Hilton Glasgow Hotel

, Glasgow, United Kingdom
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Hilton Glasgow Hotel

5 star

Rooms: 319

1 William Street - Glasgow - Scotland - G3 8HT - United Kingdom Hotel Website | | (0)141 204 5555
635 Traveller

Reviews - Hilton Glasgow Hotel

9/10
Comfortable & Top Quality.
Submitted by: Ray & Den in 27/09/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
We recently stayed at the Glasgow Hilton for 2 nights on the executive floor. Would thoroughly recommend this to everyone coming to Glasgow for a few days. The views over Glasgow are top notch.
Special price deals can be obtained via hotel direct if staying for 2 nights on the executive floor - must inlude one weekend day.
Your dinner is included on the first night, breakfast for both days, and also permits access to the exec. lounge with complimentary drinks and snacks.
We had a fantastic time! Barely left the hotel... who needs to with the facilities they have available.
One down side is the underground car park... it is VERY tight. Beware of the impossible corners!Just as well I saved money with my bargain Hilton break - I will need the surplus cash to repair my car door!!
9/10
Friendly, comfortable and beautiful
Submitted by: Meredith Spano in 14/06/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Mature Couple
We only spent one night at the Glasgow Hilton, but it was lovely. The room was clean and comfortable and the restaurant was very good. Everyone from the front desk staff to the doorman were friendly and helpful. We were sorry we didn't have more time to spend in Glasgow, but on our next visit we will definitely stay in the Hilton. Thank you for providing a perfect ending to a wonderful vacation!
8/10
Nice Atmosphere!
Submitted by: Jeremy Elton in 13/05/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Business Traveller
Good Hotel with nice rooms and pleasant atmosphere in lounge area. Gym has good facilities with decent swimming pool.

Historical Traveller Reviews of Hilton Glasgow Hotel

Good Hotel

from Bel1
Hotel is ideal for business stay or weekend break..I stayed on the 17th floor which was smoking and had great views over Glasgow..Room was typical 4 star and the bathroom was fine with the usual little extras ie shampoo and shower gel. Breakfast was excellent and the staff in the hotel were all very friendly.If you want an excellent meal in Glasgow go to The Buttery ...about 5 mins from hotel in taxi...dont be put off by the location this is a fantastic place to dine..

Well done Glasgow Hilton

from Dizz
Good Friday saw us revisiting the Glasgow Hilton. Internet booking was straightforward for an Executive double; basement parking at £5 for 24hrs an absolute bargain and reception on the nineteenth floor was quick and courteous. We have previously occupied larger exec rooms in this hotel but despite its compactness, this one it lacked nothing in the usual toiletries and exec amenities, being very clean and with a good view towards the Clyde ( to avoid the restricted view of nearby buildings at the rear of the hotel, I would suggest visitors request the river or "motorway" view, which doesnt sound good, but at that height noise is not an issue). Having now visited a fair range of UK hotels, we can safely say we find the Hilton beds amongst the most comfortable by far. The well equipped hotel gym and pool were both clean and of high standard. The Exec lounge serves complementary afternoon tea, later followed by canapes between 5 and 7pm - these were a nice variety of of bites and sandwiches but by our arival at 6pm were down to last few sandwiches. A complementary bar is available between 5 and 10pm (this was Friday evening - perhaps check for availability other evenings ?) Well stocked with spirits, wine and beers as well as soft drinks and tea/coffees. Replenished on request, the bar proved very good value. Our only concern was a stag group of men in their thirties who eventually drew attention to themselves. This was not too excessive but would not be welcome to guests with families. That said, early behaviour was good and once things became a concern, management were very quick and effective in response. To be fair, this was something the hotel could not have forseen and once it became an issue, it brought two managers very promptly to quiet the group. Unfortunately though, this was not the first time we had seen small groups on a weekend celebration taking advantage of such good exec benefits. That said, following a few drinks, Camerons restaurant was excellent, even allowing for a late booking and my only having casual clothes. Starters ranged between £7 and £12 ( we started with scallops and foie gras - both towards £12) then venison and fillet of pork ( £20-25). The meal started very well with a complementary glass of Piper champagne and was enlivened throughout by the Maitre D/sommelier , who made us feel most welcome and proved very good company . Buffet breakfasts are renowned at this Hilton, and this visit was no exception. Fresh juice offered on arrival, wide selection of cereals and fruits, folowed by a full hot buffet; (e.g four diferent varieties of sausage -veg, beef pork and cumberland, potato scones, hash browns etc and some excellent haggis).
Express checkout was speedy and efficient. A very enjoyable visit and a hotel to which we will happily return.

Not as good as previous reviews suggest!

from A TripAdvisor Member
Be prepared for long check-in lines, and a slightly tired early 1990s decor. Beds are comfortable, but decor as a whole does not reach five star standards. Fabrics are worn, and the 19th floor Executive Lounge is not very slick or plentiful in its food offer. No CNBC or Bloomberg TV channels, but staff are generally friendly and welcoming.

Overall a good place to stay

from A TripAdvisor Member
As a long term guest at the Glasgow Hilton, I've experienced most facets of the hotel, and the fact that I keep coming back suggests that it has a lot to offer. However, like all hotels it isn't perfect.

