Osbourne Hotel, Edinburgh, United Kingdom

 

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Osbourne Hotel, Edinburgh

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Rating

1.0/10
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Official Contact Details - Osbourne Hotel

  • Address: 51-59 York Place - Edinburgh - Scotland - EH1 3JD - United Kingdom
  • Phone: (0 31)5565577
  • Email:
  • URL: http://www.osbournehotel.com
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 57

"the only good thing about our stay at this hotel was the breakfast if you were lucky enough to..."

"This hotel is in need of a refurb. Clean Rooms. Only soap - no shampoo! personally would rather..."

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Reviews - Osbourne Hotel

3 reviews (Showing 1 - 3)
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Rating:

1/10
hotel overall
Submitted by: jennifer in 06/30/09
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type:
the only good thing about our stay at this hotel was the breakfast if you were lucky enough to get one. the hotel was dirty and smelt of fast food from the chicken cottage below, had no facilities for disabled and lift was very small, rats were running around the rubbish out side and our coach ended up with a £60.00 fixed penalty charge due to hotel staffs bad advice.had no microwave to sterilise babys bottles and road works just outside front door, meaning that the elderily party we had with us had about a five minute walk with their luggage to get to the hotel.this has put us off ever coming back here again.
 
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Rating:

1/10
Rude staff - No shampoo!!!!!!!
Submitted by: DEBRA in 10/30/07
  • Age Group: 41 - 50
  • From:
  • Traveller type: Weekend Breaker
This hotel is in need of a refurb. Clean Rooms. Only soap - no shampoo! personally would rather have had that than a kettle in the room. The breakfast was non exsistent,forget it- said Full Scottish Breakfast - there was nothing Full about it. On the counter were 4 bits of pale fatty bacon, some undercooked tomatoes, a pot of dried up scrambled egg and some greasy looking potato cakes. The cereal had all been eaten and the staff seemed to go out of there way to ignore you, so no toast was brought to us and four people arrived and had to ask for a table to be cleared and reset for them-Service without a smile!. We left and went elsewhere for breakfast. The room needed urgent redecoration and with that and the nasty looking food it was all a bit off putting.
 
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Rating:

1/10
Save your money and stay in a hostel
Submitted by: Jane in 08/29/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
We weren't sure what to expect having read the other reviews and went with an open mind. Sadly the hotel lived up to the poorer reviews. It is in a great location and is very central but it's dingy, shabby and to be perfectly frank gives a terrible impression of Edinburgh if this is the standard of accommodation there. You arrive into an entrance way which makes Fawlty Towers look like the Ritz. We had to wait while staff buzzed about and didn't even acknowledge us. We then weren't give any instruction or directions as to where our room was, just handed a key and told nothing. We found out when breakfast was from other guests. The room itself beggared belief - crumbling paintwork on the carpet by the window, a huge stain of some kind on the ceiling, a tiny TV with 2 working stations. Had it not been for the fact that everywhere else was booked up for the festival we would have gone and rebooked an alternative immediately. Unwelcoming, dismal, shabby, tired, scruffy and seedy are the words that spring to mind. Breakfast was okay but I would genuinely tell people to save their money and stay in a hostel rather than paying for a hotel which the Osbourne has a cheek to call itself. We were very disappointed and would dissuade anyone from booking.
 
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