Copthorne Hotel Cardiff Caerdydd
Reviews - Copthorne Hotel Cardiff Caerdydd
Read 276 additional reviews of Copthorne Hotel Cardiff Caerdydd at TripAdvisor.
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Historical Traveller Reviews of Copthorne Hotel Cardiff Caerdydd
Stay Away from this hotelfrom TorontoSingleGIRL
I called Expedia and ended up leaving the hotel 3 days earlier than planned.
I travelled by train and if you don't have a car, it cost 30 pounds, or
approx. 70 Canadian dollars to take a taxi/cab from the hotel to
the downtown core and back again.
On a positive note, the hotel grounds are quite nice, there is a large Marks and Spencer across the street, Tesco, grocery store, fast food places like McDonalds, Burger King and Pizza Hut within a 5 minute walk.
Last Minute Booking Nowhere Else Available But...from KRSHE
Theft warningfrom FrankieMumbles
Has potentialfrom LauAgent
Breakfast is ver expensive- £15 each. Decided not to take that and had a fantastic breakfast at Tesco for £4!! It's a 2 minute walk from the hotel.
Dirty Rooms, Poor Servicefrom Wild-Thistle
No complaints at all - great hotel great staff great foodfrom Shedsurvivor
Overall my stay here was excellent.
Avoid it!!from Stu212
The Room - well it's like being in a Sauna most of the time, I had the window open and the fan that is supplied by the hotel on 24hrs a day and still found it hard to sleep!
Staff - well they are all foreign, but still friendly enough!
I did have a major complaint, at 0830 one morning I was woken by the loudest drilling sound you have ever heard, the room and everything in it was shaking - I called reception and they said 4 seperate times that the work would be comopleted in 20 mins and that there would be no need to change rooms - I am Cabin Crew and had returned to the hotel after a night flightso had only been in bed for just over 2 hrs! Needless to say the work carried on til well in to the afternoon until it was time for me to get ready to return to work! I complaned to the Manager and he said whilst he undetstood my arguement it was "essential in-house maintenance" and this could not be avoided? i ask myself, knowing I'm Cabin Crew and that we work the strangest of housrs, why have I been allocted a room that is vitually next door to the "essnetial Mainntenance work"?
Anyway the compensation was a free meal and drink - not the best of things when you have had hardly no sleep!
I would avoid this hotel if you can, it cleary does not live up the Copthorne standars and is in desperate need of refurbishement!
Any questions give me a shout!
Felt robbedfrom A TripAdvisor Member
Terrible Terrible Terrible !from Billyz11
Terrible price for a terrible hotelfrom SarahxDx
The disaster started from check-in where the staff started to check myself and my collegue in and then preceded to ignore us both while they answered the phone. They then gave us room keys that didnt work, so we had to return to the desk to get them validated. The rooms were in desperate need of refurbishment. They were cold with no facility to alter the temperature. The bathroom was dirty and the shower was so awful that I couldnt wash the shampoo out of my hair properly, I had to go to the leisure club. The food was overpriced and the service left a lot to be desired. They advertised a facility of digital TV however this was not working. I rang down to reception but they said the facility was temporarily unavailable!
Breakfast was the worst experience ever. There was no fruit juice left and we had finished our breakfast by the time we got offered tea and toast and even then we had to prompt the staff to serve us. The cooked items were also rubbery and there was little left by 8:30am.
Upon checkout I was asked if I had a nice stay, I told them not really as my room was freezing and the shower wasnt up to much, the reception staff responded with a shrug of the shoulders as if they had heard it all before!!!
I wouldnt stay here again even if it was free... I have since had a letter from the hotel apologising for the facilities and thanking me for the feedback, but nothing else.
Top Local Tips for Cardiff
Chinese Buffet There was a good buffet Chinese restaurant downtown. I can't remember the name but the price was very reasonable. Also the cinema or movie theater the Vue I believe the name in very near the train station was big and great place to see movies. On Tuesdays, special price of only 3.50 pounds.
Copthorne Hotel Dinner Theatre Go see the dinner theatre at the Copthorne Cardiff!! Fantastic night out with great food and a fab show!!
Bilingual Road Signs Whilst I generally support the emphasis on preserving Welsh language and culture, it can make driving around a pain. Travelling back to Cardiff, I was often nonplussed to find the road sign showing Newport when I wanted Cardiff. I was on the right road of course (Cardiff being reached earlier than Newport), but if the space taken by the Welsh translation of Newport had been omitted it could have been used to display Cardiff as well and thereby avoided causing some misunderstanding.
Other names for Copthorne Hotel Cardiff Caerdydd
- copthorne hotel cardiff
- Address: Copthorne Way - Cardiff - Wales - CF5 6DH - United Kingdom
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