Submission date: 2005-06-13 - Date of Stay: March 2005
Submitted by: Katrin Grienitz - From: United States
Type of Traveller: Business Traveller - Age Group: 31 - 40
Great Service, Luxury and personal attention
It is a wonderful hotel with an outstanding standard of service and quality. If there would be a tiny point of complaint, then the fact that there were curious tourist from obviously different hotels walking into the lobby filming and photographing everything and everybody - not a great thrill when you wait there as a guest.
Submission date: 2005-05-12 - Date of Stay: October 2004
Submitted by: Keith Purves - From: United Kingdom
Type of Traveller: Mature Couple - Age Group: 51 - 60
Unintrusive Service
Our stay at the Burj Al Arab was the best experience in any hotel around the world. Service levels in the Middle-East and Asia are, in my experience, the highest in the World. The Burj, nevertheless, stands out; there is a serious desire to anticipate guests' needs. If you need attention, someone is there; if you need quiet time, you are left alone.
The rooms are sumptuously furnished in a modern Arab style and include every possible amenity - even a laptop for personal use. The facilities generally are at a very high standard and the food is provided in breathtaking surroundings and is delicious.
The Burj is expensive but, in my opinion, is outstanding VALUE for what is provided and the feeling of well-being you get from being looked after so well in such outstanding surroundings. I recommend it to anyone...