Malmaison Glasgow Hotel

, Glasgow, United Kingdom
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Malmaison Glasgow Hotel

4 star

Rooms: 72

278 West George Street - Glasgow - Scotland - G2 4LL - United Kingdom | 141 572 1000
300 Traveller

Reviews - Malmaison Glasgow Hotel

Submitted by: AJ in 14/06/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Business Traveller
I cannot reccomend this hotel highly enough.

The Malmaison, I often thought, would let standards of service slip when the chain expanded.

Not a bit of it.

The service is without doubt the best I have experienced, the rooms tastefully furnished with all the comforts one could want and then some more.

The food - especially the Eggs Benedict was fabulous.

The reception staff and also the cleaners were the friendliest I have ever encountered.

Historical Traveller Reviews of Malmaison Glasgow Hotel

Lovely Hotel

from A TripAdvisor Member
This is the second time I have stayed here this year and both times were excellent. Stayed at the end of May with my mum, aunt and a friend while visiting for my graduation. We all thoroughly enjoyed the personal touches of the hotel.

Staying last weekend with my husband who is quite critical he found the hotel to be quite luxurious but with personal touches from the staff. The rooms were lovely with flat screen televisions, CD/DVD players and a lovely bathroom.

Both times we have been overlooking the city centre police station and have had no problems with noise at all and both times were on a Saturday night.

I would recommend this hotel for those who want to be close to the shops and restaurants and we were even at a concert and travelled to the exhibition centre by taxi which was very reasonable.

Decent But Loud

from isvaradeva
I stayed on the first floor and my room was above the bar so it got quite loud. Also, there is no air conditioning in the rooms on the first floor. You would think that this would not matter in the Glasgow climate, but you would be wrong. I am a person who travels with extra sweaters because I am always cold, but it was too hot to breathe in there. They did have some sort of machine that you filled with ice and blew vaguely cool air over the bed, but it was not enough.

Yet the room was a good size, large enough to have a chaise lounge in the corner. But there wasn't a lot of closet space which didn't bother me but may bother some.

It was about a five to ten minute walk to the center of the city which I liked, but it is up a hill so you should keep that in mind if you are considering this hotel.

The service in the restaurant was friendly, but unequivocably slow. I went there twice and each time I had to walk up to the bar to pay because no one seemed to want to take my check.

I would stay here again, but not before I research other options.

A bit of a rip off

from Dunedinhen
We booked this hotel as we had always wanted to stay at one of the Mals. I wish I hadn't bothered. Although we had been allocated a suite as a price of £160 per night, I needed a torch to get across the room. The curtain was hanging off the rail and the window overlooked the office development about twenty feet away. They could have frosted to window and taken away the very heavy curtain to allow more light in. The bed was fine, but generally the room looked a bit shabby. Mini bar, does one need a mortage just to have a bar of chocolate!

We were only staying one night and were just using it to sleep in. If I were staying longer then I would have asked to be moved or a reduction in price.

Room without a view

from A TripAdvisor Member
We left our wedding party in full swing to start our honeymoon with a couple of nights at Malmasion. We had told the hotel it was our honeymoon and booked a deluxe double room. The room was quite small and there was little room to get around the bed to make it to the bathroom. We also had an unfortunate view of a brick wall and the rubbish bins and the heating was on full despite being August. That said the room was stylish and comfortable and the check in guy was very friendly and sent 2 glasses of sparkling wine to our room.

Service at breakfast was very disappointing. We had to ask twice for cutlery, they got our order wrong and there was nothing left in the continental buffet, despite being approx. 1 hour left of breakfast. The waitresses were disinterested and the food was average at best.

The front desk staff were friendly and helpful and suggested some good restaurants.

All in all our stay was OK but not the experience we were looking for. We won't stay again.

Beautiful Hotel, Not so beautiful Service

from A TripAdvisor Member
I loved the room. Very comfortable and well designed. Warm (I am Swedish and always cold in hotels in the UK). The room was beautiful. The concierge who received me was not particularly nice. Friendliness is important for me and he did not fit the bill. Too cool (he thought he was, I didnt!) and pretentious. The breakfast staff on the other hand was lovely, excellent selection but not fresh. Overall, the experience was good mainly due to the great room and the great rate I got on Tablet Hotels.

a beautiful, bijoux- albeit a tad pretentious- glaswegian gem

from A TripAdvisor Member
if you don't possess a credit card then be prepared to be stripped of a hefty seventy five pounds deposit upon your arrival at this former Greek orthodox church. Notwithstanding the issue over pre-emptive payment for (lack of) consumption of extortionately priced beverages and slabs of cadbury's, (we got ours back with no probs) then this hotel is really worth the slightly higher than average price. Our room was quiet, tasteful and absolutely beautiful, well appointed and immaculately clean with a fabulous firm, inordinately high king size bed and a environs conduicive to chilling out and feeling in the lap of luxury. Gorgeous complimentary toiletries to boot girls!! The breakfast was very good and they make a mean gin and tonic as well as some rather affected cocktails, courtesy of their "mixologists" at the Mal cocktail bar. My partner and I went to Glasgow for a weekend of unadulterated indulgence and were not disappointed. We would recommend this hotel to anyone who considers themselves to be a discerning traveller who wants more than the average without paying too much through the nose. It is only a stone's throw from some great restaurants and cocktail bars as well as the shopping centres and nightlife - if we were going to Glasgow again we would stayat the Malmaison!

