Malmaison Edinburgh Hotel

, Edinburgh, United Kingdom
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Malmaison Edinburgh Hotel

4 star

Rooms: 54

1 Tower Place - Edinburgh - Scotland - EH67DB - United Kingdom | 0131468-5000
366 Traveller

Reviews - Malmaison Edinburgh Hotel

Historical Traveller Reviews of Malmaison Edinburgh Hotel

Highly recommended

from gymeddie
After enjoying a stay at Malmaison, Leeds my husband booked us a 2 night stay at Mal, Edinburgh. The room we had was of a good size and contained all the things needed for a brief stay. The location was good and took us half an hour to walk to Princes Street where all the main shops are and tourist information office is located. We did note that it is very close to a bus route (bus number 22) that goes to the main shopping area. For those not budget concious a taxi into the city costs about £6.50. The breakfast served at the hotel is excellent but we did go to a lovely turkish cafe 'Cafe Truvo' which is a few minutes walk from the hotel at the side of the water (the road is called 'Shore'). A full scottish breakfast is about £5.00 but they also serve, bagels, toast, beans on toast, scrambled eggs and a variety of specialist coffees and pots of tea. This is definately worth a breakfast stop.

I would recommend this hotel to others and would stay again on any future trips to Edinburgh.


from Ammo_B
My partner and me stayed at this hotel in January 2005 for a long weekend. We had a great time. From the second we walked into the hotel we were greeted and treated impeccably. I highly recommend this hotel when going to Edinburgh. Everything is easy to reach from the hotel, the city, Royal Mile, restaurants and the zoo!

Go there, and you won't be disappointed.

Loved it!

from Angelfishy
We stayed here on 31st July 2005. This was my first Malmaison experience, my partner had stayed here several years ago and had raved about it ever since. We travel a LOT and I have stayed in many 4/5* hotels around the world and this was definitely one of the best ever. The interior design of the room was gorgeous, and I wished we could have stayed longer. The four poster bed, the comfy sofa, the fantastic ensuite shower. Make sure you negotiate a good room when you book though, as they are in no way all equal. Ours was one of the top two and it was definitely worth paying the extra for. The only other negative is the distance from the town centre, however you are by the water and there are several eating places to choose from in close proximity. As you will guess from my rating the staff were exemplary, very friendly and helpful. Would definitely recommend this hotel to others and would try out other Malmaisons in the future.

A fantistic and relaxed Christmas

from A TripAdvisor Member
I have just returned from spending 3 days / 2nights at the Malmaison in Edinburgh. Having read the reviews on here I was a little worried that our Christmas maybe spoilt.

However, from start to finish we had a great time. Service from everyone was understated yet efficient, room was fantastic and we were given the front view we requested. Couldn't beat the hotel for Value for Money - £160 per night in a 'luxury suite room' over the Christmas break.

Both the breakfast and room service menu were very resonably priced especially when you compare it with other hotel chains. Breakfast was £9.95 - and you don't even get charged a delivery fee!! A great annoyance to me that seems to be spreading across the hotel industry.

What makes the Malmaison Hotels different is the fantastic and well equipped rooms and the nice little 'touches' that they add to their service i.e. DVD/CD,free internet. etc..

As it was Christmas and we had overindulged we weren't quite ready for room service; a nice bag of towels, soaps etc was left outside our door. Better than this though, on Christmas morning we awoke to a small gift of walnuts and chestnuts, oranges and a bottle of wine.

The Malmaison hotel is a ten minute taxi ride outside of the city centre in a quay side area; that said there are some great restaurants nearby and the area is very quiet. The hotel will arrange taxis for you and they arrive within minutes - one taxi driver told us the Malmaison gets priority.

All in all - the service and comfort we had at the Malmaison added to the enjoyment of our Christmas.

An eventful 2 nights at the Edinburgh Mal.

from pbh73
Check In:
Waited 10 minutes to be greated due to total absence of staff and then had the process interrupted by obviously more important matters such as phone calls.

Superior room was comfortable and had a high standard of decor/facilities. What they didn't tell us at reception was that it overlooked a heavy lifting equipment yard/compound on Tower Street that was operational from 7am on a Saturday morning. Noise was horrendous, sleep was not possible.

Dinner - Waiting staff were competent and food/wine was of a good standard.
Breakfast 1 - had to go looking for staff to order as completely absent from room for over 10 minutes, but otherwise OK if a little slow.
Breakfast 2 - possibly the worst experience in a hotel of this class, anywhere in the world. Ordered 2 cooked breakfasts requesting that the waitress give us 20-30 mins to take our time with fruit/juice/cereals etc. The meals arrived just 5 mins later and when i pointed out that we were still eating, the waitress slammed both plates down and walked away. The food itself was quite dreadful, rock-solid poached eggs, cremated tomatoes and mushrooms. I pointed this out to the manager who without apology removed the food from the table. When she returned, the only items to have been swapped were the eggs. Totally unacceptable and cheap behaviour from an establishment at the pricier end of the market.

