Hotel Arts

, Calgary, Canada
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Hotel Arts

, Calgary
3 star

Rooms: 188

119 - 12 Avenue SW - Calgary - Alberta - T2R 0G8 - Canada | 403-266-4611
222 Traveller

Reviews - Hotel Arts

Historical Traveller Reviews of Hotel Arts

Hate or love

from heckfy
I have mixed feelings about this place.

What I like:

- Good location
- Cheap parking
- Nice plasma TVs

What I don't like:

- Design. It is clearly different. They are trying to look modern, but feels a bit tasteless to me. I couldn't figure out where are the switches for some lights etc.
- Pool. This is supposed to be a year around heated outdoors pool. Unfortunately, it has not lighting, so they close it when it gets dark and in winter it gets dark really early. So you can't swim after work.
- Heaters are really noisy.

Overall, it's an ok place to stay, some people will probably like the "fresh" design, there is nothing particulary bad, but if you are lookiing for some traditional mainstream highrise hotel, there are probably better alternatives around.

We love the Hotel Arts!!

from JettEdmonton
We have stayed at the Hotel Arts at least 3 times; we love the location ie you can walk to Stephen Avenue (8th avenue) where all the places are that we like to go; everything is walking distance; We loved the renovated room, the big screen TV, the bathroom!! Loved it.
I cannot say we have wined and dined there, we always go "out" but the facilities "look" fabulous.
In the summer, I adore sitting by the gorgeous pool and getting waited on. Its the Best!!
For the price you pay compared to other downtown hotels...you cannot beat it.

Great potential

from EastKootenayVisitor
Stayed at the Hotel Arts for one night Dec 8/9 2006. A nice change from the chains that dominte Calgary. Decor is the most impressive thing with contempory art: a nice calm atmosphere. Staff is youthful and friendly. The hotel needs some work outside such as the parking area. I was looking forward to trying out the restaurant, but alas, both the Raw Bar and the St. Germain where booked for private functions. It would be nice if management would have given notice of this. Breakfast buffet was fine, not piping hot.

My room was on 2nd floor, just above the main entrance, which was noisy at 1:30 AM when people were leaving or coming to hotel from a night out. Rooms have balconies with sliding doors, which did not have shears, so with curtains open, workers across the street could see you in your jammies. Also my sliding glass door was NOT locked from inside when I arrived...this is a potential security hazard: given my room was on the 2nd floor and balcony easily accessible to would be thieves.

Personally, I would recommend any women travelling alone, to ask for a room higher up and immediate area is a bit dodgy for female travellers.

Hotel is within walking distance to downtown and 17th Ave area...some homeless people, which is a scandal considering Calgary's wealth.

I am looking forward to see the improvements over the next year...it has great potential and I would give management the benefit of the doubt since they are still new. They have the inside and service just about right, now they have to work on the outside and security. I wish the hotel had had a "comments" card, as I would like to have wirten them my observations. I think it can be a great hotel if care and attention are give to the above mentioned issues.

Calgary gets New York style AND prices

from RoadWarrior
Everything I could say about what it looked like has been covered. It really is a nice place, albeit dark (even with all the lights on in my room I was still squinting to read my paper). The room service was great - good food at reasonable prices. Value ends there. The towels were tattered, and things weren't 100% clean. Their cleaning staff really lacks attention to detail as many things were missed. I didn't get replacement face cloths each day, and sometimes they replaced all my towels, and sometimes they just took the old ones away and didn't give me new ones. The sink plug is hard to figure out and even maintenance wasn't quite sure when I called. The gym had decent equipment and was new. They did not provide water, nor anything to wipe equipment down though. That thought is a little gross. The little things are missed in this hotel, so for $300 a night I was disappointed.

It looks cool, and I did get a good sleep. If the price was $200/night I would have given it a 4 out of 5 rating, but for that price I expect good quality towels, a clean bathroom and more attention to detail. The wait for a taxi in the morning wasn't nice either, but that isn't the hotels fault I don't think... but -20 and waiting 15 minutes for a taxi outside is not a great way to start the day.

excellent customer service

from lida.15
I stayed at this hotel for one night while attending a conference. The details in the room, lobby and restaurant are exquisite. Hallways are a bit dark and drab (this was a former Holiday Inn), but what really stood out for me was the excellent customer service from all the staff. From the front desk, to the waitress at the restaurant, bell boy (person), valet ... everyone went out of their way to make the experience most memorable.
Would I choose to stay here again? Probably not. It's not in the best neighborhood and the decor, although very nice, felt cold and uninviting. For those that like the boutique style hotel, it is the perfect choice.

s poetic)

from mattymclangley
Myself and four buddies on a roadtrip happened upon this hotel by chance. We were looking for a hotel taht was nearby a casino that we wanted to visit. We found a listing for the Holiday Inn Downtown Calgary. When we called them we were put through to the Arts. They told us that The Arts had bought the Holiday Inn recently.

