Crowne Plaza Hotel

, Dubai, United Arab Emirates
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Crowne Plaza Hotel

, Dubai
Sheikh Hamdan St - Dubai - 23215 - United Arab Emirates Hotel Website | 2-621-0000
252 Traveller

Reviews - Crowne Plaza Hotel

Historical Traveller Reviews of Crowne Plaza Hotel

Fantastic hotel

from rah34
Stayed ehre for 5 nights in July. Couldn't say enough good things about the hotel we arrived at 0900 and manaed to get early check in and an upgrade to theluxuriously appointed Captain's Suite for free.
Staff are very helpful, quick delivery of hire car from valet parking, staff have good local knowledge.
Would definitely stay here again - good access to Mall of the Emirates and Ibn Buttuta Mall as well as the city centre to the east.

fine and nice

from wwhassouna
we have arrived early at the morning with a voucher issued from emirate holidays, it was around 5:00 am and the hotel receptionist claimed that they are fully booked and no room for us exceot at check in time at 2:00 unless we pay two hundrd dollars to upgrade to a suit. of course we were not pleased with the attitude especially that the night manager interefered and requested us to pay 2OO usd for 6 hours and then downgrade to or normal room. at this point i refused this blackmail and decided to stay in the lobby until it is ten or something to go to shop. afterwards i provided them with a soln as for us to pay 100 USD get upgrade for one night and use room now. They accepted the bargain and provided us with the room on the spot.

The room was spacious somehow old but fine, elevators are very slow, they are generous with toilatories and other staff, two TV set with world cup on live. breakfast is excellent, location is somehow far but they provide shutle buses, next day the said no need to downgrade get it free for your next day, provided late check out to us and 3 plates of fruits, cookies and oriental pastries . They were very helpful afterwards

Hotel just getting old

from wdalati
I stayed in this hotel for a business seminar in May. Earlier i have been there in 2002, and i would say that this hotel is still having the same theme since that time but it is getting older. It seems work on renovation is starting as you can see couple of notices for carpet change.
Inside the rooms you can feel the age of the hotel like toilet door and the flooring. Amenities looked fine. The hotel is charging for Internet usage and the only way to have it free is in the lobby (wireless) when you order your coffe and snacks.
The hotel have an attached shopping center in which there a market where you can buy almost everything you need.
Lunch was served in Jumeira Ballroom as part of the two days seminar event, food was very good, but in order to get food, you have to wait till they get you empty dishes. It seems they were not aware of the number of attendees.
Restaurants like Traders Vic's is a must to visit where live bands performs, Breakfast at Al-Dana restaurant was good. Crowne Plaza is close to many restaurants on Shk. Zayed Road where different cuisines are available in a walking distance.
The rate was around 200USD per night including breakfast & tax which is quite fine in Dubai 5* hotels.

Excellent Crowne Plaza

from joedesigns
Can't understand some of the very poor recent reviews. My wife and I had the good fortune to stay at this excellent hotel for 5 nights in May. We were delighted with everything and our room was massive and very clean. Hotel staff were all extremely friendly from the room cleaners to the Management. Plenty of Restaurant choice within hotel and can recommend the Italian. Would definitely rate this hotel seriously and would return again.

Poor hotle

from robmarrick
Stayed for 3 nights on route to Japan - in exec rooms. If this is a 5* then I am the queen! Hotel not too clean, in fact they could do with employing people of work as there are millions of staff just standing around doing nothing.

Standard way below what I would have expected for paying £180 per night.

Exec area average, very Smokey and lower paid staff friendly but others need lessons in customer service

Pool OK but again servie not good. Never once asked if I wanted a drink or towels, all seems too much effort.

Would not stay here again

ideal for business

from lebelParis
I stayed 2 weeks in this hotel ,with my son for business ,in that matter the place is ideally situated on Zayed road
the executive room is tiny for 2 persons , mainly for working or phoning there
all around staff is very pleasant ,polite and helpful
a great choice of restaurants (i recommand italian one )
if food is reasonably priced (according to europe standards ) wine is tremendously overpriced for a french !
and remember you can get alcoolic drinks ONLY IN HOTELS
all restaurants in town are not allowed to serve even a beer !

unable to book by internet (it was supposed full for that period ), i got a fair price on emailing directly the hotel
to sum up , a good value worth returning

Clueless Staff

from Alfanumeric
Chose this through the Priority Club Rewards scheme. What a mistake ; kicked off with an argument between the doorman and the taxi driver as to whom was taking the bags in. Check-in a shambles, didn't ask us if we wanted smoking or non-smoking - had to change room as a result. Room tiny. View of 10 lane motorway and it's accompanying din ! Sun dissapears from pool area at about 2 pm. Overall ... garbage. Checked out after one day and went to the Hilton Jumeirah. I mean this "Hotel" is flanked by a Mickey D and TGI Friday. Need I say more. Avoid like the plague.