Location could be improved on. It has a rather strange approach when walking, but I have never felt unsafe walking to or from the hotel at any time of the day or night.

Check in is decidedly average with some of the staff who struggle with the system and provide a substandard first impression. Others, however are excellent, and provide a friendly and competent welcome.

The rooms are generally large and clean. In my experience, most city centre hotels are cramped. Standard rooms at the Glasgow Hilton are large, some of the best ones (corner rooms especially) are positively huge by any standards.

The design of the bathrooms do leave a little to be desired with a fixed shower head and poor controls, especially compared to say a standard Marriott bathroom.

On balance, the coffee shop is OK for breakfast (although expensive, there is an excellent selection and quality is good), but the evening serve yourself carvery is overpriced and the quality is decidedly average. Staff turnover is high and the quality of service is variable.

For those with Hhonors gold / diamond status or who have booked executive rooms, the executive lounge is excellent. The staff are friendly and helpful, and the lounge offers complimentary bufet breakfast, afternoon tea (awesome!), early evening snacks and bar.

In summary, the hotel is not without faults, but after many months of staying there, I still keep coming back.

Distinctly average!

from aqua76
This was my first stay in the '5*' Hilton in Glasgow. For this rating i was expecting first class standards and excellent facilities.
Hmmm, obviously i was expecting too much!
Lovely lobby area, however the welcome from the Front Desk left a lot to be desired, no eye contact, no friendliness at all. Although the lifts are adjacent to check in desk, in a new hotel its nice to have these little things pointed out.
The room was also very average, i can imagine the rates get very pricey here at times and id really grudge paying a lot for a room of this standard.
Room Service menu had been written on by previous occupants, minibar wasnt exactly clean and there was a strange sticky residue on top of the kettle (!?!)

One good point was the friendliness of the breakfast staff, they were all very nice and very helpful. Although it would be nice for them to bring toast to your table as well. You have to go to the machine and wait for it yourself.

Its not the best location either, you really need to get a taxi into town, unless you fancy walking around the back of the hotel, where its not exactly well lit and not a great sense of security!!

My stay was okay, but for the rating of this hotel i expected far more.

Good quality hotel

from Jubbins
I stayed on business here a couple of times in 2003 (but it has now unfortunately been removed from the rosta for cheaper accomodation. ----!) The hotel is well appointed and decorated, but is admittedly very hard to find as others have mentioned (much wandering of dingy back streets searching in vain for the entrance in the dark - not good). The rooms are very nice and the room service is of a good standard. I never managed to get a good view - unless you find the M8 an area of outstanding natural beauty. To that end be warned - the hotel is pretty much surrounded by motorway and can be a bit noisy in the morning rush hour (and is essentially a tower block).
The lobby is very nice and the restaurants are fine but nothing special really. Overall recommended, especially for business travellers, but if you have the choice I'd go for something more authentically Scottish with a bit more character (and a bit more central).

Excellent!

from A TripAdvisor Member
Excellent Hotel! lovely to visit, plenty to do within the hotel! Fantastic City! busy but a place to go to! Fantastic Shops! Restaurant was great in the hotel and the service was very good! I left feeling relax and refreshed! thank you! :) We will visit more often!!!

Wonderful hotel. Great staff. Great views!

from pitter
I have stayed several times at the Glasgow Hilton and although naturally it is pricey, it is well worth the cost. The rooms are spacious, clean with a great big bathroom. Whatever you do though, don't touch the minibar, it'll end up costing more than the room!

Ask for a high storey and you'll get tremendous views right across Glasgow.

Glasgow Hilton Earns It Stars

from Mr_Woo
During a month-long visit to Scotland, I had occasion to stay at the Glasgow Hilton on 3 separate occasions. It is a very professionally-run hotel with quality staff to match. Its only draw-back is the distance from town center and rail stations, but that is more than offset by superior service, food and bar facilities, and responsiveness to client needs. There was no problem in leaving a suitcase for several days while I took a lighter bag on a 3-night trip to Lerwick & Aberdeen. Several staff greeted me by name on return stays even though their only frame of reference could be memory.

cols showers!

from A TripAdvisor Member
We stayed at the Hilton on the weekend of 7 August, in a lovely room on the executive floor. Executive lounge is a great added extra with nice freebies! Leisure club in basement, reasonably nice but with friendly staff. Breakfast yummy - but had to make own toast. Had lukewarm bath in evening and NO HOT Water next day. Had cold shower, was told there was nothing they could do as whole hotel was affected - no offer of reimbursement, just empty apology. 5 star lobby but otherwise definitely 4 star standard and no points for the cold shower.

Top Local Tips for Glasgow

Room allocation Ask for a high floor on the motorwaay side. Its quiet and if you get one with the bay window the rooms are a little larger

Allownces Find out any extras anything you do at the hilton ask how much is it going to cost, even if you think you have already paid for dinner!

the list glasgow produce a restaurant guide called the list and they have hitlist recommendations, great place to find a good restaurant if new to the area

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Other names for Hilton Glasgow Hotel

  • hilton international glasgow
  • hilton glasgow
  • glasgow hilton international
  • glasgow hilton hotel
  • glasgow hilton
  • Address: 1 William Street - Glasgow - Scotland - G3 8HT - United Kingdom
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