The Point Hotel in Edinburgh was awful - I've never returned from a holiday so stressed. The rooms weren't cleaned properly (dirty cups remained unwashed and in the room for the entire three night stay), the water didn't work for most of the visit and the staff would promise to bring things (such as water to wash out soap-filled hair) and it wouldn't turn up. Complaints were met with rudeness and ineffectiveness. A letter to the Manager was similarly unforthcoming. Don't stay here - it's dreadful.
9 out of 9 readers found this review helpful
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The Point is a thoughtful, intelligently and distinctively designed modern hotel, with excellent attentive staff, a good restaurant and stylish bar. The breakfasts are excellent.
It is located near to West Port, which is a 'characterful' but up and coming area. It is 10 minutes from the city centre, grassmarket and the castle and many other central sights, making it a great base to explore the city.
18 out of 18 readers found this review helpful
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An excellent hotel, one of the best I have ever stayed in. Everything about it was Perfect, the views, the staff, the rooms, the food, the bar. The list is endless. Will defo be going back. Recommended to everyone. All age groups
19 out of 19 readers found this review helpful
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Recently stayed here over the May bank holiday weekend. The area surrounding the hotel isn't very good - numerous strip clubs! However, good location to get to everywhere of interest/shopping etc.
This is described as a modern contemporary hotel but both myself and my husband found it rather drab! Corridoors leading to the bedrooms were hideous.
Room we were given was extremely small, in fact one of the smallest I have had the misfortune to stay in - bathrooms aren't very light and the shower was hardly working and when it did it nearly blew you off your feet as it was extremely powerful!
The only redeeming feature was the breakfast - good quality and good selection.
28 out of 28 readers found this review helpful
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