Holiday Inn Glasgow Hotel

, Glasgow, United Kingdom
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Holiday Inn Glasgow Hotel

4 star

Rooms: 113

161 West Nile St. - Glasgow - Scotland - G1 2RL - United Kingdom Hotel Website | | (0)141 352 8300
219 Traveller

Reviews - Holiday Inn Glasgow Hotel

Historical Traveller Reviews of Holiday Inn Glasgow Hotel

One of the Best

from A TripAdvisor Member
I booked online to stay at this hotel as a Suprise for my wife, I got a really good rate, which I had to prepay at the time of booking. After reading the reviews I was really concerned as this was to be a special weekend & as my reservation was an advance purchase I was unable to cancel & rebook elswhere - Im really glad that we were unable to do so, we had a fantastic weekend. The nice receptionist with the long hair got chatting to us on check in & when we told her that is was a special weeekend (we do not get chance to get away so much as we have 2 young children under 5) we were upgraded us to one of the Executive rooms. The room was really nice (& looked to be freshly decorated) & immaculately clean. All the hotel staff where really nice & friendly (Especially the housekeeper on the 3rd floor)
We had our dinner in the hotel restaurant on the 2nd night of our stay - the service was excellent & the food was fantastic !! (I had the Sea Bass & my wife had the Beef)
We are hoping to to go back to Glasgow again, nearer Christmas time & we will definately be returning to the Holiday Inn - my wife was also really impressed at how close it was to all the shops.

Rubbish hotel

from Chris029
Very poor hotel, normally I stay in the Marriot which I get for the same rate. This hotel was terrible in comparison. The shower was really stiff and almost impossible to turn off, the volume on the TV increased by itself, the bathroom was too small, the bed was uncomfortable, the staff weren't there when I needed to check in...... I wouldn't bother with this one.

Very Poor Hotel, Never Again

from A TripAdvisor Member
Hopefully this reads fairly, from a very disappointed guest. I will be writing to HI and I'll post any response, to provide a balanced view.

My wife and I stayed here for Friday and Saturday just gone (room 104 - Executive Room), and I will not be staying here again.

THE BAD POINTS
First complaint is noise. I can accept external noise (abit of 'bottle-bin' emptying in the morning), but when the noise is constant door banging from inside the hotel and downstairs, during the day at night it's gets infuriating.

Second is the noise and lack of reasonable functionality from the air conditioning. A constant whistling noise is enough to drive a man insane.

Third, Mini-bar key. Where and how to get access?? Say no more, others have covered this.

Fourth, Breakfast - not the usual quality I'd expect from a Holiday Inn.

Fifth, No room service during the night (noted - it was 12:00am, but this is a holiday Inn) and not even a sandwich.

Sixth is on leaving and raising noise issues, got a "we'll look into it". If they offered an apology or some reason for the noise, always helps restore some faith


THE GOOD POINTS
First, Receptionist (on Friday) went out of her way to find and book a Teppenyaki Resturant for me and party of 7. Great service and thanks!

Second, the Exec. room although small, was clean tidy and reasonably furnished. Let down over noise issues.

Although a priority club member, didn't seen to make too much difference. Travelling globally, and be an 'expereinced hotel lodger', from now on I'll be sticking with the Hilton or Sheraton (with only one exception - Holiday Inn, Edinburgh (Zoo)) which is a great position and meets the standard I expect from A Holiday Inn).

Was Okay, not a 4 star !!

from lesta_boy
The good about this hotel was the location, write opposite the Cineworld cinema. The room was okay, not classed a 4 star i think 3 should be the rating. The hotel is a privately owned hotel with just the name of 'holiday-inn.' Payed £39.50 a night (travel agent industry rate) would feel real bad if I was paying the usual hotel rates of £90 a night. The staff were fine, one lift (which took 5-10 minutes) to arrive to take you to the floors you require. The room was small, bathroom very small, Ibis Hotel in the Midlands is much bigger.

I would stay there again if I had a cheap rate and because of the location, otherwise no I would not.

