Hilton Dubai Jumeirah Hotel

, Dubai, United Arab Emirates
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Hilton Dubai Jumeirah Hotel

5 star

Rooms: 389

Jumeirah Beach Road - Dubai - NA AE - United Arab Emirates Hotel Website | 4 3991111
1565 Traveller

Reviews - Hilton Dubai Jumeirah Hotel

Great Holiday
Submitted by: Martyn in 13/02/08
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
Great Holiday. Service excellent. Staff Wonderful. We'll be back soon.
Hotel Fabulous
Submitted by: Alison in 27/07/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Sun Seeker
The Hotel was superb, the suite was one of the nicest I have stayed in and I could not fault the friendliness of the staff. It is * years since I was last in Dubai and at that stage I would have called it paradise....now I would call it a building site. Although I was not distured by the noise, it was very unsightly and the standards for the workers most disturbing to witness. I will return but not for a long time when hopefully the scale of development will be less intense.
Superb setting and service
Submitted by: Sarah Morgan in 13/06/05
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young & Single
A fantastic settting on the beach with great service and top class facilities! I really enjoyed my stay in this hotel and took advantage of it's seaside amenities as well as the spa! I have tried many hotels in Dubai and this was my favourite!
Luxurious & child kind hotel
Submitted by: Erik Jensen in 12/05/05
  • Age Group: 31 - 40
  • From: Denmark
  • Traveller type: Luxury Traveller
A very Luxurious Hotel with a lot of good restaurants, especially if you are bringing children. Nice people, 1st class service, and nice atmosphere.
Life on a building site
Submitted by: Simon in 14/04/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
A dream holiday turned into a nightmare by incessant noise. I imagine that, a couple of years ago, this hotel, and the other on this stretch of Jumeirah beach, used to be idyllic. That was before they decided to build a whole city of skyscrapers behind it! Now, although the hotel itself is fine, with some excellent restaurants and friendly staff, it is overwhelmed by the giant construction site which surrounds it and on which the army of workers and all their machinery are busy 24 hours a day.
Use of the balconies is impossible, sleep sporadic and peace and tranquility (outside of the BICE restaurant or massage room) almost impossible to find.
They say that Dubai will be nice when it's finished. In the unlikely event of that day ever arriving who on earth would still want to go there?

Historical Traveller Reviews of Hilton Dubai Jumeirah Hotel

Surrounded by a building site

from highlandspring
Stayed here 3 nights 3-6 March in an "executive" room.If having breakfast or evening drinks overlooking a building site is your thing,it is worth the extra money.
Hotel itself OK,service excellent(all staff appear to be from the far east) and food good.However the equivalent of Canary Wharf is being built around it,and we found it very depressing.The grounds also feel very cramped. Personally, i would not stay here again even after the building works are finished.

A great weekend break!

from A TripAdvisor Member
Just spent 4 days at the Hilton Jumeirah and hardly noticed the building works! Of course it's all around you but walking on the beach, sunbathing on the beach and taking a trip to the Creek, it was an adventure and together with excellent service, very comfortable beds, warm sea, clean beaches, we returned to the UK feeling refreshed. There were no children in the Executive lounge when we were there late Feb and I will return in a couple of years when the building is finished.

Bob the Builder

from A TripAdvisor Member
The friendliness of the staff and the pretty good amenities at the hotel do not, unfortunately, make up for the incredible amount of building work in progress only yards from the room. The balconies on the rooms are unusable and really the biggest gripe is that the booking agent mentioned nothing about this disruption. We managed to secure a late checkout without being charged (UAD585) mainly due to the good service of the front counter staff. One plus point however is the extremely good food to be found at both the Bice Italian restaurant and the Pachange - worth a detour for that alone! The hike into town particularly when the traffic is bad is irksome and even the bus takes over an hour on most journeys.

Having said this the staff at the hotel were excellent, friendly, efficient, good natured and an all round credit to the Hilton Group but my advice to anyone seeking a beach holiday - try somewhere else.

The service on the beach is good but some of the sun loungers could do with a makeover.

Disappointing hotel but still a great beach.

from willmatt
You have to feel sorry for the Hilton Jumeirah, even after the monumental building work that's currently going on is finished, their hotel will never be the same again. It's about to be dwarfed by the Jumeirah Beach Residence that's being built seemingly all around the Hilton. It's difficult to predict how the opening of that complex will affect the previously quiet stretch of beach in the long term but already this hotel's setting has been changed for the worse by the building work.

