Submission date: 2006-01-25 - Date of Stay: January 2006
Submitted by: Alicia - From: United States
Type of Traveller: Young Couple - Age Group: 18 - 25
Never again!!! This place is NOT 4 star!!
I was looking for a one-night, place to relax in a comfortable setting. I am very used to getting a quick place to stay, and have been to many hotels in my lifetime. This time, I trusted websites instead of my own judgement.
After being checked in, they insisted on keeping my passport for one hour. This is something that I never have been asked for in all of the international hotels that I have been to. One should never have to surrender a passport to anyone. If anything, a photocopy of my passport has been taken, but never the original. They claimed to "need the original". I insisted on "needing to wait" and they were done in about 10 minutes. Hmmmmmm. I don’t advise anyone to agree to that. I’ll let you figure out what that was all about.
Walking down the hallways, there was that "incense" smell everywhere....not very pleasant.
Once inside the room, I put the "Do Not Disturb" sign out, dead bolted the door and immediately noted that I was NOT in a four or even three star ho...Read more
Type of Traveller: Young Couple - Age Group: 31 - 40
Nice And Quiet
Hotel was very nice. Little far from the center but taxis were easy to get. Hotel taxi drove to the beautiful beach every time we wanted and it also took us back, and it was including to the hotel service. Food was good and people in hotel were friendly. We liked a lot !
Type of Traveller: Young Couple - Age Group: 26 - 30
Very Disappointing
We had booked a room for an early arrival at 6 am. Upon arrival we were told our room was not ready. We had to wait until 1000 and, despite numerous other guests arriving and being given rooms, we only got one when we went to the front desk and insisted on being given a room.
We had booked a double room but were given a twin. We accepted as, after an overnight flight and a 4 hour wait in the morning, we were too tired to argue.
After an hour's sorely needed rest, we were disturbed with a phone call from reception who had dialed the wrong number.
We found the staff generally unhelpful and uncaring. The women running reception when we arrived was downright rude. Staff rudeness was only partially redeemed by the man running the taxi desk who arranged our early morning taxi on departure.
This was my first visit to Dubai and quite frankly the extremely poor treatment we received at this hotel means that, should I through some disaster have to visit Dubai again, I will do everyth...Read more
