Historical Traveller Reviews of The Scotsman Hotel
from A TripAdvisor Member
What a hotel! The Scotsman lives up to its well-deserved reputation as one of Edinburgh's best. Our room (402) was just off the lobby and is among the nicest hotel rooms we've seen in travels throughout N. America and Europe. Well designed, beautiful fabrics, fantastic bath with Molton Brown products and a superb view of the Balmoral. The staff was very friendly and knowledgeable.
Location is fantastic! One block from the Royal Mile and just two from Princes Street! If you're taking the train, you can take the lift down to level zero and walk across the street into Waverly Station! How convenient!!
Minor issues: room 402's windows don't open very far because the drapery hangs over the top. This makes the room a tad warm during the summer days. Also, we had to call twice for ice on 2 occasions but it wasn't a big deal. Perhaps we were impatient as the room was warm!
Overall, the hotel merits an "excellent" rating from us and we'll definitely stay at the Scotsman again.
MOST OVERRATED HOTEL EVER
from A TripAdvisor Member
I stayed in the Scotsman hotel last sunday for the first and last time. What a major disappointment on a number of points.....this is no-way a five star hotel, I'd say it was more 3 star.....possibly 4 at a push. Arriving at 1-ish on Sunday afternoon our Publishers suite room was still occupied and we did not get into it til well after 3!!! Fair enough maybe....but the rudeness of the girl on front desk when we didn't check out on Monday morning til 12.40. The television wasn't working in the living room area.... and there was no remote.
My fiancee requires a foam duvet and pillows due to a feather allergy....these took a few phone calls too many too arrange and were even told they didin't do foam duvets at one point.
Probaly the biggest complaint has to be the lack of air-conditioning in the hotel!!!! We were swelteringly hot all night because the windows are locked in the room!!!..... as the front desk said...its great in winter, but no good in summer..... so no good nights sleep in the summer months.
Why would anyone ever want to stay in the over-hyped over-priced joke of a hotel. There is the BALMORAL just a couple of hundred yards away which we stayed in on Saturday night..... wonderful in every way....the most friendly efficient staff, grandeur in every area, the No'1 restaurant is to die for, the huge comfortable rooms, the fantastic views of the castle etc...... i could go on. Roll on my next Edinburgh stay in this Scottish hotel heaven.
I booked this hotel from a late deal website as a treat for my husband's 30th birthday and do not regret my choice for a second!We arrived slightly earlier than the appointed check-in time of 2pm and were met on the street by one of the concierges who relieved us of our baggage (1 bag and 1 shirt!) and escorted us to reception. We were dealt with swiftly and in a friendly manner by the staff who were quick to ask if we needed help with reservations for dinner or advice on what to see and do.Another concierge, Scott, showed us to our (huge!) room on the 2nd floor and helped us to settle in. He showed us all of the facilities and helped to fix the TV which was not working. He got us a map to show us where our restaurant for the evening was.We had a lovely lunch in the brasserie (entered by the back door!) which whilst pricey, was absolutely delicious. Service was attentive without being intrusive. We spent a leisurely day around Edinburgh and returned to pamper ourselves before dinner. I enjoyed a long soak in the fabulous bathroom in the previously mentioned bath with taps in the middle. No scalding here as did not rub up against them! Molton Brown toiletries and soft bath towels and robes all helped me to feel relaxed.Had a wonderful sleep in a comfortable bed and the following morning ventured down to the health club via the lift. We were welcomed and shown the facilities. Had a swim and a jacuzzi. I loved the swimming pool although my husband thought it was a little too dimmly lit! The only disappointment in the health club was a ridiculously over-priced breakfast menu (?2.50 for toast)..although when we complained about the quality we were given a 50% discount.All in all a fabulous stay and we will not hesitate to return. We would even take our baby daughter with us as the room was easily big enough to accomodate a cot at one end with us being able to have our own space at the other. Baby sitting services are available as well as other child friendly extras.
from A TripAdvisor Member
an old fashioned hotel with all the trimmings, staff could not of been more helpful, the rooms are excellent and the roll top bath a delight, would recomend a stay in the scotsman to anyone that whats to be pampered in Edinburgh
from A TripAdvisor Member
I was a bit concerned on our choice of hotel after reading the previous review a few days before we went. However, on arrival, the hotel & staff were second to none! We had booked a great deal online & arrived to find we had been upgraded to a Publisher Suite! The room was wonderful with fantastic views over the city & many luxurious touches. We found 'Escape' with great ease (get into the lift & follow the signs!) & the staff there were so helpful & welcoming. The swimming pool is well worth a visit & if you can manage it early morning, you will probably have the whole place to yourself. A special word has to be be said for the Concierges, who did an amazing job. They even accompanied us the few short steps into the brasserie & found us a seat! Unlike the previous reviewer, we found that we received more attention by coming through the back door, so don't dream of going out onto the street!! Overall we had a truly superb time & am currently checking out another visit!
