Shangri La Hotel

, Dubai, United Arab Emirates
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Shangri La Hotel

, Dubai
Sheikh Zayed Rd - Dubai - United Arab Emirates Hotel Website | 4-343-8888
245 Traveller

Reviews - Shangri La Hotel

Luxurious Experience
Submitted by: TopLebby in 07/01/06
  • Age Group: 26 - 30
  • From: Canada
  • Traveller type: Business Traveller
The hotel boasts a great reputation and I can say that they have the right to brag. I had opted for the package that includes airport transfers, breakfast, free local calls, and ulimited laundry services. I can say that the hotel lived up to its reputation from the moment I was met at the airport (before immigration) by their representative until I was dropped off by the hotel's Mercedes.
The rooms are luxurious will all the amenities you can think of. Service is exceptional with a capital E, and the restuarant selection is fabulous. I had a chance to dine at their Seafood restaurant and experience some of the best Oysters! The food and atmosphere were great.
The hotel has a very nice swimming pool that is located on the roof top of their parking structure as well as a nice spa and gym.
I would highly recommend the hotel for someone who is willing to spend a little more for a nice accomodation.

Historical Traveller Reviews of Shangri La Hotel

wow what service

from Theholidaymakers
wow my husband was on business and I went along. the hotel is lovely but the service is out of this world. splash out and go for the horizon level where the staff are simply wonderful. The club lounge is wonderful as is the food. You even have your own pool and gym on top of the 42nd floor.

Great hotel without the Dubai tack

from gavster
Stayed here for a fortnight in July whilst working in Dubai and loved every minute! The Shangri-La is right at the end of the (what is currently at least) hotel row on Shk Zayed Road, but as others have said, taxis are cheap whether you're heading out to the malls or into the city.

Rooms - Well I had a standard room on the 33rd floor with great views thru the floor to ceiling windows. It was immaculate and couldn't fault it at all - had a range of lighting options, good set of TV channels, the biggest bed I've ever slept in and loads of wardrobe space. The desk area was comfortable and had free broadband internet access - useful when working away. The bathroom was massive! With a huge tub, and seperate shower cubicle with multiple shower heads. Another plus point is the great toiletries that Shangri-La put in the bathroom - much better than the usual hotel basics.

Dining - I only ate a couple of evening meals in the hotel, both in the Chinese restaurant and Dunes; the buffet restaurant (where you also have breakfast in a morning). Overall... well the quality was good - nothing hugely adventurous, and it is a little on the expensive side. I did fall in love with the chocolate fountain in the dessert section of Dunes however! The range at breakfast was huge, and the pancakes with maple syrup were to die for!

Leisure - Used the gym and pool a few times. The gym has a large range of equipment, all well maintained, and also has squash courts for the more energetic. My only complaint was that the sauna and steam room (in the men's section at least) were fairly small. The pool is beautifully landscaped with a range of seating areas and really nice hardwood loungers and furniture - it was easy to forget that it's all built on top of the car park!

Service - As with all Dubai hotels, service is of a high standard. The little touches were nice - my laundry coming back wrapped in tissue paper in a bamboo box, with an orchid inside was a surprise.

Overall - A great hotel if on business - having a nice large, comfortably furnished room is great to come back to at the end of every day. If you want to spend time at the beach, go to one of the Jumeriah hotels. If you're happy with a pool and seeing the sights instead, then I can't imagine there's any other hotel in Dubai that offers such a good location and facilities.

I had to go back a week later and sadly stayed in the Towers Rotana (a couple of doors down) - believe me, the contrast was not enjoyable.

Good for a short break

from A TripAdvisor Member
Firstly, I would love to have given this hotel 5 stars. The only reason I am giving it 4 stars is because they forgot to come to the airport to pick me up on the day I arrived, despite me having arranged it with them. After a lengthy phone call with the hotel front desk, and speaking to about 4 different people, I was advised to just get an airport taxi to the hotel! This cost me 40 AED, as opposed to the 120 AED that the hotel transfer would have cost. It was not a big issue, but did overshadow my first impression of the place.

