Castle Venlaw Hotel, Peebles
Reviews - Castle Venlaw Hotel
Read 160 additional reviews of Castle Venlaw Hotel at TripAdvisor.
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Historical Traveller Reviews of Castle Venlaw Hotel
t Wait To Go Backfrom A TripAdvisor Member
Fantastic Experiencefrom A TripAdvisor Member
Bordering on sublimefrom A TripAdvisor Member
The library bar was an ideal place to enjoy pre-dinner drinks and select from a wonderful menu. The food more than matched up to our expectations and the service was first class throughout our stay.
Situated in beautiful countryside and only 25 minutes from Edinburgh, we were able to enjoy the best of city/country break. Can't wait to return.
the fabulous castle venlawfrom A TripAdvisor Member
Second enjoyable visitfrom A TripAdvisor Member
First impressions are important and to find a welcoming face in attendance at reception set the tone for our visits - no need to ring a bell for attention. We had a Four Poster Room with excellent private facilities and our every need was catered for.
Considering the number of guests the staff will meet during the year it was good to be recognised by two who had been in attendance on our first visit.
We live only 55 miles from Peebles and enjoy the countryside and the many places to visit, within easy reach. The shopping in Peebles is traditional and not dominated by chain stores or supermarkets!
beyond disappointedfrom ON-Member
I'll keep this brief, we were totally unsatified with our stay, as well as the owner's reply to my emailed complaint following our return home. He was uncaring, disbelieving, and fixated on defending the staff. He finally dismissed our complaint as us expecting too much as we had just had a perfect experience at Cameron House (for the second time).
If you go anyway, be sure to read the thank you cards and letters they have on display. If you are like us, you'll wonder if you are even staying at the same place.
I will be forever grateful that we choose to have our wedding elsewhere. I'm sure it would have been ruined, and no one would have cared.
Sadly, although we try, we can't please everyone everytime and I'm sorry but this was not the hotel for this couple.
The main member of staff they had a complaint about has now left so posting a review 8 months after their stay is perhaps misleading.
Nice - but lacked ambiencefrom VivaLaDiva
If this guest was warm in his bedroom he could have turned down the radiator and/or opened the window. If he was too warm warm in the restaurant we could have moved him to a window table. Had he mentioned at the time or even when he left about the music and service issues we could have responded there and then.
We value all comnments but they are so much more useful if we have them direct and we can repsond to the guest. I have however looked at the issues raised regarding service and music and rectified them.
Very pleased...from WaveyDaveSheffield
I shouldn't have been. Everything about our trip was perfect (except the weather - but even The Ritz can't offer that) thanks in no small part to the Castle Venlaw.
Peebles is beautifully situated between picturesque hills in the Tweed Valley. The hotel is perched on the hillside above the town, in well kept grounds.
We were met at the door and our bags whisked away to our room on arrival. Our huge room was well equipped, clean, warm and had views that would be very hard to better.
The staff throughout were friendly, approachable and attentive without being annoying. No snobbishness and nothing seemed too much trouble.
The menu in the restaurant was large and varied enough for any normal person. The food is at least as good as I've had anywhere, right up there with the best meals I've eaten.. honestly - beautifully presented, plentyfull and damn tasty too. The breakfasts were just as good. My only (tiny) criticism was that the restaurant was very quiet on the first night and a little more piped music wouldn't go amiss, though the second night was busier and this helped.
I was looking for a little bit of luxury for my wifes 40th and Castle Venlaw provided it. I've never stopped at The Hilton (nor am I likely too) so maybe I'm easier pleased than someone who has.. but for my money I came close enough.
Professional, but not a warm welcomefrom Nortonator
As long as you work to the timetable of the hotel, then you will have a lovely stay.
You clearly didn't feel this. Why didn't you tell me about it when you stayed. Had you done so we could have perhaps made your stay perfect - and that's what we always try to do.
Nice family breakfrom TravellingWithKids0
So, a nice castle-type hotel that works if you want to bring your kids. Food quite good. Rooms nice but not if you want powerful showers and wide screen TVs.
Looked like to be nice walks from the hotel, but too muddy in February.
Top Local Tips for Peebles
Peebles Peebles Is A Small But select Town,There Is a shop For Everyone in this town i believe.
When to Go Get the lunch box and go hiking! There are lots of historical things in Peebles. Cross Kirk and Neidpath castle are within walking distance. We went in late april. The weather was great, not to hot, not to cold and flowers were blooming everywhere!
Other names for Castle Venlaw Hotel
- hotel castle venlaw
- castle venlaw peebles
- Address: Edinburgh Road - Peebles - Scotland - EH45 8QG - United Kingdom
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