Torr House Hotel

, Elgin, United Kingdom
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Torr House Hotel

, Elgin

Rooms: 8

8 Moss Street - Elgin - Scotland - IV30 1LU - United Kingdom (0 343)542661
22 Traveller

Reviews - Torr House Hotel

« 1 2 »
1/10
NON-customer service
Submitted by: Edward in 20/01/11
  • Age Group: 60plus
  • From: United Kingdom
  • Traveller type: Retired
Time approx 16.30; female mrmber of staff sitting at table reading newspaper. As we (party of four) entered she looked up and snapped "We'e not open till 5 o'clock" and continued reading her paper. When asked if it was possible to get cups of tea while we waited, only response was "We're not open." We went across the road to the Ashvale Fish Restaurant and a great meal served by friendly staff.
8/10
Food lovely
Submitted by: Irene in 09/08/10
  • Age Group: 5160
  • From: United Kingdom
  • Traveller type: Mature Couple
Having read some of the reviews for Torr House I felt I was reading about a different place. We stayed for 2 nights and had no complaints. The staff and owners were very pleasant. Our room was small but adequate. The breakfast was lovely and we had dinner in the hotel both nights and it was good (huge portions tho!) We would certainly stay there again.
1/10
Absolute Awful
Submitted by: Lesley in 17/10/09
  • Age Group: 2630
  • From: United Kingdom
  • Traveller type: Family Traveller
I was up visiting some friends and we decided that we would go out for our tea and we decided on the Torr. There was 4 of us and we got seated pretty much straight away but we were then left for a good 15mins before we even got our menu's to look at then we had to wait even longer for our order to be taken. Once we got the food it looked like it was last weeks left-overs. The curry was just sauce,hardly any chicken in it,the nan was burnt and solid. The chips were cold, salad looked like mush, lasagne was burnt on the top but cold in the middle. The waitress was rude and was more interested in her gossip with the kitchen staff as we could hear every word,and the man at the bar was also rude when we complained,he was only interested in taking our money and getting us out!i could go on...
Basically don't waste your time or money on this place.
10/10
great place to eat
Submitted by: lorraine in 21/07/09
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Weekend Breaker
we went to the torr for sunday lunch it was fab food was great staff were friendly we will definitly be going back
1/10
Awfull food and staff
Submitted by: ELAINE in 28/05/09
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
What a shock we had when going to dinner at the Torr House. I felt the staff very rude and unhelpfull . Food was not much better. My husband and i shall never return to this place. I think they need help from gordon ramsay .
1/10
disscusting
Submitted by: callum in 28/05/09
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Adventurer
Never go to this place its the worst meal i have ever eaten !!!!! Bad service and bad managers attitude what more can i say . STAY CLEAR
9/10
Excellent
Submitted by: Ben in 08/05/09
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Business Traveller
Cannot speak highly enough of both the staff and the food, good high quality honest food situated right in the centre of Elgin, reasonably priced (especially considering size of the portions), was especially impressed by the friendly atmosphere and will definitely be returning if my travels ever take me that way again
10/10
Very Nice service, nice food, nice Hotel all in all
Submitted by: Jimmy in 08/05/09
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Adventurer
Great location for a hotel..... close to the town and all the shops & night life in Elgin.

I disagree with all the comments about the managers, i found them to be very pleasant and helpful. nothing was too much trouble.

Breakfast was just what i needed to start my day, ate lunch, which wasnt a wise move as the portions are so big haha and evening meal too. it wasnt to my liking, there was nothing wrong with it but i just didnt like it,why complain about it like the others below? would you take a meal back to the supermarket if you didnt like it?

10 out of 10 and thanks again for a lovely weekend

jimmy and isobel
1/10
meal or rather no meal
Submitted by: sanny in 08/05/09
  • Age Group: 60 +
  • From:
  • Traveller type: Retired
On visiting Elgin today my friend and I called at Torr House just after 2pm and requested a meal, to be told "no kitchens closed". Not even a sorry or some info on where else we could go. People were sitting eating in the bar but it was a definite no just go. We did, and we certainly won't be going back. In a town centre restaurant we were served a lovely meal from friendly staff, and when in Elgin again will definitely go back there as the difference in staff attitude was incomparable.
1/10
horrible meal
Submitted by: lisa in 30/04/09
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
the meal mwas tasteless the staff were very unhekpfull and we even got charge for a meal we had ordered and sent back because it was ineable!!! Dont bother eating hereunless you want to waste your money.
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