Dalhousie Castle Hotel, Edinburgh, United Kingdom

 

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Dalhousie Castle Hotel, Edinburgh

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Rating

3.0/10
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Official Contact Details - Dalhousie Castle Hotel

  • Address: Bonnyrigg - Edinburgh - Scotland - EH19 3JB - United Kingdom
  • Phone: (0) 1875 820153
  • Email:
  • URL: http://www.dalhousiecastle.co.uk/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 34

"Our stay got off to a shakey start with our room (Robert the Bruce) being ready about 90 minutes..."

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Reviews - Dalhousie Castle Hotel

1 review (Showing 1 - 1)
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Rating:

3/10
Wonderful Dungeon Restaurant but...
Submitted by: Chuck Crannell in 07/27/05
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Young Couple
Our stay got off to a shakey start with our room (Robert the Bruce) being ready about 90 minutes after the promised time. A bit disappointing considering the price of the room and rating of the establishment. Things were a bit more disappointing because we chose this place as a special respite during our honeymoon for the spas that were included with the stay. However, they suffered a minor fire in the spa prior to our visit which closed the facility. Spa access is included with the room tariff. We had spent several days hiking and really looked forward to enjoying the spas. Even the extra-pay spas had already been fully booked. The Castle made no attempt to remedy this situation in any way nor attempted to contact us prior to our visit that the spas would not be available. When our room was available our bags were not automatically brought up the considerable flights of stairs to our room. We hauled them ourselves. The room was comfortable, the bath first rate. The sheets were no better than a budget hotel! They were clean, but quite scratchy. The bath towels were very soft and comfy. But, the cheesy sheets were extrememly disappointing for such an expensive place. We had dinner in the dungeon - it was by far the best meal and service either of us had ever experienced. The food was amazing and the service managed to top it. The setting in the dungeon made for a very romantic and intimate experience. By luck, we even managed to have one room to ourselves. Bravo! The staff other than at the front desk were great. We really enjoyed them. However, I would hesitate to spend such money on a room there again. If the hotel had offered to pay for our lunch while we waited for our room or offered complimentary drinks after dinner, we might not have felt as ripped off. The hotel didn't even bother to make an effort, they only put a sign up announcing the spa closure. But, the Dungeon Restaurant is very much worth the visit and I would highly recommend it.
 
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