Novotel Edinburgh Centre Hotel

, Edinburgh, United Kingdom
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Novotel Edinburgh Centre Hotel

4 star

Rooms: 180

80 Lauriston Place - Edinburgh - Scotland - EH3 9DE - United Kingdom Hotel Website | | 131/6563500
597 Traveller

Reviews - Novotel Edinburgh Centre Hotel

A tad overpriced
Submitted by: Sue in 30/08/06
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Family Traveller
This hotel was not far from the ( about 15 mins walk 3 mins in a car ) castle ..which suited us ..Beds were comfortable but the rooms could have been bigger ..Nice shower and bath and the tv could be seen and heard whilst in the bath ! Staff friendly. CAR parking is on a first come first served basis and we had to park our car elswhere the first night !(as the carpark was full) ..we were lucky to find a space and had to pay whatever it was ... ok not fabulous .. Playstation in the foyer was broken much to the disappointment of our children .. Pool /sauna and steam rooms good ..

Historical Traveller Reviews of Novotel Edinburgh Centre Hotel

Nice central, modern hotel.

from BooglaJ
Hotel location is excelelent and easy to find. Room was ok but slightly shabby for a modern hotel and it wasnt the cleanest. Staff were helpfull but slow. Swimming pool was nice although there was soiled towls scattered all over the changing rooms. If I got the deal again I would go back (£80 per room per night) but I would not pay any more for it.

wow how great

from StevenAimz
Our stay in the Novotel was in October 2005. as a young couple we were celebrating our first anniversary and decided to try Edinburgh. The hotel was great, outside appearance was really nice. The bedroom was spacious and very clean. The bathroom was also great, the shower was huge, and the sink had an amazing style to it, with a light at either side of the mirror, was like a superstars bathroom. The only downside was that the toilet was next to the door, detatched from the bathroom. All in all the room was clean, as was the hotel. Breakfast was good in the respect that you could choose what you wanted and have as much as you liked. The pool was lovely, although cold and the jacuzzi certainly did warm you up! The sauna caused a problem as the door was stuck when trying to get out, was a bit frightening in the respect that we thought we were trapped!!! But i would def go back to this hotel as we enjoyed our stay and would reccommend this to all!

Very good hotel!

from Ivanorris
After a dissapointing stay at the Novotel Newcastle I was not very happy about what to expect in this hotel, but I was suprised from the reception to the room. It's true that the rooms have a very strange shape but they are also large and beds are comfy. The pool and jacuzzi area is small but good enough. The gym is small too but maybe it is the best I have found in an Accor hotel. Breakfast is impressive, I enjoyed it very much. People of the staff I met are French or Asian so it could be not the best for English speaking people, but they're nice and kind. I must recommend this hotel and I am sure I would go again.

OK - nothing more, nothing less

from A TripAdvisor Member
Hotel OK, rooms clean and functional. Don't be fooled with the claim for 'private parking'. On arrival it was mentioned that the hotel car park was full but that we could take advantage of the pre-arranged 20% discount at the local NCP public car park. On checking out it was stated by the receptionist that the hotel has only 10 available spaces - clearly not mentioned on the company website. With 180 rooms for 10 spaces you better arrive early and hope for the best!

Great location, good hotel; could use a bit more attention to little things

from KathleenKateW
We enjoyed the Novotel and would stay here again. We especially liked the location - a short, pleasant walk to the Royal Mile and Grassmarket areas. Quiet area, away from the hustle and noise of downtown Edinburgh. DO NOT stay here if you want to focus on the Princess Street area - it's a hilly walk of at least 25 minutes from there.

The room was pleasant, although the toilet configuration meantioned by others was strange. You had to walk halfway around the room to wash your hands after using the toilet. Lighting was adequate for reading - something that's often a problem.

The breakfast buffet was only £12 PER ROOM, which was quite an acceptable price. (We had thought it was £12 per person before we paid the bill.)

So what were the "little things" that needed to be better? First was technology. We had trouble with the in-room internet service and the computer in the lobby didn't seem to work with several web sites we tried. The treadmill in the exercise facility was broken and it was clear it would not be fixed before the weekend was over. Some of the staff seemed somewhat abrupt and unfocused.

Still, we're tough customers, so 4 stars is a good review from us.

Pleasant hotel

from JLNH
We stayed here for a workshop at the hotel. The main complaint we had of both the meeting room and our sleeping room was that the temperature controls seemed to have no effect. The meeting room would get chilly later in the day and we ended up asking for an electric heater. In the sleeping room I put on a sweater (jumper to you locals!).

The other complaint was that our room had a connecting door to the next room (locked) that did not block sound. The women next door were definitely chatty and we could hear every word, although we didn't speak Chinese so their secrets were safe.

Other than that the hotel was pleasant, the staff helpful, and the location reasonable for exploring the old town area.

Great location

from Ellie11
This hotel is in a great location with friendly, helpful staff. The rooms are spacious and well equipped, including a sofa bed, mini bar and ironing board. The room decor was nice - could maybe do with a lick of paint - and the bathroom and power shower were really modern and clean. The views of the Castle are fantastic - you see it all from a different angle.
The parking seems to be a problem; the hotel car park only seems to offer around 15 spaces but to be honest you are so central that you really don't need a car. We parked at Castle Terrace which is only a 5-10 minute walk away but quite expensive - £10 for the night after the hotel discount. We got the room for £85 direct from the Novotel website but we didn't pay the additional £12 for breakfast - there are lots of inexpensive sandwich bars nearby which offer hot breakfasts and hot breakfast rolls. I wouldn't hesitate to recommend this hotel.

