Best Western Windsor Hotel

, Nairn, United Kingdom
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Best Western Windsor Hotel

, Nairn
3 star
16 Albert Street - Nairn - Scotland - IV12 4HP - United Kingdom Hotel Website | | (0 667)453108
43 Traveller

Reviews - Best Western Windsor Hotel

Submitted by: Marcella in 22/06/09
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
This was a gift for our wedding and we stayed 2 nights DBB in May '09.

The room we got was newly decorated but with a couple of problems - the sheets had stains on them and were not changed during our weekend stay and we were directly under a fire exit staircase with a GREAT view of the car park.

The parking was terrible, everyone and their dog stole a space. People were taking up 2 spaces and when we complained we were told to park infront of the fire exit.

When we went for our evening meal on the 2nd night we were expecting a little inconvenience because there was a wedding on. But I wasn't prepared for a waitor stealing my husband's seat to accommodate someone else while he was at the loo.

Some staff were just out of nappies and didn't have a clue. The guests staying for DBB got a separate menu (with 2 fish dishes and a meat option, no vegetarian option) from the Indian buffet which was being offered to people coming in off the street for a meal.

On the final night of our stay we went to a lovely local pub, when we returned around 2:30am we were locked out. We rang the hotel pressed 2 differant bells we even tried to break in! After 30 minutes a guest eventually let us in. We wouldn't have stayed out so late if they weren't advertising that they had a 24 hour reception and night porter.

All in all there was a lovely European waitress who seemed to work 24/7 during our stay, she was very professional and did everything she could to make our stay a bit more pleasant.

We would return to this hotel if they have addressed our complaints, trained staff, be more equipped to deal with alot of guests and sorted their 2 different meals.

Top Local Tips for Nairn

Cairngorms Visit the Cairngorms during your stay they are absolutely beautiful, breathtaking mountains

Golfing Great place to go if you want to golf


Other names for Best Western Windsor Hotel

  • nairn best western
  • best western nairn
  • Address: 16 Albert Street - Nairn - Scotland - IV12 4HP - United Kingdom
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"Unprepared!!!" - Marcella

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