OK but some minor niggles

from theoriginalsid
I'm a long-standing user and fan of the Mal chain and of the Edinburgh Mal in particular but even I'm forced to say that I was a tad disappointed this time. I agree that check-in was inefficient and the girl on reception was a bit brusque. I also suspect that she was economical with the truth when I was told that my rooms were not quite ready but were being prioritized.

Rooms -- all the rooms I've ever stayed in have been great and some have just been revamped with flat screen TV / DVD, slate bathrooms and MASSIVE showers.

Breakfast -- take my advice and have it very early or go out and have it round the corner in one of the local cafés.

Dinner: Book in advance or forget it

VFM -- what you'd expect in a capital boutique and no discernible mark-up during the festival so very fair.

Staff -- mixed. Some very helpful, a tad too many un-knowledgeable foreigners who don't always get what we Brits are asking for / on about -- esp. in the Brasserie. And the manager is gorgeous!


from A TripAdvisor Member
Malmaison Hotel - Edinburgh
Suite at Pound 185,-/night
Lied upon from moment of arrival by unprofessional receptionist;
served at hotel bar after 30 minutes waiting time - protests ignored;
confronted with arrogantly unprofessional manager;
Only breakfast crews, room-service & cooking reaching 1st class standard.
no excuse, explaination offered.
A caricature of a first rate hotel.

Stylish, comfortable hotel, with a very friendly staff

from scubadiver5
Spent the weekend of 6/7 th Aug here. We were upgraded to a fourposter room. The hotel was as comfortably furnished as I remembered it - our room was cream/black/brown, with dark green subdued tartan accents - quite lovely. Every gadget that would be expected in this standard of hotel was present in the room.

The staff were all very friendly and the hotel was ideally situated near several good bars and restaurants in Leith, but only a short taxi journey to Princes Street etc.

Only slight niggle was the length of time it took us to be spotted by a waiter in the bar on Saturday afternoon - but it was busy, so I will let them off on this occasion.

I would definately use the hotel again.

Quality and charm

from A TripAdvisor Member
My wife and I spent our honeymoon here. The staff were wonderful and upgraded us to a suite. All the rooms have their own style. Ours was very contemporary while our neighbours was Old French. The suite was split level and contained a comfortable bed, a snazzy en suite and a comfortable sitting room. All the electronics are high quality and you may hire dvds from reception. Taxis to the centre are cheap, you can walk in fifteen minutes or take one of the endless stream of buses. The bar is great, very fashionable and the surrounding area boasts many restaurants. The location is on the docks in a grand old building. Quality and charm sum it up.

Noise oh Noise!

from A TripAdvisor Member
We had a lovely stay at a city centre hotel and had been recommended the mal maison highly from a friend.
We viewed the rooms and chose which one we wanted for our honeymoon.
we checked in and enquired about dinner "Oh it's fully booked. You have to book well in advance" we were told. "They never told us that when we booked" I said. "But they wouldn't have known that it was going to be full" we were told straight after it is always fully booked early! We never did manage to sample the hotel food! They were very helpful in booking a restaurant for us. On arriving we were uncomfortable at the wine pricelist where the first bottle of wine was £450.00! It was a lovely meal bar the cost!

It was very windy the whole weekend and the metal gratings outside banged and banged ALL night. No sleep on our honeymoon for other reasons than it should have been we complained. You sould have said and we would have moved you but it is normally only the top floor it affects! They knew about the noise!

The bedroom was too hot and the bathroom was like an ice box.

We had a lovely stay, clean nice hotel but overpriced for what you got and the staff were so nice but unhelpful. Don't think we will be going back for another sleepless night where you can't wander down the stairs for a meal, unless it's for breakfast and they don't tell you it's a rip off extra!

Top Local Tips for Edinburgh

good dining nearby The hotel braserie is excellent but also , right outside the hotel are several excellent restaurants , one being top quality seafood and another being the excellent Michelin * restaurant Martin Wishart.

Grab A Cab Malmaison to City Centre is about £8 if you book a cab to town but hail one and it'll usually cost a fiver.

HMY Britannia The royal yacht Britannia is now moored in Leith docks and accessed from the Ocean Terminal shopping centre, which is about a 15 min walk from the Mal, with lots of nice bars and restaurants in betweeen. Even if you aren't a Royal-o-phile, its a really interesting tour, very well done and you get to see things like the Queen's bedroom and the state dining room etc. At £9, definitely worth an hour or two of your time.


Other names for Malmaison Edinburgh Hotel

  • malmaison edinburgh
  • edinburgh malmaison hotel
  • Address: 1 Tower Place - Edinburgh - Scotland - EH67DB - United Kingdom
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