The taxi incident was however soon forgotten and the remainder of my 3 night stay was completely faultless in every way - the staff, service, food, rooms, pool & spa were all wonderful. As you would expect from a Shangri-La, the decor is tasteful luxury, done to perfection. This is in stark contrast to some of the glitzy tack that you see in other more famous Dubai hotels!

I was in Dubai on business, and I would say that this hotel is perfect for a business trip or short weekend stopover where you really are not that bothered about moving too far from the hotel. The location is away from the beaches near the business district, however there is a fantastic rooftop pool and adjoining spa in the hotel which I used extensively in my spare time. Taxis in Dubai are however cheap and plentiful, and you can be at the creek or the beaches within 15 minutes from the hotel if you like. The Deluxe rooms come with free internet access (LAN point) which came in very useful.

Would definitely return on business or leisure!

Business Hotel

from skippy1
My wife and I booked an apartment at the Shangri-la. Room was OK with a Microwave, small fridge and electric hob. The bathroom was shockingly small. The bathroom is much bigger in the standard room but no kitchen - which we would not have used anyway! We decided to upgrade to a premier room with it's own Jacuzzi. This room was fantastic but cost us an extra AED300 per night. We also got access to the Horizon club which serves free alcoholic drinks between 5.30 and 7.00pm as well as canapés. Not many people used this though so the place lacked atmosphere.

Breakfast was great - eggs, waffles and pancakes made to order at the open kitchen.

There were limited leisure traveller and the focus is on business travellers. This became even more apparent when we went for a meal at Jumeirah Beach Hotel (Go West). This place was full of people on vacation and the place was very lively with great atmosphere!

Facilities are good. Jacuzzi, Steam, sauna, outdoor pool large gym and Squash court. They also have a small indoor pool for those staying in horizon club rooms.

Staff were very friendly and the service was great. Highly recommend this hotel but on my next visit I would probably stay at Jumeirah beach hotel for its atmosphere!

Fantastic room and friendly staff

from A TripAdvisor Member
We stayed at the Shangr-La Hotel in Dubai from 4-11 August 2005. We upgraded our room when we got there to a Horizon Ocean View Deluxe which was definately worth it. The room was fantastic with breath-taking views, the service was impeccable and the staff were very helpful. Definately reccomend it!

Good, but leisure travellers should not bother with the Horizon club

from stokie24
Just got back from a week long stay at the Shangri-La, we stayed in a Horizon Club room, we now in hinsight as leisure travellers should not of bothered and just gone for a deluxe room as we felt that if you are not a business man in a suit-Horizon club staff dont really want to know you. Also we arrived for breakfast a few mornings to find the staff clearing the food away half an hour before breakfast was supposed to finish! not what you would expect from a 5 star hotel. The pool is beautifully landscaped and the staff there was friendly, the Dunes cafe buffet is also outstanding and great value for money, the actual location of the hotel is not great but taxis are so cheap we did not feel the location affected our holiday.

A bit of a disappointment

from Huddsguy
Whilst our travel agent had prepared us to be wowed by this hotel, I was, overall, just a little disappointed by my stay here.

The location, firstly, is on a busy highway connecting downtown Dubai with the beaches and Dubai - a long stip of skyscraper office & apartment blocks and hotels, with an assortment of fast food outlets on the ground level of these. Whilst the hotel did have a lovely spa area & a very well landscaped pool deck, the location just left me feeling like I was staying 'nowhere in particular'. This was not helped by the fact that the hotel's complimentary beach & mall shuttles ran very infrequently, although taxis are thankfully plentiful and cheap.

The bedroom was very well appointed - large and airy, with a huge slate-tiled bathroom and a stunning view of the coastline some 2-3 miles away. Modern in design, the room could, however, have been almost any room in any modern hotel. It lacked character and some two weeks on I am struggling to recall the decor.

The hotel featured a number of upscale restaurants in the public areas which span the first 4 / 5 'balconied' floors of the building. We only took breakfast in the property - a very good buffet with dramatic theatre-style cooking of speciality items such as omelettes and waffles.

The service was not as friendly as we received during our stays in other UAE hotels, but no less attentive and polished.

Overall a reasonably safe bet for a couple of nights stay - but just lacking the 'X' factor for me.

Better than most of the beach hotels!!

from BHXtraveler
We have just returned from a true 5* experience at the Shangri-la Dubai. We booked it with Emirates as a stop-over package on our way back from Mauritius and got an amazing deal compared to the normal rates!

