This a beautiful Hotel!!! We loved it and can't wait to return. If you are visiting Jerusalem this is the place to stay. A walk to the old city and Ben Yehuda street! Amazing!!!

This was the third time we have stayed at the David Citadel. We keep returning for the same reasons -- the location can't be beat...just a 10 minute walk to the Old City and Jaffa Gate, a 10 minute walk to Jaffa Street, Ben Yehuda and Nahalat Shiva, 5 minutes down the street from the King David Hotel.

The rooms are large and comfortable. Be sure to get a room with an Old City view. Nothing can compare with sitting on your balcony with a view of the Old city walls. Try to get a room with a head-on view of the city from the balcony - it's worth the extra $50 per night. Beds are comfy and rooms have all of the typical amenities that you would expect. Great bathrooms -- marble, separate tub and shower and clean; I enjoyed a hot bath every evening using the Ahava amenities in a large, oversized tub.

Just a few negatives: somewhat rude reception area; little flexibility with requesting a check out one hour later than the prescribed time; good but not great breakfast buffet. I expected alot more fresh fruit and fresh squeezed oj (they claimed it was fresh squeezed, but it didn't taste like it), noisy breakfast room -- unruly children who seemed to lack any parental supervision. Service at the restaurant was just ok....I would have expected better at a 5 star hotel. I enjoyed the Citadel but might try the Inbal Hotel next time.

We were traveling to Israel ,for the first time and, did a good deal of research. We contacted several hotels by email directly and asked lots of questions.We stayed at the David Citadel for 5 days and many aspects were AOK. It is close to the Western Wall and the night life of Ben Yahuda st. and all the cute little eating joints.We got to know a few of the bell staff and they were all super friendly,giving lots of tips of how to get around.The morning breakfasts are sinful, and we are not used to eating that much. The room itself was bright and the bed and amenities were all very good. Extra pillows ,when we needed them, a great shower and bath.A knock on the door in the afternoon, asking what we needed.But!!-and this a big but. My traveling companion did not mind the following problem, since she falls dead asleep right away.I tend to be a light sleeper and a later one. We like the fresh air and in the evening, the cool breezes Jerusalem are terrific, so we keep our patio door wide open.
However, many of the rooms look down upon a very ugly steel roof and look down on the restaurant, open to the pool. While the restaurant is supposed to close at 11 0r 12pm, visitors stay up until 3am in the morning ,having a party.The designer of the hotel, the noted architect Moshe Safdie, had no clue that where the hotel is built in a U shape, the noises from the restaurant are amplified greatly. After listening to the noise and racket for two nights, I complained to the night manager, a youngish man ,who was just plain rude.My stink got me to see the VP of customer relations and she said she would correct the problem right away.It was somewhat corrected,and I did not see fit to complain again. After the complaint,the hotel also gave us free access to the Executive Lounge-which meant access to snacks and soft drinks.So, if I were to stay at this hotel again, I would have to email them and be sure that guests were not allowed to have a party below my room and the hotel restaurant staff would be closing up at a reasonable hour.It is not at all clear that such guarantees could be made and barring such, I would not stay there again.

The grounds aren't as nice as the King David, but everything is new and modern and that goes a long way. It is in a really good location and the pool is very nice. They seemed to have a kids club, though we didn't have a chance to take advantage of it.

The rooms seemed a little small for this kind of money, I guess they tried to squeeze as many rooms in as possible. It is interesting that Embassy Suites hasn't taken off around the world.

The Citadel is truely an excellent hotel from which to experience Jerusalem and the rest of Israel. The rooms are very well appointed. Go for a Deluxe Alcove if you can with a view of the Old City. The view from the dining terrace is awesome. Jerusalem is an unbelievable place to spend time combining some of the world's greatest historical sites with a vibrant and exciting city.

A great hotel in an incredible place.

One of the finest hotels I've stayed in. Highly recommended.

LOVED this hotel - it absolutely made our stay in Israel! I wouldn't stay anywhere else in Jerusalem. The modern rooms were 5 star, large bathroom with Avaha amenities and fantastic views. The pool was beautiful and very relaxing. The food was great too, especially the Israeli breakfast. Service and security were excellent. Fabulous location near the Jaffa Gate and Ben Yehuda street. And who can forget the tempting H Stern Jeweler where I walked away with a little souvenir!

Stayed here in march 05. Forget the stuffy King David hotel next door, this is much better.Every room has balcony overlooking the Old City, lovely pool area , good service and a few minutes walk form Jaffa gate into Old City.Wonderful!

The hotel was nice, clean, pretty , good location. Food was OK. But the sushi was a special deal on tues. night. The price we were quoted on the phone was less then we were charged. We were told the price was "revised". The sushi was discusting and they were watching us eat every piece, counting what we ate. The fish was not good quality. and although the japaneese person at the handroll area was pleasent. The service was overbearing, we all felt as if we were being observed. When we complained, we were told the ambassador to Japan or someone similar was just there and raved about the sushi. Yea right.The bill was well over one hundred dollars, what a waste.

This was a short break away from home and children. We got off to a bad start - we were offered what we did not consider to be the deluxe room that we had booked. After standing our ground, we ended with a delightful room on the 7th floor. We later found out that on the 9th and 10th floors there are executive rooms with an executive lounge on the 10th.
A large bedroom with walk-in closet, big bathroom with separate shower stall. Plenty of bathroom goodies which were constantly refilled. Towels were refreshed and the bed was turned down whilst we were at dinner.
The food in the lobby restaurant was tasty as were the restaurant meals that we had. The service was excellent both in the dining room and lobby. At meal times the restaurant manager was walking around asking guests for their opinion of the restaurant - both good and bad comments.
If you are looking for a comfortable, well run, 5 star hotel within a short walking distance of the old city and with a beautiful view of the old city walls from the hotel lounge, this is probably the hotel for you. Just a shame we got off to a bad start. The moral of this story is that you shouldn't necessarily take the first room they offer you.