Hilton Cardiff Hotel, Cardiff, United Kingdom

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Hilton Cardiff Hotel, Cardiff

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Rating

7.0/10
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Official Contact Details - Hilton Cardiff Hotel

  • Address: Kingsway - Cardiff - Wales - CF10 3HH - United Kingdom
  • Phone: 29 2064 6300
  • Email:
  • URL: http://www.hilton.co.uk/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 197
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"My family and I stayed at the Hilton Hotel in Cardiff following the graduation of our daughter..."

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Reviews - Hilton Cardiff Hotel

1 review (Showing 1 - 1)
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Rating:

7/10
Nice but lacks organisation
Submitted by: Kevin Walker in 05/11/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Business Traveller
My family and I stayed at the Hilton Hotel in Cardiff following the graduation of our daughter from the University of Wales. The room was clean but perhaps lacked any luxurious features normally associated with the Hilton name. Chaos prevailed in the restaurant. At lunch time the hotel advertised a ""free lunch for all graduates"". We were initially charged for my daughters lunch and only after much complaining to foreign staff with a seamingly little understanding of the English language was our bill changed to reflect the correct price. In the evening our reservation was lost and we had to wait for a table. The service was slow. The wine arrived half way through our main course, a bottle of Louis Jadot red. and was corked. We were now finished with our ,main course by the time a new bottle of wine arrived. At no time did anyone senior approach us with an apology. Hotel is ideally situated but we wish we had eaten elsewhere!
 
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