Dan Boutique Jerusalem Hotel
Reviews - Dan Boutique Jerusalem Hotel
Read 341 additional reviews of Dan Boutique Jerusalem Hotel at TripAdvisor.
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Historical Traveller Reviews of Dan Boutique Jerusalem Hotel
Dan Boutiquefrom RR
Décor is very much in the modernistic style – if you’re into Queen Anne furniture, this is not the place for you. There are flat screens all round the public rooms showing animated shorts from students – some of these are quite unusual. Breakfast choice is extensive, Israeli style, but with everything that you would want. Someone mentioned that the orange juice was more like orange squash, yes it was but this seems to be standard even in the more expensive hotels.
Our bedroom was very comfortable and very clean, the satellite TV has many channels most of which you wouldn’t want but for the UK resident, there’s BBC World, Sky News and if you can bear the American touch, Fox News. There are sockets in the bedroom for your electrical kit. The hotel provides WiFi but like so many places around the world, you pay for this at fairly heavy rates but if you really must be in touch with your office, you can.
Negatives are few. There’s a sun terrace halfway up the building which thankfully catches the limited breeze but it has no bar facilities. There is no swimming pool and no public shower facilities so if the hotel is full (as it was when we were there) and you can’t get an extension on your room, and if your flight back isn’t until late evening, as was ours, you’ll be sitting sweating for the rest of the day with no refreshment facilities – unless, of course, you remain indoors.
Overall; clean, refreshing. Recommended, especially at the price.
Go somewhere elsefrom MAPaull
I arrived and was told that I didnt have a reservation. Thats impressive because I had already been charged for the hotel. Once they finally realized they had filed the reservation under my first name instead of my last they took my bags to my room.
Upon initial entry to the room, I was incredibly pleased with my choice. I thoroughly enjoyed their choice of colors, vibrant and moody reds and browns from what I recall. I enjoyed the flat screen Tv (although I utilized it twice in two weeks, it was rather small and not centrally located). I did NOT enjoy the two double beds pushed together, though that was something I should have remembered from previous trips. I did not like how the shower constantly leaked onto the bathroom floor. And, after booking a studio room, I honestly expected the room to be bigger, and with a better view.
Based upon the website, I figured it was located right next to the German Colony, when in fact its a few blocks away. Yes, you might have a view of the German Colony if you are on the facade facing the street on the fifth floor. My view consisted of the back of someone else's house.
Continuing with location. The hotel is within walking distance of the German Colony and the Old City. It is actually difficult getting a taxi at the hotel though. When you asked the staff to call you a hotel they always called the Mercedes Benz taxi's that cost more. And they took a while. I had better, and cheaper, luck getting a taxi on the side of the road. Getting dropped off at the hotel you usually have to drive past and turn around. Thats fine, but the parking lot is SOOOO small in front and they decided to park two tour group buses there. Annoying.
Hotel Staff and Service is my biggest complaint. My lady friend and I thought the minibar would be stocked and it was an empty refridgerator with two bottles of water on top. We utilized the glasses to drink water that first night and they were never replaced with clean ones throughout our 14 day stay. Bath towels were not replaced at least 4 times during our stay. And we had to ask for toilet paper at least twice, after they had cleaned our room. Its actually funny because one time we woke up at 6am to drive to Eilat and Jordan. We got ready to utilize the bathroom and we noticed that there was no toilet paper. I called the front desk and asked for toilet paper. The staff said that the Services people would be in at 8 and I could get toilet paper then. Long story short, I had him get my toilet paper in five minutes.
The breakfast bar is your typical Israeli buffet bar. Not bad, but not great either. The staff were hit or miss in their attentiveness.
I would not recommend this hotel, to anyone. Its advertised as a boutique hotel and its just too big to be a boutique. The feeling that Ive had staying at other boutique hotels around the world, Turkey, Spain, Australia to name a few, is completely missing from this so-called Boutique hotel. The boutique in Turkey was a boutique, personal service from people you call friends during and after your stay. This is just another hotel, and one that doenst meet and isnt worthy of the standards Dan Hotels usually have.
