Royal Terrace Hotel, Edinburgh, United Kingdom
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Royal Terrace Hotel Edinburgh
Traveller Reviews
Official Contact Details - Royal Terrace Hotel
- Address: 18 -22 Royal Terrace - Edinburgh - Scotland - EH7 5AQ - United Kingdom
- Phone: (0 31)5573222
- Email:
- URL: http://www.primahotels.co.uk/
- Hotel Class:
- Rooms: 104
"Having stayed for 7 days at this advertised 4* Hotel I have to say I was......"
"We had tickets to see Mary Poppins at the playhouse and decided to book an......"
Reviews of the Royal Terrace Hotel
7 reviews
Customer Care
Submitted by: Karen Bowen in Jan 2009
- Age Group: 51 - 60
- From: United Kingdom
- Family Traveller
Having stayed for 7 days at this advertised 4* Hotel I have to say I was disappointed. The room whilst adequate and clean lacked some 4* requisites - bottled water, mini bar and good quality toiletries.
It felt for most of our stay that there were also reduced services and if this is the case guests should be informed of this in advance of their stay.
The Terrace Brassiere seats 32+ and you are asked to book. On the day of arrival we wanted to book for 11 people but were told that due to a previous booking for 12 at 18.30hrs we could not be accommodated until 19.30hrs (these were the only bookings that night). We duly waited until 19.30hrs but then had to wait half an hour for our starters to be served and then another 20 minutes for our main course - two of which had to be sent back because they were wrong!
Breakfast - the service of tea/coffee was sporadic and often cold and on several occassions the food had either been overcooked or looked and tasted as if it had been...... Read more
3 out of 3 readers found this review helpful
Excellent Stay
Submitted by: CATHERINE in Nov 2008
- Age Group: 41 - 50
- From: United Kingdom
- Weekend Breaker
We had tickets to see Mary Poppins at the playhouse and decided to book an overnight stay at the royal terrace hotel because of it's ideal location. Arrived at 3.30pm (saturday) and had no problem getting parked. When checking-in we were told that we had been upgraded to one of their suites, which turned out to be one with the glass- enclosed bathrooms, with rolltop bath. The room was fantastic, huge comfy bed, lovely fireplace, flatscreen tv, 3 large windows with great view . We had a delicious early-dinner before the show,with very good service from the friendly staff. The breakfast was not as good as other hotels we have stayed at (where the hot food was cooked to order) but was still enjoyable and still hot enough. We would certainly stay here again, great value for money considering our luck with the upgrade!
3 out of 3 readers found this review helpful
Never again
Submitted by: Vidler in Mar 2008
- Age Group: 31 - 40
- From: United Kingdom
- Mature Couple
I booked this hotel on internet, but the time my wife and I arrived was a disaster. The rooms are dirty and the hotel looks very dirty and dusty. We left after receptionist showed us a different rooms.
7 out of 7 readers found this review helpful
Well, I had a terrifc stay
Submitted by: Rebecca in Feb 2008
- Age Group: 31 - 40
- From: United States
- Weekend Breaker
We had a fantastic stay - had a lovely room that overlooked the Firth of Forth and the large flatscreen TV was enjoyed by the other half! Had one of the best meals I have experienced in the Restaurant - great choice on the menu and the food was declicious. Leisure facilities are modest but nice and quiet where I didn't feel self concious letting it all hang out!!
Was a bit worried after reading some negative views, but I guess some people are very hard to please! Had a great time - very frlendly staff, great room, great location and fantastic food. Will go again and not hesitate in recommending.
7 out of 7 readers found this review helpful
Rubbish
Submitted by: david in Feb 2008
- Age Group: 41 - 50
- From: United Kingdom
- Family Traveller
Rude staff. Breakfast was cold and basic. Room was not 4 star. Get a B&B you will save money. Avoid.
5 out of 6 readers found this review helpful
Read 140 additional reviews of the Royal Terrace Hotel at TripAdvisor
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