Hilton Edinburgh Grosvenor Hotel, Edinburgh, United Kingdom
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Hilton Edinburgh Grosvenor Hotel, Edinburgh
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Official Contact Details - Hilton Edinburgh Grosvenor Hotel
- Address: Grosvenor Street - Edinburgh - Scotland - EH12 5EF - United Kingdom
- Phone: (0 31)2266001
- Email:
- URL: http://www.edinburgh-grosvenor.hilton.com/
- Official Website:
- Hotel Class:
- Rooms: 186
"The room was so tiny and dark. The building looks tired even from the outside. One bit of the..."
"The staff are very polite, as you would expect. However, the single rooms are tiny and my..."
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Reviews - Hilton Edinburgh Grosvenor Hotel
3 reviews
(Showing 1 - 3)
Glamoursied B&B
Submitted by: Sam in 09/04/07
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Business Traveller
The room was so tiny and dark. The building looks tired even from the outside. One bit of the wallpaper was ripped and patched up!
Not even a mixer tap for the bathroom sink.
Booked on Hilton website directly, asked for late check out during booking. Not mentioned during check in, had to ask again. First thing I was told was that it would be GBP 10 for one extra hour. Would let me check out at 1300 but promised to check and come back on checking out at 1400. Never did come back.
Twin room booked with one water glass.
Returned from dinner only to find four Japanese lads sitting on the steps outside the main entrance in their funny robes. Reminded me of those trashy B&Bs in Earls Court, London.
Charged me for the Financial Times delivered to my room. Fine despite they have a stack of free copies down at the breakfast lounge and the other Hilton I stayed in e.g. London Docklands never did charge me for newspaper delivered to my room.
Breakfast - usually the best bit of staying with Hilton, here it was disorganised. My room rate was bed and breakfast but my name was no where to be seen. No one led me to my table and had to chase for my coffee and orange juice (quite a few customers had to do that as well). Never had that problem with London Docklands (even though they are a lot busier, they will even come round to ask if you want a top up for the juice) nor Hilton Strathclyde.
Wanted to mention that to reception when I checked out but was not even asked how I felt about my stay!
Only selling point, location but honestly Apex City in Grass Market is even more convenient and the rooms are A LOT better. The bar staff are quite friendly as well.
Rubbish
Submitted by: Disgruntled in 05/02/07
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Business Traveller
The staff are very polite, as you would expect. However, the single rooms are tiny and my bathroom had a leak from the toilet.
Quite frankly Hilton are supposed to have a good brand (especially when you consider how minted the family are) and I have to say I've stayed in far superior B&Bs than this.
My recommendation to anybody considering this hotel is yes it is central and yes the staff are professional but quite frankly I don't think it rates as a 2 or 3 star hotel and is a rip off for what it is
Good location, great service but single rooms are tiny & west side overheats
Submitted by: Wayne Pendley in 07/08/06
- Age Group: 51 - 60
- From: United States
- Traveller type: Business Traveller
I stayed at this hotel for four nights in early July. The location was very convenient and the service from all staff members was excellent (even when mobs of unhappy soccer fans were less than polite to them.) Breakfasts were very good with a wide variety of choices. On the whole I would stay here again, but be warned that the single rooms are so small you can barely wheel your suitcase into the room. Also one of my co-workers got a room on the 2nd floor, west side which caught the afternoon sunrays. That massive brick radiated the afternoon heat into his room all night long and it was stifling. So if you want to be comfortable, insist on a double room and avoid the west side of the building.
This hotel was doing renovation on the first floor in July 2006 with lots of noisy workman pounding and scraping away next to the lounge area, plastic sheeting everywhere, and that hallway closed off. So those of us with rooms on the other side of the construction had to exit the building, travel along the sidewalk, and re-enter at another door to reach our room. This was not a big deal to me, and I was far enough from the renovation that I heard nothing in my room. But some folks really hate renovation work during their hotel stays, so ask in advance.
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