Royal British Hotel, Edinburgh, United Kingdom

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Royal British Hotel, Edinburgh

Traveller Reviews

Rating

4.8/10

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Official Contact Details - Royal British Hotel

Address: 20 Princes Street - Edinburgh - Scotland - EH2 2AN - United Kingdom
Phone: 0131 556 4901
Email:
Official Website:
Hotel Class:
Rooms: 72

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"Check in time 2pm. check out time 12pm noon I first booked a room from this hotel on first..."

"After spending 5 nights at The Royal British Hotel, a cleaning person threw out a bag that was on..."

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Reviews - Royal British Hotel

5 reviews (Showing 1 - 5)

Rating:

8/10

Exceeded expectation

Submitted by: deb in 04/02/08

Age Group: 18 - 25
From: United Kingdom
Traveller type: Budget Traveller

Check in time 2pm. check out time 12pm noon I first booked a room from this hotel on first impression and ideal location from the details given on the hotels website, then I decided to read the reviews.... The more I read about this hotel the more I wanted to cancel. But, I can honestly tell you this hotel is located above the Disney store right out side the main bus stops on the famous princes street (which is known for its shops). This hotel has the perfect location to be in edinburgh, just across from princes mall, right by waverly train station, close to the castle, a short walk to the royal mile and haymarket. The hotel it's self. when you first walk in there is a huge stair case but if you follow the corridor you will be taken straight to a lift (the corridor smells like damp so hold your nose). Reception and all staff our very friendly welcoming and helpful. The rooms, I would advise you to stay in the advance en suit double bedrooms as they are very spaceous, clean, mordern great sized bathroom, with sink, toilet, bath, shower, and mirrors. towels included plus soap ect.. you have a fully furnished lounge, with a tv, dresser, and kettel including coffee, tea, sugar (look inside dresser to find) . the actual bedroom a big double fully furnished room with wardrobes, dresser, hair drier, and tv. room serivce everyday at 10am. You could have a continental breakfast either bought to your room or you can go down in the resturant to eat same as with other meals you might want to eat, room service avalible, menu in lounge area of room. I would stay here again. Summary: Good points: -Location -staff -room -cleanliness -spacious -variety of food. Bad points: -decor a bit dated -smell of damp on ground floor to lift -noise of the traffic/sirens on main roads (ask for a rear facing room)

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Rating:

1/10

Threw Away Personal Property with No Compensation

Submitted by: Edward in 01/08/07

Age Group: 51 - 60
From: United States
Traveller type: Mature Couple

After spending 5 nights at The Royal British Hotel, a cleaning person threw out a bag that was on our desk in the room that contained my prescription sunglasses. Even after the cleaning person confirmed to the hotel management that yes she had thrown away the bag from the desk, the hotel still showed no interest in providing any compensation. Neither the hotel nor its parent company, The Cairn Hotel Group, has taken any responsibility for throwing away a customers personal property or providing any level of compensation.

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Rating:

5/10

Breakfast

Submitted by: Elaine Allan in 11/14/06

Age Group: 31 - 40
From: United Kingdom
Traveller type: Family Traveller

We were greeted in the dining room by the breakfast waitress with a gruff "How many?". We presumed she meant how many people, and replied two, and were then told to "sit there". Our cooked breakfast order was taken quickly. We were enjoying the first part of our breakfast, that being fruit, when our cooked food arrived. It was clear that we were not ready for this part of our breakfast, but the food was left anyway. We ended up skipping the remaining fruit and cereal, rather than letting the food become cold.

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Rating:

4/10

Central

Submitted by: in 06/13/05

Age Group: 31 - 40
From: Sweden
Traveller type: Business Traveller

The hotel keeps a good scottish standard and have a very central location where everything is within reach.

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Rating:

6/10

Well located

Submitted by: John in 04/28/05

Age Group: 31 - 40
From: United Kingdom
Traveller type: Business Traveller

The hotel is very well placed, being at the top of Princess Street, and is handy for all the major tourist attractions and the train station. It is clean, comfortable and the staff are friendly, but don't expect luxury.

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