Edinburgh's Minto Hotel

, Edinburgh, United Kingdom
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Edinburgh's Minto Hotel

2 star

Rooms: 25

16-18 Minto Street - Edinburgh - Scotland - EH9 9RQ - United Kingdom Hotel Website | | (0 31)6681234
99 Traveller

Reviews - Edinburgh's Minto Hotel

« 1 2 »
8/10
First Class Service.
Submitted by: BRIAN MEEHAN in 08/09/08
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
Accommodation excellent and perfect location for touring city. We stayed there for two nights and couldn't fault this hotel. Staff were friendly and helpful. Breakfast was superb and waitress very friendly. Two for one offer was really good value. Would certainly not hesitate in staying here again.
6/10
Friendly staff,
Submitted by: Mrs S in 18/10/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Mature Couple
We stayed in the hotel having been booked in to the Ben Doran but was moved here due to plumbing problems. The room was small (twin beds pushed together)and the ensuite even smaller but was ok for our one night stay. The decoration was modern and clean. The staff, both receptionists and lady who served breakfast were friendly and helpful. We only had breakfast but the choice was good and the food excellent. There was room for car parking and the hotel is about 5-10 minutes from the city centre (£6 taxi or good bus service).
2/10
Management change needed!
Submitted by: Sandra in 29/08/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
First impressions are quite nice....the bar area.
We had 4 rooms booked. We got 2 above the bar area they were very very small but clean. The other 2 at the other side of the hotel, well where do I start...
The 1st room we were given, the smell of stale smoke..... ugh!(we were told no one smokes in that room)and above the bin and kitchen area. We asked for another room. We got another one. They hadn't been refurbished and to say tired well...... dated furniture, paper thin walls and to say ensuite!! We had a toilet, sink, bath, showere above the bath, we had no water for a shower on sat pm or sun am, when we told the management they were very rude and didn't know how to fix it or couldn't, we asked what we could do we were told if not happy we could check out....
But we were charged the same rate, but when we complained we received 25% off.
The staff tried but never really succeeded to be helpful. At breakfast we waited over 35 min and were told everyone ordered at the same time but really the one nearest the kitchen got served first..... Sorry won't be back!! We go every year to the fringe and this is the worst hotel by far but it won't put us off going to Edinburgh. Maybe when the hotel is finished and the management changed hmhmhm no won't be back!!!
2/10
Half good, half awful
Submitted by: Phil Hopper in 04/07/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
Half of the hotel has been refurbished the other half of not and same price for each room. Single room had damp and wallpaper hanging halfway down wall double room was small, shower was cold, no hairdryer and both very dirty and need TLC. Bar staff and one receptionist very nice. Manager and other receptionist very rude. Manager was away for the weekend wasn't interested in the hotel or the guests. Cut stay short due to attitude of Management. The only good thing was the food couldn't fault it. What a shame as we so looked forward to staying at this hotel.
4/10
Hotel tired, staff excellent
Submitted by: Neville in 27/11/06
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
Stayed 3 nights, if it was not for a wedding function we were attending we would not have stayed for one. Room tiny, you have to be slim to use the toilet, you have to be small to get in the bath. The shower had no pressure and what little water came from it varied in temperature. The bathroom extractor didn't work, and there was no plug for the basin. No remote control for the TV set, but the room was so small it was easy to reach.
On the whole, nothing very much good about the accommodation but on the good side, the staff are excellent, particularly the bar and restaurant staff. The food there is also very good.
Unfortunately complaints about the room met with no result other than a small discount (and the promise that the rooms are due to be re-furbished).
2/10
Avoid unless you are there for a party
Submitted by: Bookman in 20/11/06
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Retired
You might be alright here if you are attending one of their raucous functions but anyone else should do themselves a favour and avoid the Minto like the plague. If you entertain quaint old notions like a good night's rest, forget it. You will get thumping disco music till 1 a.m., constant noise from the makeshift beer garden out the front, and when guests do finally return to their rooms the paper thin walls will ensure that you are further disturbed. This is a function led business rather than a residential hotel, a legitimate business model if they are upfront about it but questionable in this location. Lots of small indicators re lack of care on the accommodation side e.g. room telephone disconnected, outdated instructions, TV remote missing, very poor soundproofing. Did not bother to stay for the second night I had booked. Requested compensation and received 25% refund which they were not absolutely obliged to offer under the terms of my booking. Rating would have been 1 otherwise. I stay in Edinburgh several times a year and this is the worst accommodation I have had there.
10/10
Fantastic Venue
Submitted by: Gemma in 24/04/06
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Party Animal
I recently held my 21st Birthday Party at The Minto and I have to say it was fantastic. The hotel made my party fantastic, with the DJ playing all my favourite songs and a fabulous buffet for all the guests. Reasonably priced and a really nice group of staff... and they even throw in a free posh car to pick you up (complete with lovely chauffer!) Would highly recommend this to anyone in the area looking for a venue!
10/10
W and friendly
Submitted by: Scott in 23/02/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Business Traveller
I am in minto hotel several weeks of the year on business. The staff are very obliging and the chef is outstanding! I have had late checkins and have been looked after and not been seen as an annoyance as in some more salubrious hotels i could mention. They are having a major refurb just now so should be even better soon!
10/10
The best i have ever stayed in
Submitted by: Jason Maguire in 04/10/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Business Traveller
I have travelled to a lot of hotel in my life and i must say for food, accommodation and friendliness this is your hotel. It was 10 out of 10. I will most definatley be going back here again. Thank you very much to the Minto hotel.
10/10
Best hotel I have ever stayed in
Submitted by: Michael in 08/12/05
  • Age Group: 31 - 40
  • From: Canada
  • Traveller type: Mature Couple
This was the best hotel I have ever stayed in, the head chef is absolutely brilliant, and the food he created was beyond belief. The accommodation was satisfactory but I would still recommend this hotel purely for the food
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