I always end on a positive note though. The price was good I felt. Booking through all-israel.com I was given a price of 150 USD per night. That was well within my range and I was pleasantly surprised. Booking through the hotel when I had to extend my stay for three more days cost around 180. Still good. And thats my positive note.
Very pleasedfrom charmcitytraveler48
All in all a pleasant surprisefrom Jakep480
I expected little given the general level of service in Israel and some reviews I read on line but from check in to check out the hotel was a pleasant surprise.
What did we like:
The room (suite on the 5th floor) is beautiful, big, with windows that open to a magnificent view of the old city.
The people were friendly if not professional (see below).
Breakfast buffet was great, like most places in Israel.
Beds were comfourtable.
What we didn't like:
Employees are very nice but are not professionaly trained.
No room service unless you ask for it, which is a peculiar way to get business.
Front desk seems insistent in helping you in two's and threes while other guests are waiting which made us anxious.
For some reason - the cleaning crew took our bathrobes every day and did not bring them back until we asked for them.
A bit far from the old city.
Overall we had a nice time and for $240 a night for a big suite in the middle of Jerusalem, we would come back.
Not a Dan, not a boutiquefrom Hirene
Our room on the 2nd floor looked out onto the parking lot and a strip of the bathroom window was not treated so one was constantly wondering who could be looking up into the room! The bathroom became unsavoury because of toilet smells exuding from a drain hole in the floor. All we could do was leave the windows open.
Everyone takes breakfast in the same dismal room. Sometimes the food was great and abundant, other times they ran out of even the simplest things, although the manager of that area was most obliging.
The staff at the front desk were not particularly helpful, and borrowing a hair dryer really can be quite an issue. Being a so-called Boutique hotel implies a certain intimacy of service standards, lacking at this establishment, because it is quite simply too big to be a boutique.
The hotel is a brisk 35 minute walk going to the Kotel via the Dung Gate, and a little longer coming back because of the hill. It is not conveniently situated for Jerusalem central.
If you want to take panoramic phtographs I suggest going up the staircase from the 5th floor, through an office that seems to be deserted at most times, and out onto the roof top of the hotel. Large trees obscure the views from the third floor.
Nice new hotelfrom MDtweety
This is a new hotel, and they are still doing some finishing touches. When we were there they were working on the parking lot and doing some painting in the interior. They renovated an older hotel which used to be called "Arial" and many taxi drivers still know it by that name. So if you take a taxi there, just tell them "Arial" if they give you a blank stare. It is on a very busy road with a difficult entry into the lot. Drivers basically need to pass it and do a U-turn to get in. I don't know if this is the reason, but a taxi driver told us that guests sometimes have a problem getting a taxi from this hotel. But we did not have any issues.
The decor was interesting but I got the impression that it is trying to be too trendy. Still, compared with the extremely dated decor we saw in other hotels in Israel, they did a good job with it. There are flat screen TVs throughout the hotel that broadcast films (mostly strange cartoons), which we were told are done by local film students. The lobby bar area is a fun place to hang out with a drink. They had jazz entertainment on two nights that we were there, which was a treat. The hotel staff was nice and accommodating.
Our room was spacious and the bed was comfortable. As I recall, it did not have a hair dryer.
There was a large outside deck with tables and lounge chairs, with a gorgeous view of the city. The adjacent fitness room was small but had all the basic machines you need and it was fun working out with a view of Jerusalem in front of me.
The breakfast had a decent selection but I found the food to be just OK.
The location is great. It is walking distance to the old city, as well as the German Colony area where there are lots of shops and restaurants.
Overall, we enjoyed our experience and would stay there again.
Very disappointing stay at the Dan Boutiquefrom Amcjat
We had booked on line and the photos of the rooms were fantastic.
However when we visited, it was an artist's impression. The hotel said it would be open in two weeks - the builders said - at least 4 weeks. In the end they opened in April - obviously in great haste.
