Erskine Bridge Hotel Glasgow

Charged full 5 night stay despite checking out on 3rd night. Rooms are in need of refurbishment. Staff are rude. Parking lot is a muddy field. Rooms are cold and windows don't shut properly

Shabby outdated decor. Lifts noisy and erratic. Carpets stained and worn in corridor to room. Room shabby, electric socket hanging off wall. Curtains had holes in. View of Clyde spectacular but marred by constant noise from back of hotel and kitchen smells. No mattress cover, no duvet just blankets, decor beyond a joke, carpet looked filthy, table lamp didn't work. But it did have a trouser press............ No idea about the other facilities as was too traumatised by the ones I did see. Horrible.

Wonderful housekeeping staff made a difference to the comfort of our stay lovely people.

This hotel needs updating and needs reliable staff and equipment ,failed to give us wake up call causing us to miss plane, no one admits responsibility and I am £300 out of pocket.

On arriving in our room we were met by a terrible of smell of urine, the bedcover and chair were stained and the carpet dirty. We would have expected better from a 3 Star hotel. Even if the rooms are old and dated, they can be cleaned to a higher standard.