The hotel is situated in a very secluded position on the outskirts of Aberfoyle. There were no complaints about the food, which was well presented and tasty although the portions were slightly small and the choice was limited. The staff, particularly the receptionists, were helpful and friendly. What really lets this hotel down is the state of the rooms in particular and the interior in general.
Our room (although a supposedly superior room) had a bathroom door that would not shut, curtain rails that were coming away from the ceiling, a broken blind in the bathroom, thick dust on the shelves of the bedside cabinets and I even had to repair the toilet cistern myself one evening to get the toilet to flush!
The hotel generally had a damp, musty feel to it and much of the decor looked tired. All in all, I wouldn't use this hotel again until a thorough internal refurbishment had been carried out.
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The inside of the hotel is well past its sell-by date. Although the current owners have only been there for months, the hotel looks and feels very tired. The food and service was sub-standard and the decor not at all inspiring in such a beautiful area of Scotland. There were no smoke alarms in the bedrooms or dining room. The heating went off one particularly cold night but no one was able to rectify it. I have complained to Newmarket.
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Very poor, all round bedrooms, not serviced, no clean towels. Food portions very meagre, waiters scruffy and unhelpful. Will certainly not return.
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Dirty rooms and never cleaned, uncooked food. Damp rooms and beds, untrained staff and no log fires. This hotel was taken over in May 08 and used to be called The Covenanters Inn.
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This hotel offers fantastic rates, great food, comfortable rooms and super views!!
I would recommend this hotel for a stress-free short break.
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Had a great stay at the Hotel with my wife. Understood it is under new management certainly allot better than last time I stayed.
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My wife and I decided to try a motor coach tour of the Scottish Highlands. The tour operator made a point of the high-level accomodations we would be enjoying. We stayed two nights in each and at every lodge, noticed a substantial difference between the level of service we received and that of other guests. I asked our tour guide and learned she had a negotiated a lower-rate with fewer services. While I have no complaints about the level of service we received, nor the quality of food and room, my wife and I decided coach tours are not our cup of tea.
In fact, we booked a return visit to the Covenanters Inn for our anniversary and discovered it is a fine establishment, with lovely, quiet rooms, good food and a helpful staff.
We're still discussing what the greatest improvement was on our second visit: the finer service or not traveling with a complaining coach-full of old travelers!
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The evning menu for a three star hotel was laugh. The meal potions were meant for children, seved by staff with very little knowlege of Eglish. We have had a better choice of menue in a road side cafe.
Starters choice was scotch broth made in the traditional way of the 18th century, a thin gruel thickened with pearl barley and a hint of vegetable, main course was roast beef dinner without a roast potatoe or Yorshire pudding and a single slice of chewy beef with a sprinkling of frozen vegetables. The other options was scampi and chips without any dressing or maccaronni cheese. Sweet seemed to be a little better except the servings were of child portions.
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We have stayed at the Covenanters Inn three times now and had a fabulous experience every time. The hotel itself is packed with character and the rooms are all interesting and different. The staff are wonderful, from the manageress, through to the reception and waiting staff. We were made to feel part of the family and the fact that the hotel is wholly dog - and child - friendly makes it ideal for anyone looking for a good base for a family break. Aberfoyle itself is a great centre for anyone wanting to explore central Scotland, from Glasgow and Stirling, through to the highlands and the Covenanters makes the holiday much more than just another trip.
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just returned from a 1 night break in what could be an exceptional hotel.
the price was very reasonable at £90 dbb for 2 and the staff could not have been better,in fact i left a £20 tip for a drink for them (not usual for me ) the room was fine and the food was ok for the amount we paid. evening disco was very good playing to an older crowd and i thoroughly enjoyed my night.
the only complaint is that the place could well do with being decorated especially the outside which looked very tatty
ovrall though worth a visit and i would stay again
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