Submission date: 2006-08-31 - Date of Stay: June 2006
Submitted by: Samantha - From: United Kingdom
Type of Traveller: Young & Single - Age Group: 26 - 30
Stick On Stars
I was relieved to see the below review as I also had a regrettable experience at the Whitehall Hotel.
I believe it is rated a four diamond/three star hotel - however, as the title of my review states, I think they cut and pasted them on their certificates themselves.
The sea view in my "luxury" room was blocked by a sizeable chintz lampshade, oversized vanity mirror and fake plastic flowers.
The bath had a slip mat inside it that smelt of urine - disturbingly, the cleaner had spent an hour in the room before I had taken it over *I was made to wait in the lounge area (without a view I might add - and also, without beverages that I was offered but apparently were forgotten).
At night, I was visited by at least three eight legged insects - not something you would expect in such a highly rated establishment.
At breakfast, the greeting was chilly and I was ushered through my meal in twenty minutes at the most. The staff did not make eye contact, instead gesturing at tables ...Read more
Submission date: 2006-08-28 - Date of Stay: July 2006
Submitted by: Diane - From: United Kingdom
Type of Traveller: Luxury Traveller - Age Group: 31 - 40
Very Brusk
There was no help in carrying luggage up and down the stairs. The Staff and owners were brusk to a point of rudeness. Car parking had to be booked before arrival which we were not told at the time of booking so we had to park on the sea front below which is quite away from the hotel as it is situated at the top of a hill. No appologies were made for this oversight only that all the spaces available were full. Comment was passed as to the weight of the cases but no assistance given to carry them up the two flights of stairs. The rooms and food were average and so was the service.