When we got there, we were very impressed. It looked like some major renovations had been done. Everything was very stylish. The lobby had a great decor. I think we were most impressed when we got to our room. Last September, I stayed at the brand new Wynn hotel in Las Vegas. The rooms at the Hotel Arts compared favorably. The beds had plush down pillows and comforters, there was a patio over-looking the pool, and there was huge flat screen TV on the wall.

Another feature of the hotel that we enjoyed was the pool area. It is directly attached the martini bar, so when you are sitting around the pool, the waitresses come around to take drink and food orders. We spent one beautiful afternoon at the pool side drinking highballs, and we ended up having a great meal. Including drinks, our bill was probably $80 each but it was well worth. The food was high quality. I had the pan seared sable fish which was quite tasty (although less than I would normally eat). My other friends has the lamb dish and one had the chicken breast (all of which looked great).

The staff at the hotel was always very friendly when we were entering or exiting the hotel.

The only complaint that we would possibly have came from a misunderstanding at the front desk. When we checked-in, my friend asked specifically twice how much it would cost for two nights. They quoted him a little over $200 which sounded too good to be true given the quality of the hotel. We found out on check out that it was too good to be true. It turns out that they were quoting him the nightly rate. Ooops. He paid it after they showed him that he had signed a form agreeing to that price, but wasn't too happy with the fact that they didn't make it a bit clearer.

Besides that everything about this hotel was dynomite. I think I would probably stay there again knowing that the rate was over $200 per night....as long as my friend was paying. :)

chic hotel get away

from Cessnati
As soon as I entered the hotel I was impressed. The decor was stunning; very modern but cozy. The room was very nice as well. The bed was the most comfortable bed I've ever slept in. I enjoyed a drink at the poolside before spending the evening in the chic Raw bar. The music was refreshing & the ambiance was inviting. I would highly recommend this location to those looking for a beautiful & chic hotel get away. Even if you live in Calgary stay there & get away from the ordinary.

Loved it

from A TripAdvisor Member
I recently stayed at the Hotel Arts for an entire month and it was absolutely wonderful. The staff was so friendly and accomodating, the room and the hotel in general was beautiful (hard to believe it used to be a Holiday Inn), and the location was perfect - between downtown and 17th Ave (shopping/restaurant district) and very close to Stampede Park. And the price was very reasonable. Oh, and the BED!!! The most comfortable hotel bed I've ever slept in. As far as I am concerned, this is THE place to stay in Calgary.
In response to some of the unfavorable reviews... yes, the pool area is sometimes booked for private functions, but there were plenty of times I saw people swimming/sunbathing. And as for the safety of the surrounding area, I never felt unsafe and I was always out walking by myself.
I HIGHLY recommend this hotel. Hotel Arts, keep up the good work!!

Pool at the Hotel Arts

from m.astro
Just a note to anyone looking forward to the pool at Hotel Arts in Calgary, just as I was. Pool hours 8am-10pm are okay, but it was very dirty in the morning. When I asked whether someone was going to clean it, I got a blank look from the desk staff, and was just told 'yes, the pool is open'. In the evening, the pool seems to be part of their restaurant, as the deck was always full of well dressed people sipping cocktails. This makes it practically unuseable, unless you like to be at the centre of attention in a bathing suit. I doubt children would be appreciated.

Other than that it was ok, if over-priced.

great foyer but average rooms

from England4444
I was impressed walking into the hotel - newly decorated, clean and modern with a 'log' fire. I expected the rooms to be of a similar standard - especially when there are pictures of refurbished ones dotted around but I was disappointed. The room was fine - clean and tidy but just as I imagine it was when the hotel was called the Holiday Inn. I paid $159 a night which I think was too much when really you're paying for a refurbished foyer!

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Other names for Hotel Arts

  • hotel arts calgary
  • arts hotel calgary
  • Address: 119 - 12 Avenue SW - Calgary - Alberta - T2R 0G8 - Canada
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