The hotel is NOT up ot the usual Dan standard. The initial impression was good. And the view from our room - towards the Old City Walls - was brilliant. But that's about all.
The bedroom did not have enough draw space and the cupboard was practically full with a fridge, safe, extra pillows and blankets. There was nowhere to put the luggage out of the way.
There was no hairdryer, no kettle with tea and coffee tray , no bottled water in the room - so no way of making a drink,.
I asked reception to arrange for a hairdryer to be put oin my room - for use when I returned from my day out and was told to collect it myself.
There were no hooks in the bathroom to hang up the towelling robes and no shaving mirror. The paint work was shoddy in both the bedroom and the bathroom - the bathroom door frame has one thin coat of paint - showing the wood through and the paint also covered some of the tiles around the door frame. There was a chip out of the wall in the bedroom.
And please remember - this is a brand new hotel -just 4 weeks old.
The breakfast room - felt like a kibbutz dining room - no style as one would expect of a Dan.
The breakfasts were OKish. Uninteresting salads - "fruit juice" that was squash. The staff did not check when the food needed replenishing - so, for example we had to ask for jam - and all they had was little pots of orange jam. No choice.
And so it goes on. We spoke to the manager who admitted he was having problems.
In comparison - we stayed at the Melody Hotel (another Boutique hotel) in Tel Aviv and thought it was wonderful. Met "Lebatt" there who introduced us to Trip Advisor. It's because of him that I decided to write this entry to ensure that visitors are aware of the shortcomings of the Dan Boutique in Jerusalem.
View great - good walking distance from the Old City - the rest mediocre.
Pleasantly Surprisedfrom vacationingbob
Here's my ratings:
Staff - Even though I live in Israel and am used to absolutely no customer service, Dan Boutique provided tons of excellent service. Staff were actually helpful and even polite (an oxymoron in Israel). Even my family from the States didn't complain! 5/5
Decor - A bit too trendy, but nice try. Flat screen tvs everywhere and mod colors. 3/5
Rooms - We stayed in a studio room. It was a nice size for the money. Beds were extremely comfortable (hard mattresses) and the bathrooms were nicely done. View was lousy so we just kept the curtains pulled. 4/5
Prices - Very reasonable for Jerusalem. 4/5
Rooftop - Area was magnificent - great view. It was adjacent to the small workout room. 5/5
Food - Weakest point, but maybe because it was over Passover. The food had no taste and the selection was not the greatest. It's not what you would expect for a typical Israeli breakfast. 2/5
Location - Not the greatest, even though it's a 25 minute walk to the old city and 10 minutes to the Inbal hotel. If you want to go to Ben Yehuda area, you'll need to drive or take a taxi. 3/5
Would I go there again? You bet, but I'll bring some of my own bagels next time.
On the plus side, the breakfast was good and it sure beat some of the other notoriously bad hotels in the city (namely the Park Hotel which was beyond belief in its absence of maintenance and extortionate pricing). But the moral of the story is either do a trendy hotel or dont: slapping layers of paint will not change what this hotel really is; way below par for the Dan Group and by no means trendy: wont be staying here again!
lovely, affordable, well-keptfrom kshawly
Only downside: they hadn't quite figured out the quirks with the internet terminals in the lobby, which was frustrating.
Overall: great place, nice breakfast spread, good value.
Top Local Tips for Jerusalem
Guide Spend the money and get a professional guide for the old city - you will see more in one day than you would on your won in a week.
Taxis The constant haggling over taxi prices is a nightmare. Go by the meter if you can, or if you know the rough price of a trip, try and fix one a bit lower, because once you get stuck in traffic, the meter soon ticks up.
Comfortable shoes! Take comfortable shoes! Many of the roads and pavements are in a poor state of repair. You will be doing a lot of walking on stone - hard on the feet/knees and can be slippery!
Other names for Dan Boutique Jerusalem Hotel
- jerusalem dan boutique hotel
- dan boutique hotel jerusalem
- Address: 31 Hebron Rd. - Jerusalem - 93546 - Israel
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