Totally bland option in a city full of exciting hotels

from A TripAdvisor Member
We stayed in Dubai Crowne Plaza for our two day stoppover in Dubai. I chose this hotel after reading the reviews in Tripadvisor and discussing with friends that downtown is a better place to stay than the beach area. So here is my opinion.

First of all on the hotel itself:
- Yes it is of a decent standard, with large rooms and all the amenities you would expect from a large chain hotel.
- It has a number of restaurants within it, namely Wagamama, Trader Vics, a Japanese one and a couple of others. On the other hand these close fairly early. There is Zinc which apparently is one of the hottest clubs in town.
- The "mall" nextdoor, is exremely small and of poor quality
- Exactly opposite are the impressive Emirates Towers with its fantastic top floor bar and restaurant...a far better choice in accomodation than Crown Plaza (although probably more expensive)
- It seemed that no matter where we went, we paid around $12-15 worth of taxi
- Overall sterile and bland not recommended for non business travellers that want something different/special for their stay.

The location and possible alternative choices:
We chose not to be on the beach zone of the city because we were not interested on the beach since we were on our way to Thailand. However it seems that in the beach around Burj al Arab there are a large number of great hotels, with most impressive of all the Madinat Jumeirah. This is a whole complex of hotels, villas, markets, bars, restaurants and even a theatre, all done in surprisingly good style (keeping in mind the whole surrounding kitsch). In our next visit to Dubai we will definately stay there!
There also seems to be a shift of the centre of interest of the city towards that area, with all the new developments along the coast, as well as the Mall of Emirates and its ski slope which is nearby, so there is no need to stay more centrally.

Just ok

from TravellingMan333
Our time at the Crowne Plaza was ok. It is not a service oriented property. If people claim it is,then they had a very different experience or they don't know what top service looks like.

The breakfast buffet was lackluster and had flies flying around the tables. The house band in the bar was soooooooooooooooo bad we could not finish our drinks

Fab Crowne Plaza

from carlinn
we were 4 girls going to Dubai for a week's hols and had booked 2 rooms but the reservation staff suggested that we book a 2 bed apt which actuall worked out a better price.Breasfast was not included but you could order room service. The kitchen had a dishwasher/washing machine/tumble drier and all other usual appliances. Take tablets for the dishwasher and washing machine as they were not supplied. There was a large twin and double bedroom, beds were turned down everynight and a choclate left on yr pillow. apartment was cleaned every day and there were ample sullplies of towels, robes & slippers. there was also a large dining area sitting room (but try and get a room at back of hotel as the traffic never stops) There was a complementary shuttle to the beach and town centre, they also collected us at the airport. The staff were polite & very helpfull. We travelled everywhere by taxi as local transport is not great, taxi's are cheap as the metre only runs when car is moving. there was much more to do in Dubai than we expected so a return journey is on the cards and the Crowne plaza will be booked again.

Top Local Tips for Dubai

do not buy at dubai duty free (airport) noticed during my trip to Dubai that items were more expensive at the airport than at the malls (and some things were even cheaper back home). Don't be suckered into thinking Dubai is cheap. My tip is to check prices at home first and buy at the malls if the Dubai prices are cheaper. I bought an Ipod shuffle in the mall at AED 349. At the airport it was over AED 400 !

Beware of the summer months. Be aware of the extreme temperatures in July and August, August 2007 was over 46 C. The best time are UK winter months up to April.

Indian food India Palace in Gahoud, just outside the Deira Mall. An unbelievale buffet meal for 70 AED from 6.30pm to 8pm. - no alchoholic drinks allowed though.

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Other names for Crowne Plaza Hotel

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  • Address: Sheikh Hamdan St - Dubai - 23215 - United Arab Emirates
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