More hype than substance
Chose this hotel partly on reviews from this site which were good. We felt the hotel did not live up to all the hype, and didn't deliver 5 star standards.Disappointments were being sent away when we arrived at 10.15am to return at 3pm when our room would be ready. It wasn't ready when we returned at 3.30pm which is a bit much with an 11am checkout!
Lifts are inadequate and slow when working, and were frequently out of order which is a problem when there are 9 floors! You need to be fit!
Some of the acclaimed high tech equipment in the room did not work. Met a couple in one of the faulty lifts who had changed rooms three times.
The attractive health club is very much a separate business and very difficult to access from within the hotel (no popping down in your robes!).The layout is a real rabbit warren, very confusing and a little unfinished looking in places - and the hotel lacks a centre or heart with a very small afterthought reception behing the brasserie restaurant. The attractive bathroom had a tiny narrow bath with taps in the middle, well positioned to scald, and the bath flooded the floor when its occupant moved! Entrance to the brasserie from the hotel was through the back door - and you needed to walk to the street door to get any attention. No special arrangements or tables were available for residents in the restaurant - and only much persistence and a personal visit mid afternoon on the Saturday produced a table for two that evening.On the plus side, the room, once you got to it, was modern, attractively furnished, and of a fair size, with a comfortable bed. The food and atmosphere in the brasserie was good. The breakfast in the breakfast room (once you found it ) was also good. The staff were pleasant - and gave the impression of trying hard when all was not well. The location is also good.Overall we felt this was a good food and beverage operation and a good health club focussed on the general public - with nice rooms as an afterthought rather than a full service hotel. First impressions of the Balmoral across the road suggested it more closely resembled the 5 star hotel we had expected - however we did not see the rooms!
What an amazing place
We have just returned from a weekend break in Edinburgh having stayed at this wonderful hotel. I just can't tell you how much we enjoyed the break thanks to the superb staff. We had an amzing room, which was bigger than expected with a huge bay window. The bathroom was gorgeous with marble, molten brown and even a penguin soap!! We loved the extra touches of the cd/dvd player and the very cool hatch concept so that you can have your room serviced delivered without disturbing you. The spa was lovely and worth a visit just to see that stainless steel pool, although you might have a hard time naigating round the corridors of the hotel finding your way!!! All in all, the hotel is very just gorgoeus. we can't wait to go back.
A beautiful place
My friend and I recently stayed at The Scotsman. We arrived the weekend after the MTV crowd had checked out and I'm pretty sure we were treated just as well as all the celebrities would have been! Our room on the 8th floor was enormous and beautifully-decorated. Gavin, the Concierge, showed us all the facilities and was very charming. We visited the spa on two separate occasions. What a place! The dimly-lit pool area was most atmospheric. The ever-changing neon strip-lights situated just below the water-level was inspired. The breakfast was phenomenal! Every member of staff we met was unfailingly friendly and polite. This hotel is a perfect model of how all hotels should be run. In short: we liked it a lot!
Great if you have lots of money!
from A TripAdvisor Member
Due to a error in our reservation we managed to see 3 types of room during our 2 night stay. Standard rooms - very small and not what i would expect from this hotel, not acceptable & over-priced. Deluxe room - as long as you get one on a level above floor 5 it should be ok - fitments excellent, average room size for a city hotel. Publishers suite - expensive but much more room and large bathroom. All the bedrooms had fantastic features for those who like gadgets, it is obvious a lot of thought has been put into the room requirements. The North Bridge Brasserie - good atmosphere, good food & service. Do not come here for lavish surroundings, come for excellent facilities and friendly service.
All this and a stainless steel swimming pool too
Just home from a three night stay at this wonderful hotel. Location could not be better for seeing the sites of Edinburgh, marvellous city that she is. We had an Editor's room, brilliantly done up in tweeds with great views of Calton Hill in one direction, the Scott monument and Prince's Street in the other. The room has absolutely every ammenity you could possibly want from coffee and tea makers to flat screen TV with internet access...even a big old-fashioned bath tub installed int eh turrett in the corner fo the room! The food was first rate-- especially in the Breakfast room and Vermillion Restaurant. The staff could not do enough for you and were extremely helpful. Now, as to that swimming pool, as a hotel guest you have access to Escape, the splendid healthclub in the 68 room hotel. There you will find 60 workout stations and one incredibly stunning 60 foot swimming pool. If you are any kind of hotel fancier The Scotsman truly should not be missed .
Top Local Tips for Edinburgh
parking is expensive, sort parking out before you go. No need for a car in the city centre area. Consider park and ride. Perhaps leaving car on the outskirts of Edinburgh at train or bus park and ride.
Not to be missed, views from castle, Royal Yacht Britannia excellent, round trip on tour bus, keep ticket and check other places as they give you discount with it. This is an unbelievably beautiful, historic city.
Climb Arthur's Seat for a great view of the city all the way to the Firth of Forth and the Forth bridges.