Novotel Edinburgh Centre Hotel
Reviews - Novotel Edinburgh Centre Hotel
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Family Traveller
Read 596 additional reviews of Novotel Edinburgh Centre Hotel at TripAdvisor.
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Historical Traveller Reviews of Novotel Edinburgh Centre Hotel
Nice central, modern hotel.from BooglaJ
wow how greatfrom StevenAimz
Very good hotel!from Ivanorris
OK - nothing more, nothing lessfrom A TripAdvisor Member
Great location, good hotel; could use a bit more attention to little thingsfrom KathleenKateW
The room was pleasant, although the toilet configuration meantioned by others was strange. You had to walk halfway around the room to wash your hands after using the toilet. Lighting was adequate for reading - something that's often a problem.
The breakfast buffet was only £12 PER ROOM, which was quite an acceptable price. (We had thought it was £12 per person before we paid the bill.)
So what were the "little things" that needed to be better? First was technology. We had trouble with the in-room internet service and the computer in the lobby didn't seem to work with several web sites we tried. The treadmill in the exercise facility was broken and it was clear it would not be fixed before the weekend was over. Some of the staff seemed somewhat abrupt and unfocused.
Still, we're tough customers, so 4 stars is a good review from us.
Pleasant hotelfrom JLNH
The other complaint was that our room had a connecting door to the next room (locked) that did not block sound. The women next door were definitely chatty and we could hear every word, although we didn't speak Chinese so their secrets were safe.
Other than that the hotel was pleasant, the staff helpful, and the location reasonable for exploring the old town area.
Great locationfrom Ellie11
The parking seems to be a problem; the hotel car park only seems to offer around 15 spaces but to be honest you are so central that you really don't need a car. We parked at Castle Terrace which is only a 5-10 minute walk away but quite expensive - £10 for the night after the hotel discount. We got the room for £85 direct from the Novotel website but we didn't pay the additional £12 for breakfast - there are lots of inexpensive sandwich bars nearby which offer hot breakfasts and hot breakfast rolls. I wouldn't hesitate to recommend this hotel.
Perfect for a City Breakfrom NixKitz
Staff were very helpful at the reception desk and we checked in with no problems. Our room was fantastic! We knew that the hotel had been recently refurbished and it really makes a difference - yes it is a chain hotel and therefore could be seen as bland but I loved it and felt very cosmopolitan staying there (this from a Londoner!).
The room was a strange L shape. The toilet was immediately to the right as you walked in, along with the super duper safe (if only everywhere had these) and the usual complimentary coffee/tea facilities.
There was a long wall of windows with a fab view of the castle (yay for the 5th floor!) which was great to look at when sat on the sofa, tea and biscuit in hand. The bed was comfy and lots of space to put clothes, make-up etc in the room.
Main bathroom was small but clean - strange shaped sink!
Best of all was the swimming pool - think we lucked out as both times we used the pool we had it to ourselves. So clean and really impressed with the pool/jacuzzi area...even if other guests can see you when they walk between the bar/reception and the toilets!
We had a quick drink in the bar or evening which was ok.
Hotel is a short walk from the Royal Mile (although seemed longer as v cold when we were there).
Thanks to Trip Advisor we went to the Petit Paris on the first night and I agree it is a fab restaurant. I would also recommend Plasir du Chocolat - a whole page of hot chocolates to choose from. Both would need booking in advance.
Great location, ordinary hotelfrom bakery
Housekeeping Niggles Prevented 5 Starsfrom RedRick
Our first impressions were very positive. We weren't really bothered about the view from the window (which was just as well) as we didn't intend staying in the room very long. None of the rooms have balconies in any case.
Inside, the room was aesthetically pleasing. The overall floorspace is quite reasonable when you consider the amount which is taken up by the seperate toilet & very usable hot drink / safe unit.
The free in-room safe was a welcome surprise, although if you're one of those people who has problems programming a VCR, you may need to devote some time to learn how to use it! A proper iron with full size board was another handy extra.
The bathroom was excellently equipped with modern & stylish components, with the slight exception of the shower door; this tended to deposit water all over the bathroom floor upon exit.
Beds were quite comfortable and impressivley large, although the less mobile guest might prefer them to be slightly higher off the ground.
Housekeeping was our only real cause for complaint. As the hotel is so new, it probably shows up any dirt quite easily. Some of the fixtures and fittings in the room (& elsewhere) had dirty fingermarks on which I ended up wiping off myself.
On one occasion, we returned to find the beds made but the tea / coffee facilities unstocked & used cups left in situ. After two calls to reception, we were supplied with fresh mugs & tea bags etc, but the used crockery was not taken away. This was a minor matter but seemed suggestive of a deeper problem when viewed in conjunction with the consistent number of used room-service trays littering the corridors outside other guests' rooms.
The leisure facilities were very good - don't bother packing an extra towel for the pool etc as plenty are provided (free of charge). Changing facilities, however, are a bit cramped & can get awkwardly congested at peak times (late afternoon).
The location was quite satisfactory for public transport users like ourselves. There are shops, bars & restaurants within 5 mins walk and the No 23 / No 27 bus route stops 150 yards away with buses every 10 minutes taking you to and from the hub of the Old & New town areas.
We didn't eat in the restaurant, but some of the food from the bar was disappointing - the toast in my (small) club sandwich was 100% dehydrated - I suspect it was either reheated or had simply been made with stale bread. On the plus side, it did arrive quickly. Can't comment on room service either (except that they obviously have plenty of trays!).
Overall, we enjoyed our stay and would recommend this place to anyone who would appreciate the use of extra facilites i.e: pool, room service etc. If you're not particularly looking for these, save your money & try the Premier Travel Inn next door.
Top Local Tips for Edinburgh
See the Castle Edinburgh Castle is great and the architecture of the buildings is amazing
Steak Diner Go to the Buffalo Grill on Chapel Street, it's less than a 10 minute walk from the Novotel. Great steaks and burgers and really friendly staff. It's not licensed, so bring your own wine.
La Garrigue Restaurant We had a fantastic well priced meal for two, lovely food, great staff. £80 for two of us including 3 courses and a decent bottle of wine. Definately recommend it!
Other names for Novotel Edinburgh Centre Hotel
- novotel edinburgh
- edinburgh novotel
- accor edinburgh centre
- Address: 80 Lauriston Place - Edinburgh - Scotland - EH3 9DE - United Kingdom
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