The Westin Edmonton Hotel, Edmonton, Canada

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The Westin Edmonton Hotel, Edmonton

Traveller Reviews

Rating

4.5/10

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Official Contact Details - The Westin Edmonton Hotel

Address: 10135 100th Street - Edmonton - Alberta - T5J 0N7 - Canada
Phone: 780 426 3636
Email:
Official Website:
Hotel Class:
Rooms: 413

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"I asked for Valet parking. They didn't inform me the lot was full underground and parked my car..."

"We enjoyed our stay at your hotel as it met our needs for the weekend. We were involved in a..."

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Reviews - The Westin Edmonton Hotel

2 reviews (Showing 1 - 2)

Rating:

1/10

Terrible Customer Service and Valet Parking!

Submitted by: Pat in 02/19/09

Age Group: 26 - 30
From: Canada
Traveller type: Business Traveller

I asked for Valet parking. They didn't inform me the lot was full underground and parked my car "anywhere they could find room" in an open parking lot in downtown Edmonton. They forgot to lock my car and (big surpirse) it was broken into. The Westin said they aren't responsible for any missing items or damage and told me I cannot prove that the car wasn't locked. They also said they don't have to inform guests where they park their vehicles!

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Rating:

8/10

Clean and comfy

Submitted by: Kim in 05/02/05

Age Group: 31 - 40
From: Canada
Traveller type: Special Interest/Event

We enjoyed our stay at your hotel as it met our needs for the weekend. We were involved in a weekend conference at the Shaw, which was a 1 minute walk direct. The staff were friendly and helpful, and the room was clean and very comfortable. We enjoyed the bathroom immensely...it was beautiful and large, and the bent shower curtain made a huge impression on my teenage daughter. We would definitely revisit your hotel another time.

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