We have also stayed in the Jumeirah beach hotel and this hotel easily matches it's very high standards! If you go here you wont be disappointed.

This hotel has an excellant location on the sheikh zayed rd and is equidistant between the city & karama (for all that shopping) and jumeirah beach (for visiting other hotels etc-well worth it!)

The rooms are beautifully furnished just as pictured with the most amazing bathroom! We were perched up on the 29th floor with a sea view which was also very nice.

The pool is great! One of the biggest out of all of the city hotels (free-form with palm trees and a swim up bar.) with plenty of sun beds to go around.

This hotel is a little gem as alot of people would class it as a business hotel due to its location, but we were more than happy spending 5 days of our holiday there!!

All in all a fantastic stay and we will be staying again in the future!!


Luxurious Shangri-la!

from Ste
We have just returned from a week at the Shangri-la Dubai, a true 5* experience! We had a super-deal with Emirates Airlines stopovers and only paid Euro 150.00 per night, including buffet breakfast (and what breakfast!!!) for 3 people, service and tax. We have a 3 years old daughter who has been to Dubai 4 times before and she really enjoyed staying at this hotel, being on the 38th floor, making use of the superb pool and fantastic beach facilities (included in your room rate!) at the Jebel Ali Resort. Frequent transportation to and from the beach is also included, as well as free rides to the best shopping centres. The hotel was even able to provide a complimentary pushchair for her own use throughout our stay. I was there for business and loved the complimentary use of broadband internet in the room, the size and decor of the room, the huge and perfectly appointed bathrooms and the convenience of the location. They also have great restaurants there (Moroccan, Chinese, Vietnamese) or you have the convenience of a number of very good (and very reasonably priced) restaurants at your doorsteps. I have stayed at many 5* properties worldwide, but found the Shangri-la Dubai to be one of the very best. Dubai is full of unbelievable hotels: give the Shangri-la a try and we are sure you won't be disappointed!

Great Emirates Stop-over

from Athole
We stayed here for three nights on a stop-over with Emirates flights from Singapore to Glasgow. This resulted in much reduced room rates. The hotel itself was up to all my expectation of a Shangri La establishment - a big beautiful room on the 30th floor, with fresh fruit, including stuffed dates. The breakfast was excellent, including a huge selection of fresh fruits. We ate one night in their Chinese restaurant - had a great meal, and two days later we met the Maitre Di from there, outside, and he greeted us by name, to ask how we were enjoying our visit.
The hotel is not at the beach, which was not a concern for us, as we just wanted a taste of Dubai. Getting in to the old town was only about a five minute run in a taxi, and they are so cheap, that even a trip out to the Emirates golf course, about half an hour in the traffic, was less than £3. One coming back, which gave us a detour by the Burj al Arab, to allow me to take pictures, was less than £4, and the driver so friendly.
Two other ideas for meals I would recommend are the Noodle House in the Emirates Towers, and Spectrum on One in the Fairmont. At the latter, we were approached in the bar by the receptionist, to advise us that if we went in to eat before 8pm, there was a 41% discount on the food- which there was - a choice from 8 different types of kitchen- superb.

Top Local Tips for Dubai

Deira City Centre Taxi in Dubai are getting harder to find . Beware of trying to catch a cab to get way from Deira Shoppoing Centre about5-6 as you would have a long queue. Best to arrange with the hotel before hand.

ski dubai If you ski / snowboard, combine a shopping trip to the Mall of the Emirates (which is great) with a couple of hours on the piste! Just turn up and you're on the slopes within 15mins. Excellent slope, great equipment and lots of fun. You can even have a hot drink (or a fondue!?!) half way up the slope at the chalet if you are so inclined.... great way to spend a couple of hours away from the unbearable heat of dubai.

Golf in Dubai The Emirates Course is overpriced and overrated, staff is indifferent and the greens schocking. Dubai Creek is a much better option and the course is in grade A1 condition.


Other names for Shangri La Hotel

  • shangri la hotel dubai
  • shangri la hotel
  • shangri la dubai
  • Address: Sheikh Zayed Rd - Dubai - United Arab Emirates
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