Very poor

from LondonIsis
I agree with the previous reviewer - the Executive Rooms are very, very small. The bathrooms also are tiny.
The hotel is a very simple medium class hotel that has been given a fancy name but has neither the facilities nor the staff to live up to the ridiculous prices they charge.
I was fed up with the place and had breakfast across the road at Lang's (much nicer, bigger rooms, pleasant staff and the same price)
Staff are a big problem. Hostile receptionist ("No" was a stock answer to any request) No smiles, no "have a nice day" and not even a thank you when I paid the bill. Lucky she didn't ask if I had enjoyed my stay or I would have told her!
Another reviewer mentioned the problem with mini bar keys. That comment was made some months ago but the hotel still does not have keys! I had to ask three times for a key until I finally got one. What is their problem - don't they want to sell over-priced drinks?
The hotel is clearly living well on its brand name and the flow of customers this brings. It is a good example of a franchise gone wrong.
The physical problems of the hotel are one thing but even a half-decent management could improve matters a great deal by proper staff training in basic courtesy.

Try elsewhere

from andyboy6672
Below average hotel in need of a major upgrade. Booked an executive room which left a lot to be desired. There was a half drunk glass of wine in the mini bar. The mini bar did not close properly. The sofa was covered in stains. The window blind was badly torn. Street noise is unbearable. Pillows are a joke and bed very small. Bar staff so unfriendly that we walked to Langs hotel across the road and sat in the bar in there wishing we had booked in (for the same price!!). Breakfast ok but not a huge choice. Bathroom tiny and needs an overhaul. Overall won't be back, there are far better hotels in Glasgow for the same price.

central location

from GrantsNorthumberland
Stayed for one night shopping trip.Excellent location.Pleasant rooms.5 mins from Queen Street station.Helpful staff.Usual buffet breakfast,fills you up ready for a days shopping!!On a busy corner but was'nt aware of noise as noted by other visitors.Perhaps we drank more wine!Did not use restaraunt but looked nice with special deals for residents.Would use this hotel again.Look out for good internet deals.We paid 65 pounds per room.

Excellent

from A TripAdvisor Member
Excellent hotel - Excellent location and Excellent staff - Great deals on line too......
will definately boko again - great value for money

t Bother

from NICK1971
Arrived 22nd December, met by surly young man with goatee beard. He was really not interested in helping us check-in and restricted his advice to a grunt and a nod of his head when asked to direct us to the lift which would take us to our room. Once in the room and wanting a G&T from the mini-bar, which I hasten to add is listed on all the hotel's literature as being one of the room amenities in this 4 star hotel, we found the bar locked. A telephone call to reception resulted in us being told that this particular facility was not available that evening! He did however transfer us to the bar downstairs, who did bring the required drinks. But! On arrival of the drinks the waiter demanded the money there and then, despite our credit card being swiped downstairs earlier and having been told that any purchases being made in the hotel would be charged to the card, I was forced to go to a nearby cash point to obtain my money. 4 stars eh? I think not. In addition after we returned from the Panto at the nearby Pavillon Theatre, we noticed that our window would not shut, as you can imagine we decided not to bother complaining, perhaps this was our own error. The result was four hours of noise outside from the nearby lads and lasses leaving the loacl pubs and then clubs. I don't blame them for the noise, afterall it was Christmas, but if the window had been intact we would have slept soundly. I must state however on check-out the young lady behind the counter did seem interested in our compalints, however by then it was too late. We filled in a customer comment form and I await to see if we recieve a response, howewer judging by other comments on this site I will not hold by breath. My advice? Don't risk it.

Good value, great location

from mrypg9
Stayed here last week with my partner, who liked the hotel more than I did! It was good value for money, minutes from shops, cinemas,good restaurants - the hotel itself has a good restaurant, La Bonne Auberge.
Our room was rather small and the TV didn't work very well, but an effort had been made to decorate in a kind of Charles Rennie Mackintosh style. We'll use it again as it is a 4* (just!) and we paid £144 for two nights (no breakfast). Good value.

Top Local Tips for Glasgow

Great Pub Try The Corinthian , just off George Square. Great atmosphere, service and then have dinner there.Food was amazing , try the haggis starter, --never tasted anyhting soo good!

Tapas Expensive!!! But a good restaurant...

Burrell Collection Great museum / collection of artifacts/art. Time your trip with a guided tour. Ours was very knowledgeable and great fun. Also has a good cafe/restaurant.

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Other names for Holiday Inn Glasgow Hotel

  • holiday inn glasgow
  • glasgow holiday inn
  • Address: 161 West Nile St. - Glasgow - Scotland - G1 2RL - United Kingdom
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