As stylish as ever

from JCW
I used to be a regular guest at this hotel when it opened, and absolutely adored it. It's in a lovely building, in very easy walking distance of the centre of the city. And it was one of the pioneers of the more design-led hotels in the UK, winning awards. But having not visited for about six years (although I've stayed at most of their other hotels since and loved them), I was a little worried that the Glasgow Mal might have lost its edge having read a few slightly negative reviews on this site.

Fear not! It seems as though the hotel's had a significant amount of investment of late, and been spruced up. Our room was gorgeous - very, very stylishly decorated, spacious and extremely comfortable. Equipment has been updated - flat screen TVs and free broadband (with rumours of iPod docking stations in the posher rooms). The bathroom in particular was lovely, and the Arran Aromatics toiletries are great.

Staff are professional and friendly. We even managed to let us check in at 10.30am, having been warned in advance of our early arrival. The bar and restaurant are lovely, and breakfast is excellent. (If I had one minor whinge, it's that their new menu doesn't seem anything like as good as the old brasserie menu).

And the hotel has retained its reputation for exceptional value, with a good deal from the hotel's website. Great to see the hotel back on top form. The Mal strikes just the right balance between relaxed style and real professionalism. Very highly recommended.

A wonderfully stylish stay

from Megandavid
The room we had was wonderful, a fine choice of furnishings with lush dark wooden furniture draped in vibrant reds, creams and browns. The room had all the extras you'd except and more, including a CD/DVD player, digital TV, a well stocked (and almost affordable) mini-bar and free WI-FI in public areas. A free milk delivery to our room was also a nice little touch.

This stunning hotel is a converted Greek Orthodox Church, although you wouldn't guess it from the interior which is lush and subtly designed. The hotel also features a rather gorgeous Champagne Bar in the crypt downstairs overlooked from the top of a metal spiral-staircase and covered by an intricate glass roof. The only concession to the original church is the use of the subdued and atmospheric crypt to house the restaurant.

Our stay was really relaxed & chilled and we found the staff really helpful, efficient and accommodating. Despite a small mixup on our arrival they quickly sorted out the problem and upgraded us. Throughout the rest of the stay they were always more than happy to assist.

We found the location to be perfect as it was a short walk downhill to the city centre. To be honest we were slightly concerned after reading some of the reviews, especially as we have stayed in several design/class hotels in the last few years. That said we checked out the other hotels, we'd considered whilst walking around town and we were very happy that we had gone with the Malmaison in the end.

Don't be deterred by the slick marketing of the Malmaison group, this place and its staff are superb. Highly recommended.

Great Location, Brilliant Food, Nice Staff, Great Room

from MarkCMP
We were only in the Malmaison from about 1700 until 0800 the next morning, but we had a fantastic time there.
The room was a wee bit small, but with a large firm bed and a flatscreen TV with a DVD / CD player; having your own music makes a huge difference when you're travelling.

The champagne bar is funky and has big fat sofas you can sink into, and the range of whisky, gin, wine and champagne pretty fine- there's not many places you can get Cloudy Bay from Marlborough in NZ, but there it was sitting on the short but well put together wine list.

Music is cool but unobtrusive, and from micro Bose speakers throughout.

Staff were friendly and informative, especially in the restaurant, where the chorizo and asparagus salad was outstanding.

Breakfast was full of mini pastries, juices, breads, and the coffee woke us up nicely.
Try the excellent bar "Bia" down the road on West Regent St if you like cocktails or indie rock...!

changing rooms

from Jingsy
We got allocated a corner room, and it was tiny.

After moaning we got moved to a MUCH bigger room. Great bed, decor, bathroom etc

Lots of free stuff in the rooms as well.

Staff need to smile a wee bit more though!

Top Local Tips for Glasgow


Nightlife is great. Nightlife is great.

Go to West End! Go to the West End area of Glasgow - much nicer than the city centre. There have a few nice bars and restaurans and the locals go out here. Ashton Lane is also nice!


Other names for Malmaison Glasgow Hotel

  • malmaison hotel glasgow
  • hotel malmaison
  • Address: 278 West George Street - Glasgow - Scotland - G2 4LL - United Kingdom
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