Thistle Glasgow Hotel
Reviews - Thistle Glasgow Hotel
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Family Traveller
Read 455 additional reviews of Thistle Glasgow Hotel at TripAdvisor.
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Historical Traveller Reviews of Thistle Glasgow Hotel
Terrific Thistlefrom A TripAdvisor Member
Brilliant stayfrom A TripAdvisor Member
Stayed in the biggest room I have stayed in outside of America. Very clean and tidy. Got great deal including Breakfast. Bar was really busy but service good considering. Pool was fantastic. Staff best ever.
Warm welcome in Glasgowfrom A TripAdvisor Member
Enjoyed a hearty breakfast and a delicious dinner, but most importantly as a women travelling alone on business, I was made to feel very welcome by the staff, it's amazing what a difference a kindly word or friendly smile can make, what I have come to expect from the people of Glasgow - I certainly wil be considering a 'Haste Ye Back' visit.
Good (rooms), Bad (food), and Ugly (building)from adls
Checking into this hotel, you might be a little put off by the ugliness of the building. But that would be wrong. Because upstairs the impression is one of classy elegance with tastefully decorated and richly carpeted corridors, and large, impressive rooms. The room size was indeed generous, making up for the relative lack of any decent views. The furnishing was comfortable and relaxing. The working ceiling fan eats into the rather limited headroom, but is nonetheless a nice classy touch. The bathrooms were clean and looked expensively refurbished not so long ago. I really quite enjoyed sleeping here.
Leaving the comfort of the room, you'll find that exploring Glasgow by foot from the hotel is quite easy. Sauciehall Street and the Buchanan shopping complex are a short stroll away, and even Prince's Street is not far. If you're driving like I was, the hotel was well-connected by roads that allow easy access around the city. So the location was OK too.
Like several Thsitle hotels outside London, in-room Internet access hasn't reached here yet. But I was still thankful to be able to log-on on terminals in the lobby.
The service was OK. I can understand that with a big hotel with so many guests checking in and out constantly, sometimes the service is not as warm or personal as some would like. But I still found the service acceptable. I checked in slightly early on an apparently busy day, and appreciated the receptionist making a special effort to ensure I was accomodated in a nice room in minutes.
However, there certainly was one aspect of the hotel I distinctly did NOT like: the food. I did not experience some of the horrors at breakfast-time that some other reviewers noted (like over-crowding, not enough food etc). But the breakfast itself was as miserable as typical Glaswegian weather: damp, grey and nasty. But even that experience paled besides what was in store for dinner. The decor was meant to be avant-garde, but the atmosphere in this more-than-half-empty restaurant was more like a decaying old fairground. The service was either inattentive or couldn't-care-less. The food though was simply awful. You could tell the kitchen tried to cook up something that looked chic, but in the process forgot to factor in taste and flavor. Tasteless, plain and poor value overall. I wasn't surprised that the lady dining alone at a table nearby was shaking her head and sighing all the way through her meal.
Not at all a 4 star!from A TripAdvisor Member
fair onlyfrom A TripAdvisor Member
In-room facitities were only fair: rather old tv, wonky remote control, kettle ancient etc.
The breakfast was average, and not very flavoursome.
A plus is the location: it's very close to the city centre and the shopping.
Overall, ok, but some problems.
Improvementsfrom A TripAdvisor Member
The location is superb for shopping and nightlife, the staff very friendly and accommodating and due to ongoing refurbishments;what were tired areas are now fabulous, i.e. the bar and lobby.
What struck me most was that staff were informative and helpful in view of the work taking place in certain areas of the hotel. Once the refurb is complete this hotel will be amazing.
Breakfast was exceptionally busy and we did have a short wait, though the food was great and the staff worked hard to minimize the wait.
If you want to experience the culture of Glasgow stay here.
Very averagefrom reynard
not to be recommended as 4*from A TripAdvisor Member
Booked the courtesy coach on offer from the hotel but it never turned up.
No apology, staff with a couldn't care less attitude.
Breakfast Sunday morning complete chaos. Buffet bar empty for over half an hour and everything self service except the tea/coffee which we are still waiting for!. Queue for self service hot buffet and queue for self service toast all in same corner resulting in total gridlock. Kitchen looked dirty.
Staff walking around like the walking dead with no idea of what was going on. Complete lack of training evident in the staff.
Thought we'd catch the international rugby match on the big screen in the bar but the bar was closed for renovations(for a fortnight) no alternative except room service or the restaurant. First four star I've stayed in with no bar. No residents bar at night just very rude and arrogant night staff.
No sign of any manager throughout the weekend all in all a very disappointing stay. Glasgow however was great.
Get another Hotelfrom A TripAdvisor Member
Top Local Tips for Glasgow
great city plenty of bars restaurants and night clubs to suit all age groups, shopping is also great as with the public transport loads to doand see in glasgow you will never be board.
Thistle Glasgow Very poor food and customer service. Avoid!
Thistle Glasgow Not very good
Other names for Thistle Glasgow Hotel
- thistle hotel glasgow
- thistle glasgow
- glasgow thistle hotel
- glasgow hotel thistle
- Address: 36 Cambridge Street - Glasgow - Scotland - G2 3HN - United Kingdom
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