Perfect for a City Break

from NixKitz
My husband and myself stayed at the Novotel for a weekend break in April 2005. I would say it is the perfect city break hotel - modern, clean, central.

Staff were very helpful at the reception desk and we checked in with no problems. Our room was fantastic! We knew that the hotel had been recently refurbished and it really makes a difference - yes it is a chain hotel and therefore could be seen as bland but I loved it and felt very cosmopolitan staying there (this from a Londoner!).

The room was a strange L shape. The toilet was immediately to the right as you walked in, along with the super duper safe (if only everywhere had these) and the usual complimentary coffee/tea facilities.

There was a long wall of windows with a fab view of the castle (yay for the 5th floor!) which was great to look at when sat on the sofa, tea and biscuit in hand. The bed was comfy and lots of space to put clothes, make-up etc in the room.

Main bathroom was small but clean - strange shaped sink!

Best of all was the swimming pool - think we lucked out as both times we used the pool we had it to ourselves. So clean and really impressed with the pool/jacuzzi area...even if other guests can see you when they walk between the bar/reception and the toilets!

We had a quick drink in the bar or evening which was ok.

Hotel is a short walk from the Royal Mile (although seemed longer as v cold when we were there).

Thanks to Trip Advisor we went to the Petit Paris on the first night and I agree it is a fab restaurant. I would also recommend Plasir du Chocolat - a whole page of hot chocolates to choose from. Both would need booking in advance.

Great location, ordinary hotel

from bakery
We stayed one night at the Novotel because we had tickets for the Tattoo and didn't want the hassle of standing around waiting for a taxi or a bus along with a crowd of people. The Novotel location was perfect -- an easy walk for us with our two children. Other than that, I'd have to say the hotel was adequate but not outstanding. It's obviously a convention hotel and the lobby was always packed with at least one group of people wearing name tags. Dinner in the restaurant was OK. The staff was pleasant enough, although many of them had quite basic English-speaking skills. I found the room layout a bit strange, with the toilet right inside the door, but the sink in another room around the corner, the door of which couldn't be opened fully without hitting the side of the bed. For such a central location, though, the room was very quiet. All in all, if you're looking for a decent hotel in a central location, you could do worse than the Novotel.

Housekeeping Niggles Prevented 5 Stars

from RedRick
Having noted the consistently good reviews on here, my Girlfriend and I stayed here for a 4 night city break (monday to thursday). We booked through a website & paid approximately £85 per night for our twin (room only).

Our first impressions were very positive. We weren't really bothered about the view from the window (which was just as well) as we didn't intend staying in the room very long. None of the rooms have balconies in any case.

Inside, the room was aesthetically pleasing. The overall floorspace is quite reasonable when you consider the amount which is taken up by the seperate toilet & very usable hot drink / safe unit.

The free in-room safe was a welcome surprise, although if you're one of those people who has problems programming a VCR, you may need to devote some time to learn how to use it! A proper iron with full size board was another handy extra.

The bathroom was excellently equipped with modern & stylish components, with the slight exception of the shower door; this tended to deposit water all over the bathroom floor upon exit.

Beds were quite comfortable and impressivley large, although the less mobile guest might prefer them to be slightly higher off the ground.

Housekeeping was our only real cause for complaint. As the hotel is so new, it probably shows up any dirt quite easily. Some of the fixtures and fittings in the room (& elsewhere) had dirty fingermarks on which I ended up wiping off myself.

On one occasion, we returned to find the beds made but the tea / coffee facilities unstocked & used cups left in situ. After two calls to reception, we were supplied with fresh mugs & tea bags etc, but the used crockery was not taken away. This was a minor matter but seemed suggestive of a deeper problem when viewed in conjunction with the consistent number of used room-service trays littering the corridors outside other guests' rooms.

The leisure facilities were very good - don't bother packing an extra towel for the pool etc as plenty are provided (free of charge). Changing facilities, however, are a bit cramped & can get awkwardly congested at peak times (late afternoon).

The location was quite satisfactory for public transport users like ourselves. There are shops, bars & restaurants within 5 mins walk and the No 23 / No 27 bus route stops 150 yards away with buses every 10 minutes taking you to and from the hub of the Old & New town areas.

We didn't eat in the restaurant, but some of the food from the bar was disappointing - the toast in my (small) club sandwich was 100% dehydrated - I suspect it was either reheated or had simply been made with stale bread. On the plus side, it did arrive quickly. Can't comment on room service either (except that they obviously have plenty of trays!).

Overall, we enjoyed our stay and would recommend this place to anyone who would appreciate the use of extra facilites i.e: pool, room service etc. If you're not particularly looking for these, save your money & try the Premier Travel Inn next door.

Top Local Tips for Edinburgh

See the Castle Edinburgh Castle is great and the architecture of the buildings is amazing

Steak Diner Go to the Buffalo Grill on Chapel Street, it's less than a 10 minute walk from the Novotel. Great steaks and burgers and really friendly staff. It's not licensed, so bring your own wine.

La Garrigue Restaurant We had a fantastic well priced meal for two, lovely food, great staff. £80 for two of us including 3 courses and a decent bottle of wine. Definately recommend it!


Other names for Novotel Edinburgh Centre Hotel

  • novotel edinburgh
  • edinburgh novotel
  • accor edinburgh centre
  • Address: 80 Lauriston Place - Edinburgh - Scotland - EH3 9DE - United Kingdom
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