Our executive room had an uncompromising view of the building work and nothing else, rendering the balcony completely useless. This had NEVER been pointed out even slightly, when reserving the room. Bedroom and bathroom furnishings were simple and very much in the style of a standard 1990s hotel. Looking a little tired and nothing outstanding, the one exception were the beds which were large and very comfortable indeed.

Another massive disappointment was the Executive Lounge, which could more accurately be called the Family Room due to the large numbers of children who were always present. The lounge was too small to accommodate the number of guests who choose an 'executive room'. It shared the same deeply depressing view of the building work as our room and was only cheered up by the relatively friendly staff who were doing their best. The breakfast choice was adequate and the food quality above average without being fantastic. The Afternoon tea was half-hearted and we didn't bother trying the 'Happy Hour'. The name Executive Lounge implies a certain atmosphere and exclusivity. Eating breakfast surrounded by children, high chairs and far too many smokers isn't my idea of a hotel fulfilling that promise. Other Hilton Lounges are superb, this is nothing but a let down.

Fortunately the pool, gardens and beach are first rate. The only problem being that the Pool is almost always in the shade (early Feb) and the area around it is very susceptible to the sea breeze making it rather chilly. The small but pleasant beach club is tightly packed with loungers that were never full. It would be more sensible and give a more spacious feel to have fewer loungers out on the beach. Service of drinks and food at and around the beach and pool was fine. A walk along this stretch of beach is still a pleasure, the sea is warm and clear and the beach is soft white sand. Despite the other hotels nearby the beach never felt crowded as we strolled along it.

I'm afraid it's really hard to recommend the Hilton over other hotels in the area, where you'll find better service and facilities and you'll be further away from the building work. Without doubt you should fully investigate availability at other Jumeirah hotels before choosing this one. But there may be a bargain to be had if rates start to fall.


from JanBristol
Having been warned regarding significant construction work in immediate vicinity, we had some trepidation about what to expect. Despite the incredibile amount of building work, this in no way interfered with our stay at the hotel which we thoroughly enjoyed. The hotel is excellent and not as pretentious as some, quality of service could not be faulted and restaurants offered good choice at realistic prices. The only downside of the construction is the additional traffic problems it creates. We would most definitly return.

Better then the Sheraton or Oasis Beach

from thechinesecockney
The Hilton is not as business traveller orientated as the Sheraton and the decor is less tacky then the Oasis Beach, both of which are also on Jumeriah Beach, out of the 3 I have stayed in, this is the best so far.

Stayed at this hotel on 19th Feb for 2 nights. As others have mentioned there is a lot of construction going on directly in front of the hotel entrance, but it does not affect your stay. The noise is minimal and you hardly notice it when you are by the pool or on the beach.

We arrived very early, well before check in time, but they provide an early arrivals service, where you can use the health club to get showered and changed, allowing you to have breakfast or lie by the pool until check in, and they will come and find you to tell you when the room is ready, which for me was 2 hours before official check in time. You can also continue to use the facilities if you have a late flight and need to check out.

The rooms are a good size and in excellent condition, containing everything you need, although the bathroom is not the biggest. Nice sea view from the balcony, excellent facilities (heated pool, great restaurants etc) and very friendly staff. They also have complimentary shuttle busses into the souks and city centre which will save you the taxi fare (which isn't much anyway).

Would recommend this hotel.

Aufwiedersen Pet - Dubai!!

from Diaz62
This was our third trip to Dubai and we knew exactly what we were letting ourselves in for when booking the Hilton Jumeirah Beach from the 12 -18 Feb 2005.

Yes - the Hotel is in the middle of a building site. However, we purposely booked this Hotel as we have a vested interest in new property being built on Dubai Marina - just around the corner from the Hotel. For us it was heaven and an ideal location, but we certainly would not recommend this location to you if you want peace and quiet. There are far better hotels like the Jumeirah Beach and Mina A Salam that offer a far higher level of service, stunning rooms, an excellent location without the building sites, dust and noise.

We had a family suite on the 9th floor with two balconies. Both balconies overlooked the construction workers accommodation and the vast Jumeirah Beach Residence complex being built. This was on the non swimming pool side of the hotel. The noise is noticeable and it is 24/7. I found it fascinating - to see so many construction workers actually working day and night non stop. The building noise is also audible at poolside. The beach is the best place to avoid the noise if you want peace and quiet.

Having said that, the staff on the whole were very professional and friendly with a good standard of customer service. Only one blip - we waited over half an hour for drinks in the Axis Bar !!

So be warned - there are far better hotels in better locations that can be classed as true five stars. I'm afraid to say that The Hilton is not of the same five star standard as the two hotels mentioned above. The photos from a previous review paints a true picture of whats going on around the Hotel at the moment. Expect this to last for the next 12-18months as a minimum.

