like uaual the beds!
Loved that bed!!!from danAlberta
Would be very happy to stay there again!
Not that heavenlyfrom brigbc
But first, the good things:
- An excellent location, right in the heart of downtown, in front of the library. Easy access to restaurants, a shopping mall, the convention centre, etc.
- A nice-sized room (we had a "deluxe") with a large desk, two leather chairs, two desk chairs, a "coffee station" with Starbucks coffee and a large closet. Very clean room, too.
- A fantastic shower. I wish all hotels had one like that.
- Lovely toiletries - I especially liked the soap.
- A free bottle of Vittel water every day.
- The pool and exercise facilities are open 24 hours a day.
Now, the not-so-good things:
- The hotel is all non-smoking (and I suppose that is a good thing), but smokers go outside, and there is not a single ashtray or bench to sit on. It does not make the hotel entrance look very classy. They really should plan a separate outside space for smokers. I think it would make everyone happier.
- The so-called lounge is an open space and is basically right in the lobby. Doesn't make for a great atmosphere, not does it offer any kind of privacy.
- The Pradera Restaurant is quite nice but the menu is very limited. The food is good, but overpriced. The service, however, was excellent.
- The windows in the room cannot be opened and the ventilation system is simply not adequate. It took two days for the room to get from stifling hot to comfortably cool. Also, the air was so dry we both got nose bleeds!
- The beds are advertised as being "heavenly" and, yes, I suppose they are more comfortable than most hotel beds. For some reason, though, both my husband and I suffered terrible backaches during our stay. Also, the duvets are very warm and if the room is too hot it makes for a very uncomfortable night.
- Although we had requested a room with a queen or king size bed, we were given a room with two double beds. The bedside table between the two beds is much too small to accommodate anything more than a glass of water. The light on the bedside table is also inadequate for reading.
- I was given the wrong information regarding the departure time of the shuttle. We ended up having to take a taxi to the airport.
- The daytime doorman has got to be the surliest man in Edmonton. I did not see him smile once.
- Checkout took forever.
All in all, given a choice, I would not stay at this hotel again but might give Westin another chance at another location. Not great, not totally bad, but definitely overrated.
Fine print of booking Westin Edmonton online?from Notam
In the morning, as I yawned my way through the complimentary morning Starbucks after an evening of WWE (Westin Wrestling Enterprise on the twin arena); I looked at the Westin "pet pillows" in the Westin Brochure. I am convinced even the pet pillow offers more comfort space than a twin bed. A twin bed is like sleeping on the square footage of a towelette.
I don't know about this book online / phone to confirm / cross your fingers approach to room booking at Westin. This adventure has spooked me enough to reconsider our future SPG property bookings.
Top Local Tips for Edmonton
Try the Edmonton Queen The Edmonton Queen is a riverboat that offers dinner cruises. (need reservations) It's walking distance from the hotel, and was a romantic way to spend our anniversary.
LRT When staying at the Westing Edmonton (or nearby) you can purchase a book or LRT tickets at their offices in the underground pedway near Churchill Station.
Visiting Edmonton in the Winter? Consider Transit! If you are staying in downtown Edmonton during the winter months, consider relying solely on public transport. The LRT (light rail transit) is entirely underground in the downtown area and offers convenient scheduling. The LRT is also directly connected by pedway to a number of major attractions and shopping destinations such as Edmonton City Centre & City Hall. A number of hotels are also connected to this pedway including Delta Edmonton & Sutton Place Hotel.
Other names for The Westin Edmonton Hotel
- westin edmonton
- edmonton westin
- Address: 10135 100th Street - Edmonton - Alberta - T5J 0N7 - Canada
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