Excellent Hotel - Great Holiday

from A TripAdvisor Member
Stayed at the Hilton Jumeirah 7th/feb/05-13/feb/05, executive king suite. Before giving a review of the hotel i will mention that the surrounding construction did not affect our holiday. The noise is minor, hardly noticeable and you can quite happily sit on your balcony without disturbance.

The suite was spacious, very comfortable, with many hilton branded amenities (bath oils, shaving set, toothpaste set, shampoo, conditioner etc.) Also contained cd player, expresso maker, kettle, iron, huge minibar fridge, safe and 2 balconies. If you can afford to then splash out on these executive suites....why? Well these are located on the high floors with an excellent view of the coast and burj (if pool facing.) You also have access to the executive lounge for buffet breakfast, lunch/afternoon tea and pre dinner drinks and snacks (plus extras such as complimentary clothing press.) There is also a dedicated concierge to your needs located on the 9th floor. Pool heated with nice bar for cocktails. One thing we found - the pool does not get much sun during the day - better off at the beach. Both pool and beach have waitered service for drinks and snacks. Towels provided one per guest each day for use at pool or private beach. Pachanga restaurant is a must (argentinian/brazilian/mexican food with live performances.) BiCE restaurant also worth trying. Surrounding hotels are the Meridian beach resort, ritz carlton, oasis beach and sheraton. Taxis dirt cheap so venture out into the city without worry. Worth it!

Fantastic service great Hotel sad to leave

from A TripAdvisor Member
Just arrived home from a fantastic trip to Dubai.

After reading some of the reviews I did think of booking into a different Hotel however we try and stay with Hiltons wherever we go for the Hilton Honour points.
I couldn't beleive my eyes at the sheer building work going on 24 hours a day around the Hotel but as some reviews have already stated you don't seem to notice it after a while.
We stayed at one of their panoramic rooms I think that 801, 701,601 are these suites.
Room 801 we had two massive bathrooms with walk in showers that you could easily of fitted about 8 people in, the bath was a huge jacuzzi bath, we had our own kitchen. there were televisions in the massive lounge and bedroom. The views were breathtaking from the balconies and room 801 has three to choose.
Fantastic dining table dresser etc.
Cleaned to a very high standard, turn down service etc
Swimming pool was great and there were plenty of lounges available all through the day.
Exceutive lounge was nice and the breakfast served there was of a very high standard.

Hotel restaurants are excellent and especially enjoyed the Italian Bice restaurant and Pachangas.
Staff are really friendly and welcoming.

It was a very special anniversary and Birthday holiday and the staff made us feel very special indeed.
One important thing about staying in Dubai though is make sure that If you like alcohol that there are no public holidays planned because alcohol will not be served unless it is to the hotel room.

Nice, but not 5 stars

from A TripAdvisor Member
Excellent service and staff. However, rooms (single and double) only have bathtub showers, something I wouldn't expect at those rates.

You can get a fast internet connection (faster than ISDN but slower than broadband / DSL) at your room at AED 80 per day or AED 400 per week. Simply plug the supplied LAN cable into your network socket. However, some ports are blocked via this connection, namely FTP and SMTP. While I was able to receive mail, I couldn't send it from my mail client, instead I had to resort to my webmailer.

Bear in mind that with the current construction work (24/7) at Jumeirah Beach Residence going on the place can be very loud at times so sitting on the balcony isn't very relaxing at least for the time being.

If you want a view of the palm from the hotel you'll need a room to the north (odd room numbers).

The hotel offers complimentary shuttle buses to locations in Dubai every few hours, a nice service that saves on your taxi bills (ride to airport or Deira City Centre is AED 60-70).

Some advice if you're plannning to buy into property in Dubai, especially with regard to villas and town houses: Make sure with the owner or real estate agent that you not only buy the house but also the ground it stands on.

Top Local Tips for Dubai

Visit the souks We bought some frankincense from the gold/spice souk area in Deirah. Smells gorgeous and very authentic. Barter for everything and aim for 30-50% discount. This means you have got a good deal!

Emirates Airline Not impressed with this airline service both ways slow no drinks till after the meal on the way out and comming back may screen was not working. Food poor and they had run out of one choose of hot meal by row 24 on the way back

fakes shopping a lot cheaper in karma area & gold souk but you must haggle


Other names for Hilton Dubai Jumeirah Hotel

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  • Address: Jumeirah Beach Road - Dubai - NA AE - United Arab Emirates
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